General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1293 résultats trouvés
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Have a Common element for Forum Welcome Message All the Forums we have (11 and growing) have a large part of the forum welcome message that is the same. This is so that the forums all cover some basic common messaging we want to give (and stil allow for direct links to the correct forum from the relevant part of our application suite).
It is tedious to have to adjust each forum individually when a change to this common messaging is needed.
It would be good if an element of the forum Welcome message could be 'shared' or 'common' across all the forums.1 vote -
The Ability of Voting Down on an Idea We would like to have the ability to "vote down" against a suggestion. This functionality will help us understanding if the number of people that doesn't want that particular feature is bigger or smaller than the number of people that want a particular feature.
1 voteDownvoting is a feature that has been requested over the history of UserVoice. We believe that upvoting keeps the public conversation positive. Furthermore, voting is only one important metric in assessing the end user’s value of an idea.
We have found that strong, positive signal on a UserVoice idea will be one trigger that a product team will use to investigate the Idea further. Downvotes should not dissuade a product team from taking action if it is the correct strategic move for a product.
I know that this answer won’t satisfy everyone, but we have thought about it extensively, debated it internally at length over the years, and have arrived at this conclusion.
We thank you as always for sharing your ideas with us!
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Update the total amount of subscribers who will recieve a notification of a status update when you change subscription status On a suggestion with supporting users, if you click to update the status we will show a number X, "Email X subscribers".
If you click into a user's request (who is not subscribed) and click the checkbox to make them a subscriber/receive notifications, the number X will not change as expected.
1 vote -
Sort by Plan field (column) in UserVoice Right now, you can't sort by the "plan" field in UserVoice. Admins would like to be able to sort by the plan field on the users and accounts page.
1 vote -
Pull a list of all SF opportunities linked to a specific idea It's incredibly important that we be able to pull a report/list of all of the prospects/opportunities that we have linked to a specific UserVoice idea through the Salesforce Opportunity Integration to provide our sales team with a list of prospects to reach out to regarding specific ideas. Just being able to see the numer values in the Suggestions List View is not enough.
2 votesHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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Sort by User Type on User's Page There's a user field in UV, User Type, but you can't sort by this field. It would be ideal if you could sort by User Type like you can with other fields like "Last Active Date."
1 vote -
Don't dismiss the NPS widget if I reload the page or navigate away When the NPS widget appears, if I reload the page or navigate away, I won't see it for another 60 days. Make it remain on the page unless the user provides a score or dismisses it manually (with the close button).
1 vote -
Allow internal teams to respond to idea notifications and display their responses in UserVoice —The feature would allow automatic email notifications to be sent to a configurable mailing alias when new feedback comes in.
—When developers and others respond to the email, while keeping the mailing alias intact, we should capture all their responses and store it as part of the feedback in UserVoice.
This allows the admins to see the full extent of the internal discussion within UserVoice.
5 votes -
1 vote
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Add NPS column to the Accounts tab on the Users & Accounts page I would like to have an NPS column on the Accounts tab so that I can easily see the NPS score for each account and sort by NPS score to find unhappy accounts.
2 votes -
2 votes
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3 votes
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2 votes
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Site Customization Templates Provide several easy to use templates to customize your UserVoice site without having to use CSS/HTML.
15 votes -
Show matching ideas in the post idea widget before prompting users to create an idea when a user enters an idea through the widget the first thing they need to do is enter the body of the idea. then they are presented with results which might relate to what they entered. then they enter the title of the idea.
this is backwards.
the first thing they should need to enter is the title, then results are shown based on the title, and if they don't find anything then they elaborate on the idea with the body.
we're getting feedback that people are spending time entering a detailed idea only to find that someone else had…
1 vote -
Customize the amount of time the "Thank you" message in the NPS widget lasts There is a "Thank you" screen that appears in the widget after you have sent a satisfaction rating.
It would be good to be able to make this screen last longer, so users don't think anything is wrong.
1 vote -
Give the option to remove attachments when merging We have had to do a lot of merging of our top ideas and so those ideas are getting overloaded with attachments that are very similar images.
While we can manually edit ideas to remove attachments, it would be nice if we could pick and choose which attachments were retained when we perform the merge.
1 vote -
Solicit NPS via Email Ability to trigger NPS surveys to all or a specific segment of customers via UserVoice.
79 votesHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Allow bulk updates of texts in title and description for ideas for multiple forums I would like to be able replace a word or phrase in the title and description fields for ideas within multiple forums. There is no way currently to accomplish this other than manually editing each ideas to change a wording. This can be very painful when you have hundreds of ideas that needs to be changed.
2 votes -
See which internal member will be notified for internal status When setting an internal status, you have the ability to email team members. It would be nice to be able to quickly see which team members would be notified.
4 votes
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