General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1301 results found
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Slack thread summarizer Slack threads tend to be long, especially for support requests. Leveraging AI functionality or otherwise, would be good to summarize a slack thread and derive product feature requests out of it while using "Send to UserVoice" functionality in Slack.
2 votes -
Show Internal Status updates in Internal Comments Show internal status updates in the Internal comments tab so they don't get lost amongst the All Activity tab that includes a large volume of customer comments
3 votes -
Create sub-forums based on categories We would like to create a forum to post ideas from other forums with specific categories.As an example I'd like to create a forum such as 'Recently delivered' that would show all ideas from existing forums that have a Status 'Delivered'
The idea would still need to be available in the forums they originated.1 vote -
Add reach as a filter condition Using the advanced filter it is possible to create an ideas grid view filtered on aspects such as number of votes or number of accounts, e.g. show me all ideas which have more than 10 accounts associated with it. However there is no option to filter by Reach and so you cannot build a view that says show me all ideas where the reach is > $1m. An idea may have lots of votes and/or lots of accounts who need it, but we often want to look at addressing ideas that have the largest reach but are unable to do…
3 votes -
Add messaging about the inability to end an idea body with a link in the web portal When submitting an idea from the web portal, if the end of the idea body is a link, the idea will not post and there will be an error. My biggest concern is that there is no messaging about this. The user experience takes them to a blank white page instead of a dialogue box that instructs the user to make a correction. The experience looks broken.Ending a comment with a link is pretty common.
2 votesTo share a little insight here: The vast majority of spam we see submitted to UserVoice sites end in a link. As a quick fix, we blocked postings that ended in a URL but did so without providing an error message. Much of this spam was submitted by a human being, so failing silently would get rid of the spam without revealing a workaround.
We're checking to see whether or not this restriction still makes sense or if there are better ways we can mitigate spam without the undesirable result for legitimate end users.
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Parent Idea with Child Ideas rolling up to it Parent ideas with child ideas rolling up to it. Ideally, the parent idea would have to total number of voters, accounts, and revenue and then the child ideas would have their values. "Relating" the ideas could be a way to do this, so that you can select all "related" ideas and see which ideas have the parent idea
1 vote -
1 vote
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Add activity update for when a flag is cleared (flag as important) Option to enable notification when a flag (flagged as important) is cleared
1 vote -
Hubspot Deal Object Sync We would like to have a HubSpot integration with UserVoice that support syncing properties from the Deal object.
1 vote -
Web portal URL to be a path on our existing domain We would like to be able to have our web portal domain be a path on our existing site
1 vote -
Usage Metrics for Admins Be able to see activity/usage metrics of Admins
4 votes -
Widget doesn't stay signed in when used When we switch between webpages on a site where we have installed the feedback widget the user is required to sign back in every time they try to use the widget. Is this a product limitation or is it something we have configured incorrectly? If it's a limitation, it would be great to get this fixed.
1 vote -
Pin a Public Comment Pin a public comment to the top of the idea on the web portal
1 vote -
1 vote
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Display idea count per category Display idea count per category
3 votes -
Better 4xx error descriptions in responses for Admin API (v2) 403 {"errors":{"error":"forbidden"}} could be returned due to a few reasons which aren't always quickly apparent. More checks on the back end and informative error description would be really useful in identifying the cause.
1 vote -
Public Status Text Colour Hi,
The current problem I am facing is that I am allowed to choose colours to the public status background but not the text colour. I have add a custom CSS to change the text colour for the portal (perfect) but when I see the status in the Idea Insights page the text is white. =/
Can I have an option to set the text-colour of the public status that would be applied to the public portal and my Idea Insights page?
3 votes -
Row count in ideas/feedback lists In the Ideas and Feedback list, it would be nice to have a line item for the rows, like a Google Sheet. That way, we can say, feature 15 or 33, in a specific list etc.
3 votesRow numbers now appear in Idea Lists. We'd like your feedback, is this something you'd like to see on the Idea Grid in general? We've already implemented it, but wanted to get some thoughts on whether it would be intrusive to have when looking at the grid in an ad hoc way.
Let us know, and keep the feedback coming!
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Fix Description Field to Top of Header during scroll In the new idea field's header, fix the description field at the top of the screen with the title as you scroll through the activity feed.
in general, having a large viewable field before having to click 'More' would be better here too8 votes -
Create owner role for Idea Lists and Grid Views Sharing views so that people can have the see the same filtered list of ideas is incredibly useful, e.g. seeing the top ideas by reach, seeing ideas that have been delivered, seeing the ideas that need work on, etc but the current implementation of views makes this challenging because:
- Anyone you share the view with can edit the view, e.g. change the criteria, change the columns etc and this will impact everyone - you should be able to either define owners of a view who are the only ones who can edit it
5 votesWe've added some functionality that should help with this idea. You can now share Idea Lists and Grid Views with the entire team of Admins with a single checkbox.
We'll be working to improve the configurability of list sharing and permissions in the future!
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