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General Feedback

How should we improve our feedback and product management tools?
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1249 results found

  1. Use custom email address for 1:1 replies

    Allow admins to choose a custom email address to show as the From address when replying to a user. Right now, it will use their admin email address.

    1 vote

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  2. Link to idea in feedback email/notification

    Email that has subject "feedback added" shows the feedback that was left but no link or other info that takes you to the idea/feedback in the portal. Suggest that this information be added to this notification.

    1 vote

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  3. Allow search of feedback in Roadmap search bar

    The search function in the roadmap only looks in the feature titles. Would like for it to also search through the feedback that is connected to the feature.

    1 vote

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    0 comments  ·  Roadmap  ·  Admin →
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  4. Email Triggers to send auto emails

    Ability to set triggers for when pre-created emails should go out. Ie: when an email receives x amount of votes, send an email to all users letting them know that the product team will not look at the idea for consideration.

    1 vote

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  5. Customize importance rating text

    Have customized text for the importance rating scale and specific text for the question and buttons

    2 votes

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    0 comments  ·  Web Portal  ·  Admin →
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  6. Marketo Integration

    Marketo - specifically on DNC / GDPR

    1 vote

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  7. 1 vote

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  8. Make notifications stay for more than a few days

    Really annoying that notifications disappear within a few days (maybe less). I don't spend all day in the admin so I won't see them until they're expired.

    1 vote

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    0 comments  ·  Notifications  ·  Admin →
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  9. Idea preview and confirmation screen prior to posting

    Allow users to preview the idea to confirm its contents before publishing it

    1 vote

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  10. Include vote totals on new idea grid

    Include a sum of all of the votes in the filter at the top of a column

    13 votes

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  11. Enhance Salesforce opportunity sidebar to give contributors the option to create a new idea first

    Make improvements to the salesforce opportunity sidebar so that account executives can have the choice of first leading with creating a new idea rather than collecting private customer feedback

    1 vote

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  12. Filter ideas in grid by revenue band

    Enable admins to indicate a revenue band to filter ideas in the idea grid. For example, I want to be able to indicate that I can view all ideas at least showing 10K minimum in support.

    4 votes

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  13. Custom Fields for end-users

    To have custom fields for end-users so that we are able to collect a little bit more granular data as part of capturing new ideas

    2 votes

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  14. Create a user community

    Create a community of users that can help each other with best practices and basic support.

    1 vote

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  15. Ability to see all product ideas entered by an organization

    Would like to be able to view all product ideas entered into product idea system by anyone within our district so we can globally track them.

    1 vote

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  16. Have separate revenue field for potential revenue from prospects

    As an Admin or Contributor, when submitting a feedback item, have the ability to indicate if a customer is an existing customer or prospect.

    Then being able to see revenue broken out by existing revenue impacted vs. potential revenue

    3 votes

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  17. Receive Weekly Summary Report of Admin Activity

    Receive weekly email summary reports of Admin activity and assignment designations. Give the option to admins to receive these weekly reports based on their activity and the ideas that are assigned to them.

    2 votes

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  18. Advanced Filters Preventing Inline Filtering

    Once an "advanced filter" is applied, you can no longer inline edit filters directly from the table.

    I often need to filter by status or label after I have applied an advanced filter and this creates more steps than is needed.

    1 vote

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  19. change sort order of comment/feedback/activity

    In the Idea Details page, allow user to change the sort order of the comments/feedback/activity. Often I would like to see the oldest comments, and I need to scroll to the very bottom of the thread while waiting for lazy loads (since only a few records load at a time).

    Even when the activity is filtered, this can be tedious on ideas with a significant amount of comments.

    2 votes

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  20. Show aggregate field values on idea grid

    When using advanced filters, have the results on the idea grid show the aggregate counts for votes, comments, revenue, etc, based on the accounts that meet the filter criteria.

    1 vote

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    1 comment  ·  Ideas  ·  Admin →
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