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General Feedback

How should we improve our feedback and product management tools?
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1229 results found

  1. Custom Fields - Filter by Blank

    The new filtering and bulk edit of custom fields is awesome! Can we add the ability to filter by blank values? This will help to find ideas that are missing values as we work to rollout the adoption.

    6 votes

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    2 comments  ·  Ideas  ·  Admin →
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  2. Theme Explorer Feedback - navigation elements

    When I am navigating within a single Theme generated by the Theme Explorer, it is not obvious that the little X at top right next to action items is really the way back to the previous screen. It is right next to the delete button too, so that could be awkward.

    1 vote

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  3. The ability for internal team members to upvote an idea on behalf of a customer without needing to add additional feedback

    Currently, feedback needs to be added when upvoting an idea on behalf of a customer. If the current idea already includes everything and no additional feedback is needed it would be nice for the ability for internal teams to just upvote the idea on behalf of a customer instead of adding something repetitive if it is not needed.

    2 votes

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  4. Rework UI to Handle More Jira Projects

    Have the ability to search projects within the "Create Jira Issue" dialog within an Idea

    2 votes

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    1 comment  ·  Integrations  ·  Admin →
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  5. Auto select newly created labels from within the idea details

    When creating labels from within the idea details view, the newly created label should be auto-checked, so the user does not have to manually check the box after creation

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  6. Automatic idea assigned to admin based on category

    Enable a feature that automatically assigns ideas to a specific PM based on the category the idea is in.

    5 votes

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    1 comment  ·  Ideas  ·  Admin →
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  7. Automatic email message when Public Status is changed

    Would like the message and email notification to be auto-filled when changing the Public Status. Having this feature would massively assist the efficiency of our new back-end procedures and save time for our product team.

    For example we have a Status of Already exists and would like to auto-send the following email "Thanks again for sending your idea to us. Having reviewed it, the idea is already available in one of our existing solutions. We've asked our support team to contact you directly to walk you through this alternative solution. You can also contact us via the online Support Portal."

    2 votes

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  8. View idea suggestion when using mobile

    When our customers click the "suggesting a feature" link in our product when using a mobile device, the existing idea matches don't populate like they do when using a desktop computer. From our customer:

    When you are in the EHR and click the upper right menu, there’s the Suggest a Feature option. But it goes to this weird page where the search doesn’t actually work.

    It should link directly to the page you get to when you click on the Knowledge Base and then within there you click on the upper right menu and click on Suggest a Feature from…

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  9. Sort ideas by created date

    Sort ideas by date.

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  10. Explain to customers the difference between a hot idea and a top idea

    On the customer facing web portal, have a tooltip that explains the difference between a hot idea and a top idea. Some of our customers are confused about what the difference is.

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  11. Re-order custom idea fields

    As an Admin with access to change account settings for all end users, I should be able to re-order the custom Idea fields as they appear on each Idea

    Some custom Idea fields are used more frequently than others, and I want those fields to be at the top of the Custom Idea Fields section

    3 votes

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    0 comments  ·  Ideas  ·  Admin →
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  12. Enhance user experience when approving idea comments

    Make 'help text' available for action icons such as approving comments and the ability to undo the approval

    1 vote

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  13. Have Jira item information visible to end-users

    Want end-users to be able to see where things stand in Jira, along with the Status updates.

    1 vote

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  14. Total Number on web portal should show open and closed

    Currently the total number showed only shows the open ideas. End-user should know the total number of ideas submitted (open + closed)

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  15. 1 vote

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  16. 2 votes

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    1 comment  ·  Ideas  ·  Admin →
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  17. Edit custom fields from Idea frame

    It would be great if we could access the custom fields straight from the idea frame.

    Currently, they're boxed together under 'Custom Fields' on the idea, and one has to click the edit button, then fill out the custom field from the window that pops up.

    Not a huge thing, but it would speed up my process a fair bit!

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  18. Include link to source page on feedback using UV Bookmarklet

    Display source links in new ideas from UV Bookmarklet

    1 vote

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  19. A notification on the Slack message when a UV idea has been logged.

    A notification on the Slack message when a UV idea has been logged. An automated slack reaction, or new message saying the idea has been captured in UV.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  20. Alphabetical Forums when logging from Slack.

    Alphabetical forums on the slack integration.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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