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General Feedback

How should we improve our feedback and product management tools?
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1257 results found

  1. Improve web portal display with several SSO tenants

    UserVoice supports setup of multiple SSO tenants, however, the display on the default web portal takes up too much space, and is generally an unacceptable aesthetic experience.

    3 votes

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    0 comments  ·  Web Portal  ·  Admin →
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  2. 2 votes

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    0 comments  ·  Ideas  ·  Admin →
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  3. 2 votes

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  4. Add screen shot to idea from clipboard

    I really need/want and easy way to add images (screen shots) from clipboard (like e.g. Target Process does it e.g. on their help desk) - a small picture often says more that 140 characters ... and more clearly

    It is really no different that attaching an image files, just a lot less clicking and tying

    30 votes

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    15 comments  ·  Ideas  ·  Admin →
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  5. Allow Value Transformation to link Accounts in the Gainsight Integration

    When configuring Gainsight, build the ability to transform/format the lookup value. For example, our Salesforce primary field uses domain, "company.com". UserVoice uses "@company.com".

    It would be awesome to be able to specify "@" + email domain as the value to look for in the Gainsight integration config.

    1 vote

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    Deferred  ·  Jared Shaffer responded

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  6. Allow users to select forum and category when adding suggestions in the feedback widget

    Allow users to select forum and category when adding suggestions in the feedback widget. We have a few different forums and users are adding duplicate entries into the wrong forum because they only see the categories available for our default forum.

    3 votes

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  7. Custom data on NPS submissions

    When a user submits an NPS score, Product Managers need the full context on the score at that point in time. This can include the device and OS at the time of submission, their product version, the page they were on, screen size or other internal data points, etc.

    This data should be captured and saved against the NPS score so admins can see, not just who submitted on a score and their traits (if they're being collected), but also important details surrounding the context of the score.

    4 votes

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    0 comments  ·  NPS  ·  Admin →
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  8. Report for Requests by Team

    Create an exportable report for Teams where it showcases each member's metrics of captured feedback, votes, and companies they are interacting with.

    35 votes

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  9. Save/Default Filter Activity

    On the admin side, when looking at an idea, I wish there was a way to save my Filter Activity settings and apply them to all of them versus going from idea to idea, adjusting what I want to see.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  10. Bulk Action in Insights Tab

    Ability to bulk manage activities in the Insights tab (Items needing tidying up)

    1 vote

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  11. Make Attachments Private

    Our use case is that we’d love for users to be able to post log files to our site to help developers track down information in them related to user submissions. But, we don’t want users to have to worry about posting any sensitive information from the log file publicly. As such, we’d like something like a forum-level setting that lets users submit attachments but doesn’t display them when end users are viewing those ideas.

    2 votes

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    0 comments  ·  Web Portal  ·  Admin →
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  12. Filter Ideas by Jira Status

    It would be great to have a filter by Jira Status to easily update the ideas status.
    For instance, updating the Ideas when the Jira Status is Completed. Now it is not easy to find the ideas with an specific Jira status

    4 votes

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    0 comments  ·  Ideas  ·  Admin →
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  13. UserVoice to provide DMARC support for custom domains.

    UserVoice to provide DMARC support for custom domains.

    3 votes

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  14. Auto-update idea statuses when JIRA status is updated

    When you update the Jira status, the UV status should automatically update as well.

    31 votes

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  15. Customize Widget Error Message

    Currently the widget error message when no idea description is entered matches the default postsuggestionmessage_placeholder.

    When the placeholder is customized, the error message does not change.

    2 votes

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  16. Slack integration--search for and link ideas in Slack threads

    Currently you can only search for an idea using the Slack integration in the main message field of a channel. We REALLY need to be able to use the /uservoice-search command within a thread on an existing message so that when an internal team member asks a question related to an existing UV idea, we can easily link them to the existing idea in the thread of that original message.

    6 votes

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    Deferred  ·  Torre Matthew responded

    Hey all,

    Unfortunately, we won’t be able to provide this feature.

    Looking into this a bit more and collaborating with the team at Slack we learned that Slash commands in threads is not functionality they support.

    We’ll have to hold tight until Slack supports this before we can make this available for the UserVoice to Slack Integration.

    Sorry I don’t have better news here.

    Thanks,

  17. Contributor Console: Filter Status Update by Product Area or Forum

    Ability to filter the public status updates by Forum. Sometimes you want to see updates for a specific product (our forums are product based).

    Additionally, we have some internal forums that would be nice to filter out of this view.

    2 votes

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  18. Contributor Console: Internal Roadmap Scroll not visible by default

    The left/right scroll for roadmap is not shown in my view without having to scroll down to see it. Usability issue.

    2 votes

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  19. Integrate with Call Recording / Transcription Software to allow feedback to be captured

    With the rise of Call Recording and Call Transcription Software like Otter (used by Zoom), Gong.io and Chorus.ai Uservoice should be able to integrate with these platforms which could allow users to say a key phrase like "thats a great suggestion, let me take a note" which would trigger the feedback to be noted.

    Because services like these transcribe calls, the transcription could provide context for the Admin to make the next appropriate actions (Create a new idea, add to existing, etc).

    11 votes

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  20. Delete votes and feedback on an idea in bulk

    Be able to delete voters or feedback on an idea, without deleting the user.

    3 votes

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    1 comment  ·  Ideas  ·  Admin →
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