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General Feedback

How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!

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  1. Solicit feedback from users using in-app messages

    Ability to prompt users in-app for feedback/survey

    12 votes

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    1 comment  ·  Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Pass traits through the SSO token

    For cases where passing user and account traits via the JS SDK isn’t possible, it would be great to be able to pass traits via an SSO token.

    14 votes

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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Report on and drill into ideas created by channel/input source

    Report on and see which ideas are created from the site, widget, and apps.

    24 votes

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    2 comments  ·  Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Activity chart of a specific user’s engagement

    When viewing a user profile, I want to see a chart of their engagement, so I can see when they were reporting important issues.

    8 votes

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    0 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Custom 404 and error pages

    Ability to customize 404 and other error pages to match branding of main site.

    10 votes

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    0 comments  ·  Web Portal  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Be able to import NPS scores with a CSV

    You can use the API to import NPS scores, but not all teams want to do this. Ideally, there would be a way to import NPS scores and qualitative feedback from a CSV file, like you can with user and account traits.

    12 votes

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    0 comments  ·  NPS  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Integrate with Microsoft Power BI for shared dashboards

    Microsoft Power BI (https://powerbi.com/) allows teams to create powerful internal dashboards from many sources. An integration with UserVoice would allow teams to share UserVoice stats and analytics with other stakeholders and teams.

    21 votes

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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  8. With VSO, add the option to link ideas to Features and Epics as work items

    You can link to backlog items and bugs, but don't have the Work Item type Features and Epics.

    6 votes

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Ability to customize Widget autoprompt settings

    Being able to adjust the time interval for autoprompts would be an improvement.

    82 votes

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    9 comments  ·  Feedback Widgets  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Add an extra confirmation step to "flag as inappropriate" links

    Currently, it is very easy to accidentally click the "flag as inappropriate" link next to ideas in a list (I have already accidentally done this). It would be nice if there was an extra confirmation (a popup box or something) to confirm that this was the intended action.

    8 votes

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    2 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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  11. 4 votes

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    0 comments  ·  Web Portal  ·  Flag idea as inappropriate…  ·  Admin →

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  12. 2 votes

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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Create UserVoice ideas from VSO work items

    Right now, you can push an item in UV to VSO as a work item, and then there is a two way sync between them.

    However, sometimes an item starts out in VSO, and you want to then push it to UV so users can vote and comment on it. But here's no way to do that currently.

    6 votes

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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Be able to hide ideas from the web portal without deleting them or marking as spam

    This could be an option on a custom status, "Hide from web portal"

    4 votes

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    0 comments  ·  Web Portal  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Weekly email with sidebar request stats

    As an admin or contributor, I'd like to get a weekly email with a summary of this week's requests to help me drive adoption of the sidebar internally and to make sure I am on top of the feedback coming in through our internal teams.
    - total requests this week per team and per person
    - top suggestions for the week per team, with # requests per suggestion, and customer names
    - any new suggestions created by a contributor

    2 votes

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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  16. Do not require request text

    I only want to add the customer as a supporter and not be forced to type in text.

    2 votes

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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  17. Team Foundation Server (TFS)/Azure DevOps On-Prem Integration

    Add support for on-premise instances of TFS/Azure DevOps On-Prem, similar to UserVoice for Azure Dev Ops Cloud (https://help.uservoice.com/hc/en-us/articles/360034994894).

    130 votes

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    14 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Microsoft Dynamics CRM Integration

    This integration would actually be two separate components to keep your sales & support teams in beautiful harmony:

    Like our other CRM gadgets, it would give you a real-time view of what information is in Microsoft Dynamics CRM about any user you look at in UserVoice include any pending Microsoft Dynamics CRM Opportunities or Tasks. This means your support team won’t be needing to give them Microsoft Dynamics CRM access.

    The complementing service hook would help push information the other way. Syncing UserVoice support tickets to the correct Microsoft Dynamics CRM Cases record in real-time.

    98 votes

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    7 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  19. aha.io integration

    http://aha.io is roadmapping software for product managers, and an integration between feedback and the aha.io would be great.

    13 votes

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    3 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Allow users to search AND sort/filter ideas on the web portal

    On the front end, you can search by keyword, but you can't sort the ideas by new or hot or top. You also can't narrow your search by category.

    You can sort ideas by new, hot or top, but if you try and view ideas by categories or status, it ignores the sort option.

    57 votes

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    17 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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    Kelly responded

    On the feedback webportal, users can now filter ideas by both category and status while also filtering on ‘my feedback’ or sorting by hot, top or new.

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