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General Feedback

How should we improve our feedback and product management tools?
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1254 results found

  1. Include Supporter info in Votes Update webhook

    Include supporter name in webhook for votes update (or provide a separate event that includes supporter info)

    2 votes

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    Deferred  ·  Torre Matthew responded

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  2. Show sentiment score for individual pieces of feedback

    The Account Sentiment Report currently shows aggregate account sentiment scores based on all feedback submitted by each account. It would be helpful to also see sentiment scores for the individual pieces of feedback that make up this aggregate score.

    5 votes

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    You can opt in to a feature called urgency scores currently in beta by visiting your settings.  You can find the option by going to 


    Settings -> General Settings -> Ideas and look for "Urgency score on ideas and feedback."


    Instead of a simple sentiment analysis, we're looking for intensity of emotion in the feedback.  This may be negative (an angry user) or positive (a user telling you how much a feature change may help them) and we're displaying the results summarized across the idea, and on individual activity entries (comments, feedback).


    Let us know what you think!

  3. Add Column Sort to all columns

    make all columns sortable in Users, Accounts and Ideas. For example, on the Suggestions page, several columns have ability to sort, but not Labels. On the Users page, can click to sort by Last Active Date but not User Type or Account. Please make all columns sortable.

    3 votes

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    0 comments  ·  Ideas  ·  Admin →
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  4. Block users but keep their suggestions

    I would like the ability to bulk block users, however Keep their suggestions and votes in tact

    2 votes

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    0 comments  ·  Ideas  ·  Admin →
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  5. Export Status Reactions

    The customer would like to have the ability to export "reactions" to public statuses in order to leverage the data to track adoption.

    2 votes

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  6. 3 votes

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  7. Directly show the reaction type in the notification center

    It would be nice if you could display the reaction to status directly in the notifications rather than having to click on it.

    2 votes

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  8. Ability to use the same SSO config across multiple UserVoice instances

    We have multiple instances with UserVoice, and with each one we have to go through the process of configuring SSO. It would be great if it was possible to configure once, and then copy that across each instance so that each one doesn't have to go through our Dev and Stage testing each time.

    2 votes

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  9. Integration with Sprout

    Would like to be able to integrate with Sprout's listening tools, specifically to make a word cloud from feedback key words.

    1 vote

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  10. Track total forum/site logins

    Provide a report for total user logins - per user (number of times unique user has logged in, or total login duration), and per site (total unique logins).

    2 votes

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  11. Be able to sort by account on the user's page

    When viewing a list of users, you can't sort by account. Would like a way to sort by account, as this can be a quick way to quickly see which customers aren't connected to an account yet.

    2 votes

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  12. Surface when a user was last autoprompted and when their next autoprompt will be

    This can go on the user's sheet. It will indicate the last date/time they were autoprompted, and when they will be eligible for the next autoprompt.

    2 votes

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  13. Be able to use Service Hooks with a specific category

    Be able to choose a specific category when using Service Hooks to push data.

    1 vote

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  14. Track User's last forum Interaction

    Provide the ability to track User's last Interaction with a forum (Suggestions, comments, votes), separate from last login

    2 votes

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    Deferred  ·  Jared Shaffer responded

    Hello, thanks for your feedback. When viewing a user in the admin console, you can view their supported ideas and sort the Last Supported column to view the ideas they most recently voted on. Their detail page also features a chronological view of their activity. Each idea they voted/commented on displays the Forum and Category as well.

  15. 8 votes

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    2 comments  ·  Ideas  ·  Admin →
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  16. Follow updates for everything an account supports

    It would be great to follow accounts, so that when an update occurs for anything a user on an account is associated with, I can be aware as well.

    11 votes

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  17. Edit the names of standard fields

    Please enable standard field names to be edited so they're more in line with our use case. We want to keep the magical properties they have, but name them something more in line with what we see in our own CRM.

    1 vote

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  18. Column for Authentication type in Users Export

    Provide a column in the Users export specifying which Authentication method (Facebook, Google, SSO, UserVoice - email only, UserVoice - with password) is used

    1 vote

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  19. Provide currency custom fields that display '$' or the appropriate currency symbol

    It is helpful for a custom field value that is a money related to display a $ or the appropriate currency to help at first glance.

    But the only way to include a $ would be to create the custom field as a string, which doesn't allow sorting like our current number custom field.

    2 votes

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  20. Show 'no feedback has been captured on this opportunity' message

    Salesforce Lightning Feedback & Opportunity Integration: When there's no feedback on an Opportunity, it would be great if it showed a message that states that 'no feedback has been captured on this opportunity', along with the 'Capture Feedback' button.

    1 vote

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