General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
425 results found
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Audit Admin Logs Add a mechanism for a customer to be able to view and/or export the user account login attempt, create, delete, and update activities (view logs).
1 vote -
2 votes
Hi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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1 vote
Hi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Pass through SAML authentication If a user is already logged in with a customer's identity provider, pass through that authentication to UserVoice.
This is especially important if an account is using SAML and UserVoice authentication together. If that is the case, then end users who log in with SAML, have to click the icon to get logged in.
Ideally, the user would be automatically authenticated if they had already logged in with the customer's identity provider.
1 voteHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Edit customer requests in the sidebar I want to be able to edit captured feedback from a user in the sidebar.
Often users come back with more details, and I want to add that quickly from this sidebar, vs. having to open the idea in the forum and edit it.
4 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Segment Importance Ratings by User Groups in Dashboard View Enable the ability to segment importance ratings by user group directly from the dashboard.
2 votes -
Mapping Documentation for feedback from other systems like GetSat, ProductBoard, and Aha! Importing from other applications is pretty standard for UserVoice but it would be helpful if we could have a visual or some sort of documentation that explains how feedback is mapped from different systems.
1 voteWe have the following support article to help guide you through importing data into UserVoice via a CSV. If you still have questions, you can submit a request on this page as well.
https://help.uservoice.com/hc/en-us/articles/360035418293 -
Reflect HubSpot Contact and Account Deletions in UserVoice Automatically delete contacts and accounts in UserVoice when they are deleted in HubSpot.
1 vote -
Bulk migrating Feedback between Ideas We need an easy way to fully and quickly move the feedback from one Idea to another without having to refer back to the old Idea.
For example, we had an Idea for a request to bring back a running timer widget on our mobile apps. We did the work for iPhones, but we didn't do it for Android yet. So we want to split the feedback along those lines, so I have an idea for iPhones that I am marking as "launched" with an internal label and an idea for Android that I am marking as "in development" using…
3 votes -
Approval Workflow for Features on the Roadmap Set up an automated notification and approval workflow for roadmap items.
When a feature is moved to a specific stage (eg. 'Final Spec Approval Required') trigger a screen pop-up alert with a link to the item and an option to approve or reject. Approvals to be tracked in-system to replace the current manual email process, which is inefficient and often overlooked.
1 vote -
Pull a list of all SF opportunities linked to a specific idea It's incredibly important that we be able to pull a report/list of all of the prospects/opportunities that we have linked to a specific UserVoice idea through the Salesforce Opportunity Integration to provide our sales team with a list of prospects to reach out to regarding specific ideas. Just being able to see the numer values in the Suggestions List View is not enough.
2 votesHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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Record Customer Interviews Have a way to record the meeting transcript or notes from interviews the PM team has with customers. Key features would be linking portions of the interviews to ideas/features and being able to search for keywords across all interviews.
1 voteHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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1 vote -
@mention a Team in a comment to notify the team of the new comment It would be useful to @mention a Team, as setup in the Teams area. Then I can notify an entire team instead of having to @mention each individual Admin.
2 votes -
Keep log of status updates after merging suggestions When I merge suggestion A into suggestion B, the comments from suggestion A are copied into suggestion B - but any status updates from suggestion A are not.
Sometimes there's useful stuff in the old status update, such as troubleshooting steps to see if the symptoms match a known issue or not. So it's nice to be able to access those old status messages to copy-paste from them, for example.
(The idea https://feedback.uservoice.com/forums/1-general-feedback/suggestions/4012056-canned-responses-for-suggestion-status-updates would help with this a bit, but only if you planned ahead and already knew you wanted to reuse the exact text of the status message).
4 votesAfter reviewing this idea, we’ve decided it’s not something we plan to implement at this time. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Allow agent to Change email address Zendesk Sidebar It isn't possible to edit the email address that is autopopulated in the Zendesk Contributor sidebar. Would like for the support agent to change the email for the contributor.
4 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Deleting a custom field breaks saved views that contained that field If you delete a custom field that is used in a saved view, the saved view displays 'Something isn't right. Refresh page'. Nothing resolves the issue including refreshing the page, copying the view, or modifying the saved view. It would be ideal if the saved view didn't have to be re-created just because a custom field is removed.
1 vote -
Would be nice to have a method to group (parent-child) views I manage several forums and have different views for each. Currently the views are displayed in the order that they were created and it takes a minute to find the view I'm looking for depending on the forum I need to manage at that time. It would be ideal to be able to group views and collapse the lists I don't need to see at that moment. To take it a step further, the ability to share tat the parent level i.e., all the views under the parent would save me time as well!
1 vote -
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0 votes -
Change history on idea list Ability to see who added an idea to an idea list
1 vote
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