General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1256 results found
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Auto-Capture feedback from external sources We have many different external sources that contain potential feedback (e.g. app stores, forums, github, trusted shops, google reviews, etc.). It's takes a lot of effort to gather, analyse, cluster it and add it to Uservoice.
I would like to have a functionality in uservoice that does this automatically. IMO that requires integration of external sources and strong context recognition capabilities. It would help us a lot to move towards a single point of truth feedback & research repository with Uservoice.
check out enterpret.com that already has an approach.7 votes -
Additional text formatting options Especially when we provide internal status updates, it would be very helpful to have additional text formatting options, such as:
-Color
-Highlighting
-Tiered, Bulleted listsAn example of a recent post that could have been greatly helped by additional formatting is attached.
1 vote -
Ability to See Voter Names on Ideas in the Contributor Console Enable a view to see the individual names of who has voted on each idea
2 votes -
slack integration trigger adding a label With the Slack Integration, we would like to have ideas posted into channels only when a specific label or custom field is assigned. This will allow us to ensure the proper teams are receiving the new ideas.
Category is too vague and our users don't always categorize items correctly.
1 vote -
Integrate with Service Now Make available an integration between UserVoice and Service Now
2 votes -
1 vote
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Real Time Console Viewing monitor active urls in insights like a real-time console
1 vote -
Custom Idea Fields Visible in One Forum Have custom fields available in only specific forums rather than across all forums.
1 vote -
Show link of the Slack message that feedback was captured from on admin portal When submitting feedback from slack, the URL of the source message in Slack should be displayed on the idea in the Admin Portal
10 votes -
Extend edit functions for moderation/approval flagged ideas Problem:
When I approve ideas, I can only edit Title, description, category and Attachments. This makes the workflow complicated and long since I have to jump back to the grid and search again for the approved idea if I have to edit the idea further.Solution:
I want to be able to edit ideas in the moderation with all functions that I have when I edit an idea via the grid.
This includes:
- Custom fields
- Internal comments
- Status (internal, external)
- Create Share link
- Add labels
- Link Jira
and more1 vote -
Contributors see all feedback from their assigned accounts Ideally, customer facing teams like Customer Success & Account Management should be able to see all of the feedback that the customers they own the relationship of- in one place
18 votes -
Customize content of Contributor license/welcome email The ability to modify/customize the email that contributors receive when being invited by an admin
3 votes -
Search and Filter Ideas Based on User who Submits Allow me to search/filter by the ideas that I've submitted
1 vote -
Ability to not send invite email when creating permissions with the Admin API It would be great if this was a boolean option to send or not send the email when using the create endpoint: https://developer.uservoice.com/docs/api/v2/reference/#operation/CreatePermissions
2 votes -
Custom Cookie Consent We need to be able to enable and customize a cookie consent for the web portal since we show the web portal via our custom subdomain. Ideally we would be able to integrate our existing consent system to be absolutely compliant and guarantee a consistent user journey throughout our websites.
This is a tricky matter for us since it blocks us from integrating GA and we are not sure whether we are compliant at all without the option.1 vote -
More Automated Reporting Automatically generate timely reports for accounts, users, and or status updates. For example, automatic reports for things that are out of SLA. It's all currently very manual processes.
6 votes -
Google forms integration (Or Apps Script Recipe) We are not using the web portal, and would like to meet our teams and customers where they live.
It would be great to have a no nonsense way to send data from Google forms to the uservoice API.
I'll settle for an apps script example though!
1 vote -
Recipe to set up Slack Custom App In my Org, we have the ability to set up bots and custom apps without issue.
While the Native app is helpful to do ALL feedback from a generalistic manner, I would like to set up a workflow step that is very specific to my needs and area of ownership.
Example: I am in charge of an Internal Employee experience, and I would like to have the ability to use Slacks APIs to do very specific things, such as capturing comments on a post, or using the Events API to record interaction with a post (Could just be an Idea)
…
1 vote -
slack integration send to channel I would like to easily send an idea to a specific slack channel.
this would be a better option than the existing integration which sends all new posts. this tends to overwhelm our teams, so we would prefer to validate first and then send only new, unmerged ideas to the specific slack channels.
1 vote -
Engagement Information It would be great if we could get some information about how users are reaching an idea. For example, are they finding the idea within the forums (in-site) or through links? Not sure if this is possible but it would be insightful to see.
1 vote
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