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General Feedback

How should we improve our feedback and product management tools?
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1252 results found

  1. Filter NPS export

    When you export NPS, it includes all of the data and doesn't respect filters for looking at just detractors, just passives, etc.

    It would be nice to have the export respect the filters available in the report.

    1 vote

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    0 comments  ·  NPS  ·  Admin →
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  2. Ability to change time range view on Insights Report

    Would like to be able to choose from 30 - 365 days as same functionality as the Activity Report

    9 votes

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    Hello?,

    We’d love to hear a little more about how you’d want to use custom date range filtering on the Idea Insights report.

    Today, the Idea Insights report give you a snapshot of activity in the last 30 days (chatty, trending, this just in) as well as last 6 months (inactive, no status updates in a while).

    Is the goal to customize the date range of one of these section? Both?

    Thanks in advance.

  3. Idea Created When Selecting File

    If you click on "Select File" but do not upload any file, the idea gets created but there is no page refresh or confirmation of idea.

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  4. Mouse Should Indicate Drop Down Menus on Forum

    On the web portal, when the mouse is over a dropdown, the curser should change to a hand-pointer to let the user know that its clickable.

    1 vote

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  5. "Hide/Show Closed Ideas" should Appear Clickable

    When an end user is looking at the "My Feedback" section of the web portal, the text "hide/show closed ideas" should appear clickable.

    1 vote

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  6. Basic Editor Functions for Idea Description

    Description Box should have at least the basic editor functions to number the items in it or make some items bold, underline, etc

    1 vote

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  7. Improvements to "Jump to Another Forum" Section

    The counter under "Jump to another forum" does not get updated once the idea is created.

    When I am inside the "Collaboration" forum, I see the forum "Collaboration" under "Jump to another forum". I should only see the forums other than the forum I am currently on.

    1 vote

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  8. Submit a New Idea From the "Idea Details" Page

    We would like our users to be able to submit a new idea, from the "Idea Details" page. If the exisiting idea doesn't cover what they need, they should be able to create a new idea.

    1 vote

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  9. Post Comment Confirmation

    Post adding a comment, there should be a confirmation that a comments has been added and the user should be scrolled down to view the added comment.

    1 vote

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  10. Web Forum Maintains Place on the Page when Toggling Hot/New/Top

    When on the Web Portal, we would like to maintain our place on the page when toggling Hot/New/Top - currently the user is scrolled to the top of the page and has to scroll down again

    1 vote

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  11. Users Shouldn't Be Able To Unvote Their Own Idea

    We do not want users to be able to unvote ideas that they themselves have created.

    1 vote

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  12. Conditions for events sent to Slack

    For example, if a user/account has a certain trait value, send to a specific Slack channel.

    1 vote

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  13. More granular inactivity options

    Currently, the inactivity filter displays ideas that have not had VOTES in the selected timeframe.

    Create a way to select what activity items are evaluated in the timeframe, such as:
    -Votes
    -Public Comments
    -Internal Comments
    -Feedback
    -Public Status Updates
    -Internal Status Updates

    2 votes

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  14. link to a roadmap item (deep link)

    deep link to roadmap items: we need to be able to "share" a particular roadmap item with people, we must have a deep URL link!!

    2 votes

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  15. Allow Feature Custom Fields with multiple selections from Custom Lists

    Allow custom fields to be set up which are based on custom lists but where you can choose multiple options. For example currently a custom list could be sem1, sem2, full year as you can only select one value. With this feature, you only need sem1 and sem2 as you could select both sem1 and sem2 to indicate a full year. This functionality already exists in contacts where you can assign multiple groups.

    2 votes

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  16. Allow custom fields to be used as "Amount" field in Feedback and Opportunity integration

    If you don't use the "Amount" field from out-of-the-box SF implementations, the feedback and opportunity integration can't display data for Revenue on opportunities.

    3 votes

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  17. Pagination for Attachments

    Pagination for attachments. You can only see 20 attachments in the Admin Console. You have to go to the Web Portal if you want to see more.

    1 vote

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  18. Contributors Post Ideas Anonymously

    When capturing a new idea through the Contributor sidebar, we would like the idea to be from an anonymous user, not a post from an internal team member. We don't want it to look like our employees are complaining about the product.

    3 votes

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  19. Ability for end-user to delete all UV profiles

    Provide a landing page and/or endpoint to allow an end-user to delete all UV profiles after verifying their email

    15 votes

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  20. Subscribe Non-Licensed Users To Insights Digest

    She would like to be able to subscribe non Admins or Contributors to Monthly Insights Digest. She wants to be able to keep her execs and leadership informed of UV activity even though they are unlicensed.

    3 votes

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