General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1233 results found
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Default Forum based on Brand in Zendesk sidebar app We have different Uservoice forums for each of our brands. When agents capture feedback from the Zendesk sidebar app, they manually select the forum corresponding to the brand on that ticket. It would be awesome if we could have the Uservoice forum already selected for that brand to save agents a step.
1 vote -
1 vote
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Roll up Monthly Digest Emails for multiple instances When a user is an admin for mulitple instances, be able to allow them to roll them up into one monthly digest email.
2 votes -
Shared roadmap views The admin view of Roadmaps allows to display the view as Roadmap/List/Graph - these views however are not available when the roadmap is shared. It would be great to have those views also available to the shared view in order to provide it to internal stakeholders for example that do not have the ability to select it from the admin view.
9 votes -
Filter ideas by status update reactions Be able to sort or filter ideas by the number/recent activity of status update reactions
2 votes -
Allow description text for categories To provide further context about what ideas and feedback should be included under each category
2 votes -
Tag Zendesk tickets where feedback is captured When customer feedback is captured with the Zendesk integration (an embedded contributor sidebar experience), add a "UserVoice" tag to the ticket where it was captured
2 votes -
Option to specify Mail Server Settings Provide options to specify server address/protocol/credentials (POP, IMAP, SMTP) to use the mail system of your choice, as opposed to UserVoice's mail system.
3 votes -
End User Stats As an admin or contributor, I'd like to get a weekly email with a summary of this week's ideas to help me drive adoption of the web portal externally, rewarding power users for their engagement. For example, total requests per user and account in a given time period.
1 vote -
2 votes
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Include the forum information in the UserVoice Monthly Insights email I like the "UserVoice Monthly Insights" email to see what's trending and the status updates over the past month, but it would be good if the forum is also included on these since our site has multiple forums and it's not clear in the current email which forum the suggestion relates to.
2 votes -
Require custom user fields with default UV widget When a user submits an idea, add custom user fields to the widget form
3 votesHi – we have spent time investigating this and talking with many of you, and have decided to defer from building this for the time being. In our conversations with customers, we came across many different use-cases for custom fields and think we could potentially provide better, native support for some of the common use-cases like “priority” or “impact” rather than attempting to solve several problems with this one feature. We may revisit this idea after providing out-of-box support for the most common use cases.
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Ability to migrate content between accounts/instances I need the ability to migrate information from one portal to another.
8 votes -
Have one log in for linked accounts When a company has more than one instance of UserVoice to manage, there is a need to have one log in, instead of having to manage multiple passwords for each instance.
6 votes -
3 votes
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zoho CRM integration for analytics data and crm events. Fetch Customer/Account Traits and Segmentation data from ZOHO CRM.
Feed Customer events captured in Uservoice back into Zoho.
4 votes -
Count suggestion creation as customer activity A suggestion being created doesn't always count as "Customer Activity" when using the "No Customer activity" filter.
This can result in suggestions that have been created within the year showing up in "No Customer activity in the past year" if the suggestion was were created via the API, contributor sidebar or imported.
6 votes -
Allow reordering of custom user and account traits in admin view When looking at a user, I'd like to put the traits in order of importance, rather than the default of alphabetical.
6 votes -
Styling for shared/internal Roadmap Provide CSS/HTML/other options for applying customizations to the look and feel of the shared internal roadmap
2 votes -
1 vote
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