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General Feedback

How should we improve our feedback and product management tools?
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425 results found

  1. Submit Button of Question Slides Adobe Captivate 12.3

    I am testing my course on scorm cloud. In my course Quiz questions are present. All the Quiz slides are built using default Question slides template provided by Adobe Captivate 12.3. When I retake the quiz and close the course while taking the Quiz. Relaunch the course again, it redirects me to the question slide where I left last time. Then I select the option and try to submit the Quiz. The Submit button gets disabled. I am not able to submit my question.

    1 vote

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  2. Provide cheaper plans and gain more customers.

    Provide a free plan for charities & nonprofits to use, as $39/month is not affordable.
    Provide a cheaper plan for very small businesses (e.g. $120/year).
    You are only targeting very large corporations and missing out on other organizations with smaller budgets.

    The people using UserVoice in these cheaper plans may refer higher-paying businesses as well.

    So disappointed you are taking away the free plan for charities. This does not look good on your company. What happened to CSR? The least you could do is allow charities to use your platform for free, if you're not going to take any other…

    1 vote

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    Gathering Feedback  ·  0 comments  ·  Ideas  ·  Admin →
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  3. Persist search text in idea title - zendesk widget

    Not sure how much attention you are giving your zendesk widget, but -
    Currently, when you search for a uservoice idea and can't find an appropriate idea, you have the option to click "Create new idea". However, this causes you to lose the text you've typed in the search box. I wish the text you've searched for carried over to the idea title!

    1 vote

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    In Discovery  ·  Matt Young responded

    We'll be improving the feedback capture experience in Zendesk and other popular tools as we roll out our new Feedback Capture Chrome Extension in the coming weeks.

  4. Make code available as npm packages

    npm package for the widgets.

    2 votes

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    Deferred  ·  Torre Matthew responded

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  5. Score Feature based on Number of Comments and Notes

    For feature scoring, it would be helpful to also be able to score based on the number of comments and number of notes as this also is a measure of pervasiveness and urgency of the problem

    1 vote

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    0 comments  ·  Roadmap  ·  Admin →
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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  6. See who has requested a suggestion in the sidebar

    Where ever we show a count of requests on a suggestion on the Contributor Sidebar, be able to see who has requested it. This way I won't waste time logging a duplicate request.

    1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  7. iPhone app

    Please give us an iPhone app

    1 vote

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    1 comment  ·  Ideas  ·  Admin →
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    Deferred  ·  Jared Shaffer responded

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  8. The UI for managing the public status needs a Usability tweak.

    Love the new ability to set/manage an internal status. However, there's room for improvement for the iconography with the public status, see attachment.

    The status icon is using a globe (for public) not the grey dot for under review status.

    It also remains 'open' after posting a status which makes it seem like it doesn't have a status assigned. It might be better to auto-close it after setting the status.

    1 vote

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    Deferred  ·  Claire Talbott responded

    Thank you so much for your feedback on this. We are going to share feedback around the UI and placements of the icons with our design team.

    We are closing this idea on our forum, but will be sharing your feedback directly with our UX team.

  9. Surface the ability to move categories from the hamburger menu

    It would be nice to be able to move a suggestion from the hamburger menu or edit functionality. Also surfacing the forum/category from the activity feed would reduce time taken to triage

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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    Deferred  ·  Torre Matthew responded

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  10. 1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone!

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  11. The Ability of Voting Down on an Idea

    We would like to have the ability to "vote down" against a suggestion. This functionality will help us understanding if the number of people that doesn't want that particular feature is bigger or smaller than the number of people that want a particular feature.

    1 vote

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    Deferred  ·  Matt Young responded

    Downvoting is a feature that has been requested over the history of UserVoice. We believe that upvoting keeps the public conversation positive. Furthermore, voting is only one important metric in assessing the end user’s value of an idea.

    We have found that strong, positive signal on a UserVoice idea will be one trigger that a product team will use to investigate the Idea further. Downvotes should not dissuade a product team from taking action if it is the correct strategic move for a product.

    I know that this answer won’t satisfy everyone, but we have thought about it extensively, debated it internally at length over the years, and have arrived at this conclusion.

    We thank you as always for sharing your ideas with us!

  12. Restrict widget implementation to specific URls

    This would make it such that an implemented widget can only function on a predetermined web URl or domain.

    2 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  13. Option to require an email address and message for NPS Ratings

    If a user submits an NPS rating, they aren't required to leave a message or even give an email address. This can be frustrating for several reason...

    For passives and detractors, you want to know why they gave you a low score. Just getting a 0 or 4 doesn't help.

    If they don't give an email address either, you have no way to follow up and ask why.

    6 votes

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    1 comment  ·  NPS  ·  Admin →
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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  14. Indicate that a suggestion was flagged by a user

    When viewing the moderation queue, it would be helpful to see a visual cue that a suggestion is in the queue because it was flagged by an end-user. This could prevent some confusion about why an idea needs moderation.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  15. Export all users who have been active for a specific time frame

    Be able to export a list of users who have supported ideas, commented or created ideas in a specific time frame, so admins can measure user engagement month over month.

    1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement at this time.

    You can use our Analysis Export to get an export of all ideas and supporters on ideas for a specific time frame, but that would not include users who commented, so not quite what you are requesting with this idea. You can learn more about the Analysis Export here: https://feedback.uservoice.com/knowledgebase/articles/1083535

    Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  16. Notifications for changes to Exports

    Provide an option to receive notification of updates and changes to column data in exports

    1 vote

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    Deferred  ·  Torre Matthew responded

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  17. Widget Experience on Mobile: Orientation Resize has a delay

    When the uservoice widget is rendered in landscape mode on mobile, it takes a second or two to resize so that it looks okay. This is without scrolling and seems like the resizing has a delay.

    1 vote

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    Deferred  ·  Claire Talbott responded

    Our Engineering team looked into this. We do expect it could take the widget a second or two to resize when viewing in landscape mode on mobile.

    If you are seeing a longer delay, or the widget is not optimizing for landscape view at all, please reach out to support@uservoice.com so our team can look into it.

  18. 1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  19. Allow .zip file attachments

    Allow users to attach .zip files to ideas and comments

    1 vote

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    Deferred  ·  Claire Talbott responded

    We appreciate your feedback on this!

    .zip attachments can contain any file type, and since most browsers immediately download and open .zip files this is a security concern. For this reason, we are not able to allow .zip attachments.

    For a list of file types we do support, please, check out our Knowledge Base article: https://feedback.uservoice.com/knowledgebase/articles/39139

  20. track users by phone number

    Instead of requiring email addresses, allow us to track them by phone number as well

    2 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

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