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General Feedback

How should we improve our feedback and product management tools?
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272 results found

  1. Allow multiple option selection from the filters in Admin area

    When in the admin console, sometimes I may want to view ideas with more than one status but not all. I would be really useful to be able to select multiple options

    11 votes

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    Completed  ·  0 comments  ·  Ideas  ·  Admin →
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  2. Be able to use Service Hooks with a specific Forum or category

    For example, right now with the Slack integration, you have to push all ideas across all Forums. It would be great if you could choose a specific forum or category when using Service Hooks to push data.

    63 votes

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    Completed  ·  Joey P responded

    Hello everyone!

    We are happy to announce that we have implemented a feature to allow custom service hooks to push from a specific forum.

    More information about custom service hooks can be found here: https://feedback.uservoice.com/knowledgebase/articles/49266-setup-custom-web-service-hooks

    We haven’t implemented a feature to use service hooks with a specific category within a forum, which some of you have asked for in this suggestion.

    We want to capture some more feedback for this use-case, so if you want to be able to use a specific category with service hooks, please leave us some more feedback on this idea: https://feedback.uservoice.com/admin/v3/suggestions/38317960/

  3. Support HTML formatting in forum welcome message

    Right now the Forum welcome message only supports textile formatting. It would be great if it support HTML formatting, like the site welcome message does.

    9 votes

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    Completed  ·  Torre Matthew responded

    Greetings from UserVoice,

    We’re happy to announce that forum welcome messages can now be edited in an easy-to-use WYSIWYG editor.

    Please note that no welcome messages created before this feature release will have to be redone. For your convenience, we’ve ensured that all existing forum welcome messages are still properly displayed.

  4. Don't allow SSO users to override their email and password

    Being on our SSO implementation, we see a major problem with the
    ability for users to change their passwords and email addresses while in UserVoice. This gives
    the user the impression that they have changed their emails and password in our system as
    well, which of course means they can't login to the site.

    38 votes

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    Completed  ·  Claire Talbott responded

    We just rolled out this functionality! If you are using Single Sign On (SSO) as your only option for authentication, your users will no longer see the option to update their email address and password in UserVoice.

    If you using SSO in conjunction with UserVoice’s default authentication, then users will be able to edit their username and email since you allow both sign in options.

    Have questions or more feedback, let us know!

  5. 105 votes

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    Completed  ·  0 comments  ·  Ideas  ·  Admin →
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  6. Rich-text formatting for idea status updates

    It would be great if I could format admin responses to ideas using a WYSIWYG editor.

    43 votes

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    Completed  ·  Jared Shaffer responded

    Hello! You can now apply rich-text editing to status updates!

    • Make text bold
    • Add italics
    • Underline text
    • Hyperlink text
    • Add headers


  7. Allow users to add attachments to comments

    One user creates an idea and adds an attachment, with a relevant image or document. Admin would like other users to be able to add their own images/files in response to the original idea. Right now there's no way to do that with comments.

    121 votes

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  8. It would be great if I could create ideas on behalf of users

    I often get emails from users with suggestions and ideas. It would be great if I could add them to the feedback forum on their behalf (just like I can with tickets)

    23 votes

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  9. JIRA Integration

    Sync UserVoice Feedback with Atlassian JIRA. * Please indicate in a comment if you are on Cloud or Server (On Prem)

    336 votes

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    Completed  ·  Torre Matthew responded

    Greetings from the UserVoice Team,

    A little over a week ago we announce that the availability of the UserVoice for Jira integration. We’re very excited about this feature and hope you’ve had a chance to check it out.

    If not, in your UserVoice admin console, go to the Integrations page in Settings to get started today.

    We’d love to get your initial reaction as to how we did with this integration. Please take a minute to fill out this quick survey.

    https://goo.gl/forms/CPNohBg3Vms5RnII2

    Any additional feedback you have on this integration, feel free to respond directly to this email.

    Thanks,

  10. In the Admin Console, hide “closed” ideas by default

    It would be very useful to view only ideas that are "not closed" (all ideas that have been responded to as well as those which have not been responded to in one search). The current view is difficult to navigate due to the number of items that have been shipped or declined being mixed with other ideas.

