General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
425 results found
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Filter ideas by Salesforce Integration fields We can currently filter by Account Name which is a field that syncs with Salesforce. It would be AMAZING to be able to filter by additional fields that sync'd from Salesforce. There is huge potential for data insights to be able to filter and show what ideas affect certain types of accounts, or regions, or etc. I know we can do this via segments, but not everyone is able to create those and filtering would be so much more flexible.
An additional use case is to simplify account level filtering. We have clients that span overa hundred different account. In…
1 vote -
List Prioritization: Merged Ideas adopt Priority When merging ideas that exist on Idea Lists, the idea it is merged into should adopt the previous idea list priority? or maybe a dialog to confirm if there is a conflict?
Right now, it is an extra step to assign priority when we merge an idea that already has a priority
1 vote -
Chrome Extension: Link Multiple Ideas It would be wonderful to link more than one UV when creating feedback on behalf of our users It's not totally uncommon for us to subscribe a user to a few UVs based on their comments and I just thought it would be really cool if we could add one user to multiple ideas. less clicks is always great!!
2 votes -
Update hover tooltip on the Idea list Summary view of voters to say "Unique Voters" Update hover tooltip on the Idea list Summary view of voters to say "Unique Voters"
1 vote -
Add unique verbiage to the account and revenue data in the impact report It would be helpful to have the unique verbiage specified in the impact reports regarding accounts and revenue so we can map those fields to the export values
1 vote -
Filter suggested labels Similar to Merge Match, I need a way to easily audit the suggested labels (new AI feature). I should be able to filter to show only the suggested filters and not the ones that have been manually applied.
1 vote -
Alphabetize Segment Order From the list view, when adding segments, the order of the segments look to be in the order they were created. Is it possible to get these alphabetized? We have quite a few and it would make it easier to find them.
1 vote -
Merge comment to Existing Idea I know we can convert a comment to a new idea, but it would be really great if I could also just merge it into an existing idea.
Right now, I have to create a new idea and then merge that idea into an existing one. Seems like an unnecessary and inefficient step.
1 vote -
Expand Idea List Permissions In order to expand idea list adoptions across our org, we need more flexible permissions. Some examples:
View only Admins can create and edit personal idea lists, but once they share they lose edit access. We would like to allow these users to edit lists they create, regardless if they share or not.
Additionally, we need more granularity around view/edit access on Idea Lists. I need to be able to share the list and allow certain individuals to edit or view the list, regardless of view/edit permissions of the individual ideas.
2 votes -
Add sorting (maybe filtering?) to the idea lists and saved view dropdowns starting to created a lot of saved views and idea lists. would be great if we can at least sort those alphabetically in the dropdown
1 vote -
bulk add jira The new idea lists make it super easy to manage monthly release lists. It would be very nice to also ba able to bulk add JIRA links to those ideas.
1 vote -
Prompt to re-run Impact report If ideas are added or removed after a report is run, there should be more CTA to re-run the report to ensure we are using the most current data
1 vote -
"Recent Customer Activity" (on exports) should respect the activity filter in place When filtering by a date range, "Recent Customer Activity" should respect that date range. I frequently run reports per quarter and would like to understand the most active ideas for that quarter. Currently "Recent Activity" only looks at the last 30 days
1 vote -
2 votes
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Need a method to have activity and urgency score be calculated for only a specific segment Right now, Activity and Urgency scores are calculated using all voters/accounts associated with a particular idea. We need a way to show urgency and activity for a particular segment. I imagine this would be a must-have requirement for anyone wanting to do any deeper analysis on different client types, regions, etc.
1 vote -
Add Rich Text editor to Features Allow the description (summary) field to support rich text. Bullets, Hyperlinks, stylized text
4 votes -
4 votes
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Salesforce opportunity sidebar - allow link to idea value to be optional. When submitting feedback through salesforce, we should be able to configure the widget to make the "link this feedback to an existing Idea" field an optional requirement.
1 vote -
Sync Salesforce Opportunity Escalations with Sidebar Feature Flag for Cross-Team Visibility Integrate Salesforce opportunity escalation with the 'flag idea as important' feature in the Salesforce Opportunity Sidebar.
2 votes -
Slack Integration: Use Suggested Label instead of Categories to send to channels Now that we are autopopulating label suggestions, can we allow the integration to use those instead of Categories to determine which ideas get sent to a channel.
Categories are customer-defined (so not always correct) and more importantly much to broad for all our various product teams. If we were able to set the conditional logic to the suggested labels, although not going to be 100% accurate, they will be better than Categories, AND much more specific to be sent to individual product team channels.
This would help immensely to ensure our Product teams are staying on top of their new…
2 votes
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