General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1290 results found
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Create an idea list from a detected Theme Once Themes are detected you it would be helpful to be able to convert to an Idea List to be able to update the ideas status, create roadmap items, run impact reports and manage the ideas in the themes.
1 vote -
Action prompts bring up the quick action Action prompts in the Impact report only work if an Idea List is created in advance and brings you to the idea list where you then have to select the ideas and reselect the action in the Quick menu. Ideally the prompt would trigger the quick action without having to go back to the main idea list.
1 vote -
Key Metrics Data Visibility Add ability or link within the Impact Report to view the accumulated key metrics data, instead of just the totals.
2 votes -
Ability to respond to a user's comment publicly and thread the response to the comment being responded to It would be nice to clarify confusion about a product left as a comment on an idea. There have been times in the past that we have used a single idea to almost act as a thread for feedback via comments. Currently, you can only respond privately to one user to address their concern; however it would be helpful to have that information seen publicly to other users, in case they run into the same issue. Updating the status of the idea to address the one comment is somewhat impractical, as it notifies every user that has voted on the…
92 votes -
bulk add jira The new idea lists make it super easy to manage monthly release lists. It would be very nice to also ba able to bulk add JIRA links to those ideas.
1 vote -
Public roadmap link back to specific forum for feedback For public roadmaps, be able to set a specific forum for user's to navigate to on the web portal instead of being directed to the general web portal.
4 votes -
Idea Impact Reports & Features There should be a closer integration between Impact Reports and Features. Data definitely should carry over between the two, ability to select what ideas are included. I would expect to easily jump between the two.
Creating a Roadmap from a report doesn't seem to do anything yet?
2 votes -
Reflect HubSpot Contact and Account Deletions in UserVoice Automatically delete contacts and accounts in UserVoice when they are deleted in HubSpot.
1 vote -
Add contract active field to API query parameters Add contract active field to API query parameters. Similar to the results from this search in ServiceTrade: https://app.servicetrade.com/contract/index?name=&contractor_name=&contractee_name=&customer_name=&active_filter=inactive&starts_after=&starts_before=&ends_after=&ends_before=&review_after=&review_before=&contract_type=visible&sales=&sales_search=&tag=&tag_search=&order_by=contract_name&resultLimit=10&Search=Search
1 vote -
Improve User Experience for "Vote for Existing Idea" Button on Portal Change out the 'vote for an existing idea' action button to a design, such as a tab view, that is more intuitive for users to look through the suggested ideas to click on the idea vote button instead.
1 vote -
Embed NPS Widget Be able to embed the NPS widget while using the identify function.
3 votes -
Deleting a custom field breaks saved views that contained that field If you delete a custom field that is used in a saved view, the saved view displays 'Something isn't right. Refresh page'. Nothing resolves the issue including refreshing the page, copying the view, or modifying the saved view. It would be ideal if the saved view didn't have to be re-created just because a custom field is removed.
1 vote -
Merge comment to Existing Idea I know we can convert a comment to a new idea, but it would be really great if I could also just merge it into an existing idea.
Right now, I have to create a new idea and then merge that idea into an existing one. Seems like an unnecessary and inefficient step.
1 vote -
Notifications for when Labels are added in grid views In the activity update for grid views, provide an option to be notified when labels are added to ideas.
2 votes -
Forum Name in Comment Email notification Add 'Forum Name/s' in the 'New Comment on an Idea'. In large organizations like ours, we have multiple forums. Knowing the Forum Name directly from the email will save us hassle of going to the details of the page of the Idea.
1 vote -
Ability to have a UserVoice for internal teams, not just customer-facing use This would set the tool apart from others, as some suggestions may not be relevant for customers to see.
1 vote -
Follow an Idea or Forum Hi
For our Public facing Ideas that can be 'voted' on, should there be a button for other users/viewers who like the idea to click on so that they can 'Follow' or 'Subscribe' to that idea or Follow/Subscribe to that Forum?2 votes -
Identify if an idea has already been added to an idea list from the "all ideas" grid On the all ideas screen to see if an idea is in an ideas list
1 vote -
Dynamic banner to promote recently launched features based on customer feedback When a user lands on the UV landing page I want to be able to display a dynamic banner which rotates through recently released product feedback/features.
This would help ensure customers see feedback as being readily reviewed and actioned and like feedback is listened to.
1 vote -
Templated statuses per forum Love the Status Template messages but it would be ideal to configure these per forum rather than UV instance. (Ability to select which forum(s) the template applies to).
Our use case: Our forums are 1:1 with our products. 50% of our products are managed in-house and have a different message than the other 50% of products which are managed by a Vendor. We prefer to use 1 public status for end-user consistency regardless of who manages the product, but it would be ideal to have separate Status Template messages depending on whether the product team is in-house or external.
6 votes
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