General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
414 results found
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Email notifications when someone adds comment where I am the owner or I have added a comment before An email notification should be sent to the Idea Owner of the users who have already commented on the idea. Because of this, we are missing some important communications. Today, there is 'Activity Update > Comments-when a new comment s posted' notification event but it sends email for any comment added on any idea, spamming the inbox.
1 vote -
Auto-Blocking after spam detection Automatically block users once their activity has been flagged or marked as spam.
2 votes -
Require Contributor Console Forum Without Default When a contributor is creating an idea, the ‘belongs in forum’ is a little small, and we are finding the users are not prompted well enough to select the correct forum. We defaulted to our internal forum, which is fine. BUT, is there a way to not set a default in this page and force the contributor to select a forum?
3 votes -
Option to Stop Closed Ideas from Appearing in Contributor Portal Search Results I would like the option to prevent closed ideas from appearing in my contributor portal idea search results. When an idea is closed, completed, declined, etc, nobody is going to be referring to it anymore. With thousands of ideas in our database, the odds of a search term returning a closed idea is almost a guarantee, making it harder for them to find the best fit among our currently open ideas.
2 votes -
Firefox support for Contributor Extension I would like Firefox to be supported for the contributor extension. I use Firefox exclusively at work because I am one of the people who tests our product on Firefox to make sure we're creating a platform that works across the most common browsers. While it seems a small issue, is actually one of the biggest reasons I don't use your product more often
4 votes -
Enhanced Contributor Dashboard with Regional & Client Filtering Reduce admin manual exports by enhancing the Contributor Console for regional / industry client teams with intuitive filters by countries, and regions, enabling self-serve analysis of product feedback.
- Regional & Country Filtering: Allow users to filter ideas by country or region to see localized feedback trends.
- Client-Specific Insights: Enable filtering by company with ideas and its vote count, as well as its supporters, to understand client-specific needs and priorities.
- Trend Analysis: Display vote trends over time to assess ongoing relevance and impact of past improvements.
- Status & Category Filters: Allow users to filter ideas by public status and subforums to…
3 votes -
6 votes
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Chrome Extension: Link Multiple Ideas It would be wonderful to link more than one UV when creating feedback on behalf of our users It's not totally uncommon for us to subscribe a user to a few UVs based on their comments and I just thought it would be really cool if we could add one user to multiple ideas. less clicks is always great!!
2 votes -
Importance Ratings in Contributor Dashboard Include the ability to view and/or create importance ratings for customers in the Contributor Portal.
3 votes -
Ensure Feature Parity Between Contributor Console and Feedback Extension Align functionality and user experience in the contributor console and extension experience
3 votes -
Salesforce Opp Sidebar Capture doesnt pull full description of exisiting ideas We need visibility into the full description to ensure if the idea is truly related or not
3 votes -
Tag multiple Salesforce opps from an account into 1 idea To be able to tag multiple opps from an account into 1 idea, as sometimes the accounts total ARR is represented over a few opps so the impact of an idea is not accurately captured
3 votes -
1 vote
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Include Idea Title in Idea Submission Confirmation Email I received asking if the confirmation emails users receive after submitting an idea can be improved. The ask is if the email can include the title of the suggestion they have submitted, so that they can easily know at a glance which suggestions we have already submitted?
2 votes -
Forum Name in Comment Email notification Add 'Forum Name/s' in the 'New Comment on an Idea'. In large organizations like ours, we have multiple forums. Knowing the Forum Name directly from the email will save us hassle of going to the details of the page of the Idea.
2 votes -
Custom Dashboard with selected accounts 1) I would like to be able to search based on the user name - to see the user specific comments / voting / creation of ideas
2) i would also like to be able to save a view / dashboard of several clients. I have 13 accounts that i manage as CSM, i would like a dashboard that can track my clients activities in Idea Lab
4 votes -
Add Rich Text editor to Features Allow the description (summary) field to support rich text. Bullets, Hyperlinks, stylized text
4 votes -
Add contract active field to API query parameters Add contract active field to API query parameters. Similar to the results from this search in ServiceTrade: https://app.servicetrade.com/contract/index?name=&contractor_name=&contractee_name=&customer_name=&active_filter=inactive&starts_after=&starts_before=&ends_after=&ends_before=&review_after=&review_before=&contract_type=visible&sales=&sales_search=&tag=&tag_search=&order_by=contract_name&resultLimit=10&Search=Search
1 vote -
Apply Default Status through import API endpoint when status is null In a case when you import an idea without a status specified using the API import endpoint, when both status_name and links.status are null. I'd like the behavior to apply the default status
2 votes -
1 vote
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