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General Feedback

How should we improve our feedback and product management tools?
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1257 results found

  1. Choose which accounts are synced in the Account Insights Salesforce Connector

    When syncing accounts from Salesforce to UserVoice, give the option to ignore specific accounts.

    18 votes

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  2. Filter ideas by linked work items

    Filter ideas in the grid by whether they have a linked work item (Jira, VSTS/Azure devops).

    2 votes

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  3. View all ideas & internal information from console

    We want our internal teams to be able to easily see all ideas and the relevant internal information (internal comments/statuses etc) through the contibutor console.

    Right now the only available views are ideas that the team member has added feedback to / created or status updates - otherwise they are forced to use the search function.

    We want our business units to be able to browse ideas like someone can on the web portal but see internal information.

    16 votes

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  4. 2 votes

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    1 comment  ·  Integrations  ·  Admin →
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  5. Add Internal note when entering a new idea

    The ability for a contributor (staff member) to also add an internal note in addition to the current fields when entering a clients idea via the contributors portal.

    1 vote

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  6. UserVoice Salesforce Lightning Component

    I’m not expecting anything much different from what is being captured from the Salesforce Opportunity record. It would be the same fields to capture the contact’s email, feedback, vote/idea and any need for escalation. It would be just the information being asked by the Sidebar but made into a Lightning component so that it is integrated right into Salesforce. I have been in several calls with Customer Success members last week and it was definitely a struggle trying to help them install the Chrome bookmark and guide them to use this outside of Salesforce.

    2 votes

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  7. Team-managed (next gen) projects in Jira integration

    Due to a limitation where team-managed project cards cannot be configured to display custom fields, the usefulness of the integration is degraded. Until Jira changes the functionality, we aren't able to support team-managed projects.

    1 vote

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  8. Clubhouse integration

    Integration with Clubhouse similar to the already existing integrations with Jira or Azure DevOps

    4 votes

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  9. Allow the use of search terms for saved view notifications

    When you save a view, it doesn't use the saved search terms to trigger the notification.

    1 vote

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  10. Copy Idea Link Button in Admin Console

    Please add a "copy idea link" button to the Admin Console, just like the smartlink you have in the Contributor Console and Sidebar.

    2 votes

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    0 comments  ·  Ideas  ·  Admin →
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  11. Private forum logon page styling

    The styling for the logon page for private forums is very poor and not very user friendly.

    Enable us to configure the HTML of this page so we can design a better experience for our users.

    2 votes

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    0 comments  ·  Web Portal  ·  Admin →
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  12. Remember the date range in the NPS report

    Currently, it always resets to a specific date.

    2 votes

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    0 comments  ·  NPS  ·  Admin →
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  13. Language Translation - Arabic & Hindi

    Please add translation services for Arabic and Hindi -these languages are very important for us to have it for ideas portal

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  14. Show link after an Idea created by and admin user or move to edit screen after create.

    When an admin user creates a new idea, after saving the idea the form closes and we have no quick way to get back to the new idea to add tags, internal comments or set internal status. Please either show a confirmation dialog that the idea has been created - with a URL to the new idea, OR update the users screen to be the edit page of the new idea.

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  15. 3 votes

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  16. Deleted Feedback In UserVoice is not Deleted in Salesforce

    For feedback captured in the Feedback and Opportunity Integration, delete the feedback record in Salesforce when you delete feedback in UserVoice.

    1 vote

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  17. 6 votes

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    0 comments  ·  Roadmap  ·  Admin →
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    Deferred  ·  Jared Shaffer responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  18. SugarCRM integration

    We would like to see an integration or sync service with SugarCRM to be able to automatically/seamlessly pull user and account data into the UserVoice platform.

    1 vote

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  19. Ability to push a custom email from the contributor console and sidebar when capturing an idea or piece of feedback.

    When capturing feedback on behalf of a prospect or user, I'd like to have the ability for the option to have control of an email notification on save. This way when I capture the feedback I can immediately message the prospect or user that their feedback has been captured and have additional context/control over the communication.

    6 votes

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  20. 5 votes

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