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General Feedback

How should we improve our feedback and product management tools?
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  1. Filter idea search in contributor console by Forum

    Some of the forums are archived and not relevant, and I don't need their results cluttering my search in the contributor console.

    2 votes

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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  2. SugarCRM integration

    We would like to see an integration or sync service with SugarCRM to be able to automatically/seamlessly pull user and account data into the UserVoice platform.

    1 vote

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  3. Tag existing feedback requests

    It'd be cool to be able to tag exisiting feedback requests in a similar fashion to how you can tag issues/pull requests in github using the @ symbol. This could provide a popup with a preview of the suggestion and a link to go view the suggestion page.

    1 vote

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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  4. Export Report with Contributor and Department

    I would like the ability to export a report of ideas submitted by contributor name and the department that they are associated with.

    1 vote

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    0 comments  ·  Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →
  5. Respect filters in Salesforce section of the grid

    The analysis report is counting opportunities that are associated with deleted ideas. These should not be reflected in the count when 'deleted' is not selected.

    Looks like no filters are respected leading to an inconsistent experience for the aggregated numbers you see at the top of the Ideas Grid.

    1 vote

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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add a ‘User interface’ or ‘General feedback’ Category as the categories provided are too restrictive

    I am posting this and other recent feedback ideas in ‘Roadmap’ not because they belong there, but because there is nowhere appropriate to put them!

    2 votes

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    0 comments  ·  Roadmap  ·  Flag idea as inappropriate…  ·  Admin →
  7. Accessibility concerns: form inputs

    UserVoice uses the following markup pattern for its user idea inputs:

    <label>
        <span class="uvFieldPlaceholder">Label text</span>
        <input>
    </label>
    

    …which looks good at first glance until it becomes apparent that as soon as one starts typing in a field, uvFieldPlaceholder is hidden with display:none and is therefore inaccessible.

    Additionally, when editing a previously posted idea, the form <label>s containing the inputs have no text at all.

    1 vote

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    1 comment  ·  Roadmap  ·  Flag idea as inappropriate…  ·  Admin →
  8. Integration with ClickUp

    A request to connect ideas in Uservoice to tasks in ClickUp by syncing the Reach columns (users and accounts supporting it) to help calculate the ROI inside ClickUp. Additionally, the ability to sync the task ID and status back to UserVoice would remove the manual effort of updating of two systems.

    2 votes

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  9. Export Account Insights Data

    The account insights data is great, but it would be nice to be able to export the data (or click into the data) from the account insights screen. It would be helpful to export both from the entire Insights page as well as on individual ideas.

    For example, when reviewing an individual idea in the Account Insights area, it would be nice to export the data from the segments. We do a lot of analysis outside of UV so it would be great to export this information.

    4 votes

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    0 comments  ·  Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →
  10. Filter Reports by Category vs Forum

    Since we do not have multiple forums, and instead operate on categories, it would be great to filter your reports by category vs forum. For example, in the Activity Report, there is a "Activity by Forum" report which defaults to Forum vs Categories. We would like to see that there is a filter by categories on reports as such.

    1 vote

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    0 comments  ·  Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →
  11. 1 vote

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  12. 1 vote

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add custom questions for users to fill out when creating an idea

    When a user goes to create an idea, they only have to give a title. Often Product Teams want to ask their users for additional details and be able to make these fields required.

    This allows Product Managers to get the full details they need from users when they post an idea, and limits them needing to follow up for more information.

    376 votes

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    58 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

    Hi – we have spent time investigating this and talking with many of you, and have decided to defer from building this for the time being. In our conversations with customers, we came across many different use-cases for custom fields and think we could potentially provide better, native support for some of the common use-cases like “priority” or “impact” rather than attempting to solve several problems with this one feature. We may revisit this idea after providing out-of-box support for the most common use cases.

  14. Integration with Tatango

    Customer Success teams that use Tatango have their customer context available within the UserVoice Contributor Console.

    1 vote

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  15. Rename Roadmap in admin console

    As an admin, I'd like an ability to rename Roadmap page in admin console. Currently we don't plan to share this Roadmap and tend to use it for only a limited amount of features. Our internal users get confused with word "Roadmap", since we use same word in our other applications. It would be great if I'll have ability to rename this page by myself in configuration. Another option is to simple rename this page to "Feature Board".

    1 vote

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    0 comments  ·  Roadmap  ·  Flag idea as inappropriate…  ·  Admin →
  16. Contributory: Export my ideas with statuses

    As a Contributor, I would like the ability to export all my ideas and see what the Public and Private statuses are.

    1 vote

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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  17. Contributor Portal to have Internal status

    I would like to have the Internal Status displayed for my contributed, following and upvoted ideas when using the Contributor Portal. Only Public status is shown at this point but I want to be able to follow the internal status.

    1 vote

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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  18. Improved Markdown

    Markdown looks different in the Web Portal vs. the Admin Console. It's also difficult to submit idea descriptions with code blocks as there's no markdown help, or syntax guide.

    The experience should be uniform across experiences and easier to submit.

    1 vote

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    0 comments  ·  Web Portal  ·  Flag idea as inappropriate…  ·  Admin →
  19. Filter ideas by linked work items

    Filter ideas in the grid by whether they have a linked work item (Jira, VSTS/Azure devops).

    1 vote

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  20. Show linked work items to contributors

    When linking feedback, show the contributor if the idea has linked work items (Jira, Azure Devops/VSTS_.

    1 vote

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