    85 votes

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  11. Ability to sign in using Microsoft Live ID

    It would be nice to provide the option of authentication to this site with one's Microsoft Live ID, especially considering you offer Google authentication.

    30 votes

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    Completed  ·  Claire Talbott responded

    Hi everyone!

    With the recent release of OpenID Connect, if you are a Microsoft company, we can help you configure your account to work with Microsoft Live ID.

    Please reach out to support@uservoice.com with your account URL, and we will be happy to help here.

  12. Weekly digest - Daily is too often

    A daily digest is too often for me. I would like to go through new ideas once a week.

    20 votes

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    Completed  ·  Jared Shaffer responded

    The frequency of our new digest email can be adjusted by visiting Settings > Email Subscriptions > Insights — you can choose, Daily, Weekly, or Monthly as options.

  13. 5 votes

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  14. Allow admins to add attachments to responses, status updates and comments

    Currently, attachments can only be added to ideas, not to admin responses or comments.

    73 votes

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    Completed  ·  Torre Matthew responded

    Greetings from UserVoice,

    When sending internal status updates, public status updates, or posting comments from the admin console, you now have the ability to include attachments.

    Checkout the .gif file attached to this status update.

    Let us know what you think.

    Thanks for the feedback!

  15. Display when a suggestion received votes over time

    Being able to view the last time an idea received a vote would be a handy feature to have - being able to see if there are older ideas with few votes and no recent activity would help determine whether or not to decline that idea.

    42 votes

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  16. Integration with Visual Studio Online (TFS On-Demand)

    Team Foundation Server (TFS) integration would be great (as underlying ticket system similar to JIRA integration)!

    261 votes

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    Completed  ·  Torre Matthew responded

    Greetings from the UserVoice Team,

    A little over a week ago we announce that the availability of the UserVoice for Visual Studio Team Services integration. We’re very excited about this feature and hope you’ve had a chance to check it out.

    If not, in your UserVoice admin console, go to the Integrations page in Settings to get started today.

    We’d love to get your initial reaction as to how we did with this integration. Please take a minute to fill out this quick survey.

    https://goo.gl/forms/DYjg9nCZP84KKMfi1

    Any additional feedback you have on this integration, feel free to respond directly to this email.

    Thanks,

  17. Voter demographics (who is voting?)

    Some customers are bigger revenue-drivers for us. Consequently their feedback is more valuable to us. It should be possible to organize customers into voting classes or groups, so that, for example, "Revenue 500" customers' votes carry more weight when the votes are counted. The weight factor should only be visisible to UserVoice administrators of course.

    13 votes

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  18. Assign & filter feedback by admin (and team)

    Especially once they've moved to the "under review" or "planned" statuses - need an easier way to make sure there's follow up on these things.

    220 votes

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    9 comments  ·  Ideas  ·  Admin →
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    Completed  ·  Jared Shaffer responded

    You can now assign an admin to an idea! 🎉

    Using our new custom field feature, you can add an Admin Select custom field type. Once created, you'll have the option to assign an admin to an idea which will notify them via email. Coming soon you will be able to filter and sort the idea grid by assigned admin.

  19. Merge ideas from different forums

    The merge feature is restricted to one forum.
    Is it possible to allow merges of ideas from different forums?
    The actual merge tab could display a new filter with all the forums for example.

    14 votes

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    Completed  ·  2 comments  ·  Ideas  ·  Admin →
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  20. Convert a comment to a new idea

    Sometimes a user will make a great suggestion as a comment on another suggestion. Often the original suggestion inspired the second which would be why it's in the wrong place.

    I'd like an option added to the actions on comments to be able to turn them into suggestions

    72 votes

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    6 comments  ·  Ideas  ·  Admin →
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    Completed  ·  Anonymous responded

    We have launched the ability to create an idea from a comment. If you have a comment on an idea that should be a separate idea, then this feature will help you track interest and demand for the new idea. Read more here.

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