General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1286 results found
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Email response to reactions on status update Provide a feature where product teams can gain context from users that give a thumbs down, downvote, negative reaction to a status update
2 votes -
Communicate with contributors on feedback within UserVoice When a contributor or admin captures feedback, PM's want to be able to follow up with them within UserVoice to ask follow up questions and get clarification. Right now, to follow up with an internal team member on feedback, they have to go outside UserVoice.
10 votes -
Ideas visible to Administrators and Contributors only Allow suggestions that are not visible by the entire public, but live in a public forum. For example, if a large partner is requesting a feature that would only be available as part of a custom agreement, and the functionality would not be for public use. It's possible to enter this idea in a seperate private forum, but would be easier to just flag the idea itself as internal only.
6 votes -
Please provide a Jira integration with no write permissions to Jira. Due to security concerns, it would be extremely helpful to have a way to integrate where admins cannot create tickets. Without that option we are unable to utilize this integration.
1 vote -
Be able to set MRR for users (not just accounts) Be able to pass MRR for users, so you can create segments based on User MRR and User Type.
3 votesThanks for the feedback on this idea! We do not have plans to expand support for revenue on the user level and are continuing to improve the usefulness of revenue data on the account level in UserVoice.
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Customize the subject line for 1:1 email communication on ideas When responding to comments or requests on an idea (1:1 communication), we would like a way to customize the subject line: “Your Feedback from 29, July 2019”?
2 votes -
Permanently edit account name for accounts automatically generated by email domain Currently, when the Account Name for an automatically generated account is changed, it changes back to the domain name (@domain.com) whenever a new User is added to the account.
Permanently changing the Name of the account would allow more transparent identification of who the automatically generated account represents.
3 votes -
Shorten/Simplify URL links As an admin, I'd like the option to create shortcut URLs
1 vote -
Add support for encrypted SAML assertions The SAML metadata provided by UserVoice does not include a public key. So, SAML assertions sent by an IdP are not encrypted (though they may be signed).
Although SAML assertions are delivered to UserVoice over TLS, having them be encrypted prevents the browser (and anything bad running on the browser) from reading the assertion. Also, using encrypted assertions can help to block other problems; for example, see https://shibboleth.net/community/advisories/secadv_20180227.txt for an instance of a security bug that mainly affected unencrypted assertions.
My request is for UserVoice to generate a key pair for its SP, and include that in the SAML metadata,…
1 vote -
Suggestion link in merge dialogue should open in the Admin Console When clicking a Suggestion link, in the Suggestion merge dialogue, the link takes you out to the web portal.
As I'm in the Admin Console, this interrupts my workflow. I would expect the Suggestion to open in the Admin Console also as this is where I'm working.
1 voteThis issue has been resolved.
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Post Idea Italian Translation is very poor The Italian translation of this (Post Idea) widget is very poor. This will negatively effect use by our customers.
1 vote -
Comments Vs. Public status vs. Message subscribers should be more obvious within Admin view When logged in as an Admin, viewing Suggestions.
I find it difficult to know if the comments are "public" or "private"This should be obvious when viewing the comments, so that if a customer accidentally posts something "sensitive" in the comments field I can easily detect this and mark the comment as private!
Retaining the comment with the suggestion (for admins), but hiding it from other public users of the forum.3 votes -
HIPAA Compliant Need for UserVoice to be HIPAA compliant so they user data can be passed into UserVoice.
2 votes -
Moderation KPI report - turnaround time We moderate incoming feedback and comments. It would be beneficial to have a way to easily monitor turnaround time on incoming items to make sure our admins are responding in a timely manner.
3 votes -
Capture Ideas on behalf of an Account Capture Suggestions on behalf of an Account, not just a user, and without email as a requirement.
15 votes -
Include Supporter info in Votes Update webhook Include supporter name in webhook for votes update (or provide a separate event that includes supporter info)
2 votesHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Add Column Sort to all columns make all columns sortable in Users, Accounts and Ideas. For example, on the Suggestions page, several columns have ability to sort, but not Labels. On the Users page, can click to sort by Last Active Date but not User Type or Account. Please make all columns sortable.
3 votes -
Block users but keep their suggestions I would like the ability to bulk block users, however Keep their suggestions and votes in tact
2 votes -
Export Status Reactions The customer would like to have the ability to export "reactions" to public statuses in order to leverage the data to track adoption.
2 votes -
3 votes
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