General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
414 gevonden resultaten
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Slow Performance on Ideas & Feedback Admin Console with Arc Browser The experience on Uservoice is very laggy since the change to the new interface. I'm using the latest version of Arc with a good connection. It seems the longer I use the site clicking through ideas and managing the board the slower everything gets. Performance is really poor.
1 stemArc is not an officially supported browser, but we're interested in hearing about your experiences with it.
We were not able to reproduce slow performance within Arc, but that doesn't mean there aren't configurations of the browser we are not aware of that don't perform well.
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Make code available as npm packages npm package for the widgets.
2 stemmenHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Score Feature based on Number of Comments and Notes For feature scoring, it would be helpful to also be able to score based on the number of comments and number of notes as this also is a measure of pervasiveness and urgency of the problem
1 stemHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Be able to set MRR for users (not just accounts) Be able to pass MRR for users, so you can create segments based on User MRR and User Type.
3 stemmenThanks for the feedback on this idea! We do not have plans to expand support for revenue on the user level and are continuing to improve the usefulness of revenue data on the account level in UserVoice.
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See who has requested a suggestion in the sidebar Where ever we show a count of requests on a suggestion on the Contributor Sidebar, be able to see who has requested it. This way I won't waste time logging a duplicate request.
1 stemHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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iPhone app Please give us an iPhone app
1 stemHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Contributor entered Feedback should count as a vote When I enter a user's feedback using the sidebar and link it to an existing suggestion I want it to count as a Vote for the suggestion linked to otherwise the feedback manager reviewing support for a suggestion is unlikely to spot that these users also have an interest in it (as the feedback is hidden away in the list of activity for the suggestion rather than the count of supporting users.
Annotated screenshot attached.4 stemmenHello,
This is currently how this feature works; when feedback is provided by a contributor on behalf of a user, that user is counted as a voter for the idea. If this is not how it is working for you, please let us know and we can investigate it.
- Jared
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The UI for managing the public status needs a Usability tweak. Love the new ability to set/manage an internal status. However, there's room for improvement for the iconography with the public status, see attachment.
The status icon is using a globe (for public) not the grey dot for under review status.
It also remains 'open' after posting a status which makes it seem like it doesn't have a status assigned. It might be better to auto-close it after setting the status.
1 stemThank you so much for your feedback on this. We are going to share feedback around the UI and placements of the icons with our design team.
We are closing this idea on our forum, but will be sharing your feedback directly with our UX team.
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Vote Weighting Provide the ability to weight votes whilst still only assigning one vote per person to an idea.
For example, if a customer votes for an idea this will receive (within the admin view) 10 votes where as if an internal user votes it only receives 1 vote.
The number of 'weighted votes' should be configurable. When an admin is viewing the idea the weighted and none weighted vote score should be shown.
5 stemmenHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Surface the ability to move categories from the hamburger menu It would be nice to be able to move a suggestion from the hamburger menu or edit functionality. Also surfacing the forum/category from the activity feed would reduce time taken to triage
1 stemHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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1 stem
Hi Everyone!
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Highlight the open level In the Mx module, highlight the level open on the screen (example 4.1.1) in the right-hand column to make it easier for the user to find.
1 stem -
The Ability of Voting Down on an Idea We would like to have the ability to "vote down" against a suggestion. This functionality will help us understanding if the number of people that doesn't want that particular feature is bigger or smaller than the number of people that want a particular feature.
1 stemDownvoting is a feature that has been requested over the history of UserVoice. We believe that upvoting keeps the public conversation positive. Furthermore, voting is only one important metric in assessing the end user’s value of an idea.
We have found that strong, positive signal on a UserVoice idea will be one trigger that a product team will use to investigate the Idea further. Downvotes should not dissuade a product team from taking action if it is the correct strategic move for a product.
I know that this answer won’t satisfy everyone, but we have thought about it extensively, debated it internally at length over the years, and have arrived at this conclusion.
We thank you as always for sharing your ideas with us!
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Git lab Integration Push features to Git lab and create issues as a result in gitlab.
5 stemmen -
The data in the admin portal's user sidebar (inspector) doesn't match what the contributor sidebar shows for that user If I view a user profile in the sidebar, their activity summary data is different from the activity summary data that I see in the admin console user inspector. They should match or be clear that they are showing different data. For example, in admin inspector/profile the lightbulb icon shows the number of suggestions that the user created, but in the contributor sidebar the lightbulb shows number of suggestions the users has supported. Also, in the admin user inspector there is a heart showing the number of votes the user has used, which is similar to the number of suggestion…
3 stemmenHi everyone!
We appreciate your thoughts on this! We’ve moved away from the Inspector Sidebar being a key part of the product as we’ve introduced more features on our Users and Account Pages.
As a result, we won’t be implementing this idea.
Have ideas for ways we can make our User and Account pages even more valuable? Please, tell us!
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Mobile Enabled Contributor Sidebar Allow mobile sales people to submit customer feedback via their phone or iPad via Contributor Sidebar.
7 stemmenHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Customize Widget Text: 'Edit Idea' We need to update “Edit idea” tag to “Edit Request”. I have verified all the strings at the link. It looks like “Edit idea” tag is not there in the list.
2 stemmenHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Restrict widget implementation to specific URls This would make it such that an implemented widget can only function on a predetermined web URl or domain.
2 stemmenHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Ability to link Customer Feedback Directly to Features Once you have a feature that you are considering, it would be helpful to be able to link feedback that is specifically about that feature directly to it, rather than having to find an intermediary idea first.
4 stemmenHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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See the number of requests on a suggestion In the Feedback grid, you can see the number of comments or supporters on a suggestion.
It would be useful for some use cases to also see the number of requests on a suggestion (could include multiple requests from the same user email address).
8 stemmenHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
- Ziet u uw idee niet?