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General Feedback

How should we improve our feedback and product management tools?
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1256 results found

  1. ServiceNow Integration

    Please create a similar integration to that of Jira and Azure DevOps for ServiceNow.

    12 votes

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  2. Populate contributor experience with all account users

    Currently, only contacts/email address present on the page (in the HTML/DOM) can be pre-populated.

    It would be good to pull all users on the account (in SF or UV otherwise).

    1 vote

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  3. One Authentication for All Sites and remember by default.

    Every time I switch products, even for the same company (OneNote to Teams) I have to go through the Magic.link again. The Magic.link is not a user friendly authentication process at all. There should be text codes or other methods, if at all. I am now less likely to give feedback simply because of how cumbersome and frustrating this process is. Please fix!

    3 votes

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  4. Make the Salesforce Integration Compatible with Cases

    Very similar functionality to the Fb & Opportunity Integration that you already have, but instead, for cases.

    The integration should show the status of th Case in UserVoice.

    35 votes

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  5. Hubspot Integration to track ideas and idea activity in Hubspot

    Ability to get ideas logged on the account or contact record in hubspot so that reps can have a single source of truth on their accounts and users.

    4 votes

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  6. Automate and schedule exports

    For example, be able to use the API to send an export of this report to a particular email address.

    8 votes

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  7. Provide better guidance for using the idea search and create form

    It's unclear that the idea form is an idea submission form and for searching. This could be made clearer by providing better guidance, or splitting the form into two.

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  8. Copy an existing forum to a new forum

    It would be great if, when creating a new forum, I could clone the setup of another forum.

    1 vote

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  9. Widget for Desktop Application

    We would like to be able to embed the widget in our desktop application, if the widget was ".net" we would be able to leverage this feature.

    5 votes

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  10. OR operator in Idea views and filters

    So you can see all ideas in that are in a certain forum OR have a certain label

    5 votes

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    0 comments  ·  Ideas  ·  Admin →
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  11. Widget Interaction Metrics

    Provide interaction merics for the standard UV widget

    3 votes

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  12. 3 votes

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  13. Admin capability to remove flagged status from an idea

    The contributor feature to flag feedback is great, but as an Admin, there is no way to unflag an idea once this has been addressed.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  14. Include user sentiment in the activity report

    It would be nice to be able to see a snapshot of a custom timeframe for user sentiment around status updates that were made across the whole site, versus a specific forum/idea - including the thumbs up/down, any subsequent votes/comments made after the status, the percentage of emails opened/clicked/responded.

    This could give us a more holistic look into how users approach our overall brand/product on top of the more granular look we get per each post.

    Example, living in the Status Updates section of the Activity Report:

    During x timeframe -
    70 Statuses Updated
    994 Users Emailed
    29% opened, 14%…

    2 votes

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  15. Make it possible to enter code in an idea description

    Even if it is not a majority use case for the kinds of products that UserVoice supports, there will be times when technical users want to add feedback that includes programming code.

    It should be possible to receive and sanitise code just like StackExchange do…

    <div>
        But it isn’t.
        <span>in a way that remains readable.</span>
    </div>
    
    1 vote

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    0 comments  ·  Roadmap  ·  Admin →
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  16. Poor usability of ‘Describe your idea’ textarea

    The ‘Describe your idea’ textarea is set at a height of 5em with resize:none. This is unhelpfully restrictive and makes entering anything more than 5 lines of text a complete pain.

    The simple solution is to remove resize:none or, if that is too great a stretch, use resize:vertical instead.

    1 vote

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    0 comments  ·  Roadmap  ·  Admin →
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  17. Accessibility/usability concerns: text styling

    This idea text manifests as light grey text (#87898F) on a white ground, which fails the minimum recommended contrast ratio.

    Comments on ideas are rendered as 13px text on too long line lengths. The recommended base size for prose text is 16px or 1rem.

    1 vote

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    0 comments  ·  Roadmap  ·  Admin →
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  18. Email end users a summary of updates and activity

    Similar to the Admin Digest Email, send end users who have participated in UserVoice forums/widgets updates on the latest news from the product team.

    18 votes

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  19. Reporting on Email Subscribed Voters

    A simple spreadsheet or CSV report containing: email outreach in the past X days tied to a specific idea.

    For example:
    Idea A | Email timestamp | User X, Account X | User Y, Account Y |

    1 vote

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  20. Export Sidebar Team Data

    As an admin, I'd like to export the data compiled amongst the sidebar teams to monitor internal adoption.

    2 votes

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