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General Feedback

How should we improve our feedback and product management tools?
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1239 results found

  1. Ability to easily identify the ideas that have been repeatedly flagged with importance

    Determine which ideas have been flagged multiple times and/or readily find ideas that have been flagged repeatedly after the flag has been cleared

    1 vote

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  2. Send the entire message history as part of the email notification

    Send the entire message history along with the notification email.

    One of our customers has complained that it is difficult to follow the conversation, because each message is sent in isolation. The full thread is only visible if the user logs into UserVoice, which they generally don't do. Can we send the full message history along with every private message? Thanks!

    1 vote

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  3. Slack thread summarizer

    Slack threads tend to be long, especially for support requests. Leveraging AI functionality or otherwise, would be good to summarize a slack thread and derive product feature requests out of it while using "Send to UserVoice" functionality in Slack.

    2 votes

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  4. Remove an idea from a feature

    As far as I can tell, there is not a way, within the roadmaps and features section, to remove an idea from a Feature? I was able to accomplish this by going to grid view, searching for the idea, clicking on the Features tab within the idea, clicking the feature, and then clicking unlink, which was not intuitive for me. Thanks.

    2 votes

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    0 comments  ·  Roadmap  ·  Admin →
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  5. Create sub-forums based on categories

    We would like to create a forum to post ideas from other forums with specific categories.As an example I'd like to create a forum such as 'Recently delivered' that would show all ideas from existing forums that have a Status 'Delivered'
    The idea would still need to be available in the forums they originated.

    1 vote

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  6. It is fairly impossible to scroll the comments in the admin console when the idea has a lot of them of them

    Unlike Web Portal, the admin console does not offer any pagination, and this make the layout of the page extremely slow and unusable when there are many dozens of them. Navigating the most recent is more or less tolerable, but going down, to study internal messages and attachments is just pain.
    Works the same on Chrome and Chromium browsers.
    Was not an issue before recent redesign.

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  7. Admin console refreshes all the page’s layout whenever a label is assigned

    Since the console got a redesign, it became slow and unruly. Loading labels list is slow, and checking a label from the list forces all the comments below the 'dialog' to update and reload. It all blinks and rebuild each time, for each label assigned. Was not a problem before redesign.

    1 vote

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  8. Add reach as a filter condition

    Using the advanced filter it is possible to create an ideas grid view filtered on aspects such as number of votes or number of accounts, e.g. show me all ideas which have more than 10 accounts associated with it. However there is no option to filter by Reach and so you cannot build a view that says show me all ideas where the reach is > $1m. An idea may have lots of votes and/or lots of accounts who need it, but we often want to look at addressing ideas that have the largest reach but are unable to do…

    3 votes

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    1 comment  ·  Ideas  ·  Admin →
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  9. Add messaging about the inability to end an idea body with a link in the web portal

    When submitting an idea from the web portal, if the end of the idea body is a link, the idea will not post and there will be an error. My biggest concern is that there is no messaging about this. The user experience takes them to a blank white page instead of a dialogue box that instructs the user to make a correction. The experience looks broken.Ending a comment with a link is pretty common.

    2 votes

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    0 comments  ·  Web Portal  ·  Admin →
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    To share a little insight here:  The vast majority of spam we see submitted to UserVoice sites end in a link.  As a quick fix, we blocked postings that ended in a URL but did so without providing an error message.  Much of this spam was submitted by a human being, so failing silently would get rid of the spam without revealing a workaround.


    We're checking to see whether or not this restriction still makes sense or if there are better ways we can mitigate spam without the undesirable result for legitimate end users.

  10. Parent Idea with Child Ideas rolling up to it

    Parent ideas with child ideas rolling up to it. Ideally, the parent idea would have to total number of voters, accounts, and revenue and then the child ideas would have their values. "Relating" the ideas could be a way to do this, so that you can select all "related" ideas and see which ideas have the parent idea

    1 vote

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  11. 1 vote

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  12. Add activity update for when a flag is cleared (flag as important)

    Option to enable notification when a flag (flagged as important) is cleared

    1 vote

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  13. Advanced filtering should be able to filter on more than one label with AND logic

    I was looking forward to advanced filtering being able to filter on two labels with AND logic. It seems I can still only filter on labels with OR logic.

    Once a label filter is applied, I should be able to apply another one. It seems once it's used once I cannot create another filter for "Label."

    19 votes

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    3 comments  ·  Ideas  ·  Admin →
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    Thanks for your feedback and support of this idea. We have been able to gather perspective on a number of areas in which our filtering experience on the idea grid can be improved. With that said, we could use your help to better understand a couple of things:

    • What filters do you want to be able to see results matching all selected values? (ex: An idea is both red and blue) 
    • Are there any work arounds you use to get this information?

    Thanks in advance for you help as we try to find the best solution to solve this need.

  14. Remove merged idea from listview

    Love the suggestive Merge ideas. The only problem is that when you merge the idea, both ideas still show in the listview and the one that was merged shows blank status/internal status...etc. My vote is just merge them and only have one idea.

    2 votes

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    1 comment  ·  Ideas  ·  Admin →
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  15. Open new tab for Idea Details View

    Previously we were able to right-click on an idea title on the idea grid and open a new tab and it would let us manage our idea and it a new tab. Now the only option to open it in a new tab is to copy the url > open new tab > paste url

    7 votes

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  16. Hubspot Deal Object Sync

    We would like to have a HubSpot integration with UserVoice that support syncing properties from the Deal object.

    1 vote

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  17. Web portal URL to be a path on our existing domain

    We would like to be able to have our web portal domain be a path on our existing site

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  18. Usage Metrics for Admins

    Be able to see activity/usage metrics of Admins

    4 votes

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  19. Widget doesn't stay signed in when used

    When we switch between webpages on a site where we have installed the feedback widget the user is required to sign back in every time they try to use the widget. Is this a product limitation or is it something we have configured incorrectly? If it's a limitation, it would be great to get this fixed.

    1 vote

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    0 comments  ·  Feedback Widgets  ·  Admin →
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  20. Allow viewing all ideas sorted by number of votes

    I'd like to be able to see what is catching a lot of attention because it's likely something interesting to read and think about

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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