General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1284 results found
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Slack Integration: Use Suggested Label instead of Categories to send to channels Now that we are autopopulating label suggestions, can we allow the integration to use those instead of Categories to determine which ideas get sent to a channel.
Categories are customer-defined (so not always correct) and more importantly much to broad for all our various product teams. If we were able to set the conditional logic to the suggested labels, although not going to be 100% accurate, they will be better than Categories, AND much more specific to be sent to individual product team channels.
This would help immensely to ensure our Product teams are staying on top of their new…
1 vote -
Approval Workflow for Features on the Roadmap Set up an automated notification and approval workflow for roadmap items.
When a feature is moved to a specific stage (eg. 'Final Spec Approval Required') trigger a screen pop-up alert with a link to the item and an option to approve or reject. Approvals to be tracked in-system to replace the current manual email process, which is inefficient and often overlooked.
1 vote -
Sort by Forum/Category in Admin Portal I want to be able to sort by the forum/category column (ideally starting with the categories that have the most feedback, but anything would be an improvement!). When reviewing our feedback, this would be extremely helpful in grouping related feedback items, so that we are not jumping across topics. To solve this in the meantime, we've been manually filtering individual categories, but this is not ideal because a lot of our categories only have 2-3 tickets each month, which means we're changing the filter every ~5 minutes during our discussion.
1 vote -
Advanced Filtering: Complex And/Or options I want more complex filtering options. For example, if I use advanced filters on labels and I want to return results 'Label A AND (Label B OR Label C)' there is no way to do this. I only have all of, any of, none of. Additonally, when using advanced filters, we are only able to add a single label filter option. So I could theoretically do this action if I was able to create multiple lines
-all of Label A
-any of Label B or Label C1 vote -
Advanced Filters: Labels dropdown should conform to the latest UX update in advanced filters, the labels dropdown displays as a single tiered list, and not in any logical order. very hard to determine what to select. we would like to see this dropdown as the tiered structure
1 vote -
Filter ideas by Salesforce Integration fields We can currently filter by Account Name which is a field that syncs with Salesforce. It would be AMAZING to be able to filter by additional fields that sync'd from Salesforce. There is huge potential for data insights to be able to filter and show what ideas affect certain types of accounts, or regions, or etc. I know we can do this via segments, but not everyone is able to create those and filtering would be so much more flexible.
An additional use case is to simplify account level filtering. We have clients that span overa hundred different account. In…
1 vote -
Admin Console to have "Users & Accounts" to the left-hand sidebar so that it's not hidden behind the "More" section Users & accounts being hidden behind "more" in the admin console can be inconvenient and it would make more sense if it was displayed directly on the toolbar
4 votes -
List Prioritization: Merged Ideas adopt Priority When merging ideas that exist on Idea Lists, the idea it is merged into should adopt the previous idea list priority? or maybe a dialog to confirm if there is a conflict?
Right now, it is an extra step to assign priority when we merge an idea that already has a priority
1 vote -
Jira Integration - Surface error if link fails in Jira in the linking dialogue When you link an Idea to Jira, if the Idea fails to populate on the Jira side there's no error surfaced in UserVoice. It fails silently in the background but still populates in UserVoice.
It would be helpful to receive an error in UserVoice as you link it, and then determine if you want to proceed or not.
2 votes -
"My Feedback" tab on web portal to include all of my feedback across forums When going to the "my feedback" tab from the web portal, it would be nice to see all of my feedback across all forums
2 votes -
Take number of votes into account with concept search When searching in the idea grid, surface ideas with more votes higher in results
4 votes -
Suggest related ideas in Slack feedback capture When highlighting text from slack conversations to send to UserVoice, it would be great for the integration to suggested related ideas for feedback capture.
1 vote -
Chrome Extension: Link Multiple Ideas It would be wonderful to link more than one UV when creating feedback on behalf of our users It's not totally uncommon for us to subscribe a user to a few UVs based on their comments and I just thought it would be really cool if we could add one user to multiple ideas. less clicks is always great!!
1 vote -
Would like more fields to be allowed to edit in grid (not have to open the idea) It would be a big time saver to be able to edit more fields in grid view. This is possible now with e.g., labels and I understand why you wouldn't want to allow this for some fields such as public statuses (notification/template message implications) but it would be ideal if I could change: Idea Name, Description, custom fields, and forum/category without having to open each item.
2 votes -
Rework label Please make the labels more fluid and easy to manage, e.g. add the option to remove them by clicking X, instead of having to open the labels modal, searching and then un-checking the box. Should be similar to how the labels work in Jira.
1 vote -
Dovetail Integration An integration with dovetail to bolster customer feedback with user research, interview notes, videos and images to help with analysis.
1 vote -
Run a historical sync on the SFDC Connector when you update a field in the config When you update the config for the SFDC Connector, the changes will only affect new Accounts, and Accounts modified after the changes. It would be useful if the field was updated for existing Accounts in the next sync.
3 votes -
Ability to filter and sort ideas based on Importance rating (web portal) I've had a number of users request the ability to easily view which ideas they've given a particular importance rating to, as well as the ideas they haven't given a rating to yet. If a user could filter by and/or sort ideas by the importance rating they have provided (or lack there of) that would help them quickly reference the ideas that are most important to them and identify ideas they haven't rated yet.
2 votes -
Add unique verbiage to the account and revenue data in the impact report It would be helpful to have the unique verbiage specified in the impact reports regarding accounts and revenue so we can map those fields to the export values
1 vote -
Update hover tooltip on the Idea list Summary view of voters to say "Unique Voters" Update hover tooltip on the Idea list Summary view of voters to say "Unique Voters"
1 vote
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