General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1284 results found
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2 votes
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3 votes
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2 votes
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Site Customization Templates Provide several easy to use templates to customize your UserVoice site without having to use CSS/HTML.
15 votes -
Show matching ideas in the post idea widget before prompting users to create an idea when a user enters an idea through the widget the first thing they need to do is enter the body of the idea. then they are presented with results which might relate to what they entered. then they enter the title of the idea.
this is backwards.
the first thing they should need to enter is the title, then results are shown based on the title, and if they don't find anything then they elaborate on the idea with the body.
we're getting feedback that people are spending time entering a detailed idea only to find that someone else had…
1 vote -
Customize the amount of time the "Thank you" message in the NPS widget lasts There is a "Thank you" screen that appears in the widget after you have sent a satisfaction rating.
It would be good to be able to make this screen last longer, so users don't think anything is wrong.
1 vote -
Give the option to remove attachments when merging We have had to do a lot of merging of our top ideas and so those ideas are getting overloaded with attachments that are very similar images.
While we can manually edit ideas to remove attachments, it would be nice if we could pick and choose which attachments were retained when we perform the merge.
1 vote -
Solicit NPS via Email Ability to trigger NPS surveys to all or a specific segment of customers via UserVoice.
79 votesHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Allow bulk updates of texts in title and description for ideas for multiple forums I would like to be able replace a word or phrase in the title and description fields for ideas within multiple forums. There is no way currently to accomplish this other than manually editing each ideas to change a wording. This can be very painful when you have hundreds of ideas that needs to be changed.
2 votes -
See which internal member will be notified for internal status When setting an internal status, you have the ability to email team members. It would be nice to be able to quickly see which team members would be notified.
4 votes -
1 vote
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Ability to add HTML tags to the widget The main purpose of this is to:
- Make a sentence begin on a new line using the <br> tag
- Insert a link to the description field so that users can go to a support page using the <a> tag
2 votes -
2 votes
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Add custom User & Accounts fields to the NPS export You can pass in custom fields for user and accounts, but when exporting NPS ratings, only standard User and Account fields are included. It would be ideal for the custom user and account fields to also be included.
4 votes -
When Roadmap item is completed, automatically set completed status on linked suggestions If a Roadmap Item is addressing several Suggestions, implement an option for informing (email notification) at once all suggestions creators.
8 votes -
1 vote
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Allow anonymous suggestions Don't require users to enter an email address when posting suggestions or comments on specific forums.
8 votesThank you for your feedback around this!
A core value of UserVoice is communication, allowing Product Managers not only to hear from users, but communicate back to them around their feedback.
We also help Product Managers when evaluating ideas, not only see how many people want it, but who those people are, enabling them to make data driven decisions.
Anonymous suggestions don’t allow either of those, and aren’t part of our vision for the product at this time.
While we are saying “no” to this particular idea, please keep sharing. We do appreciate you sharing your thoughts and product needs with us!
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Connect to multiple Jira projects (1 differente project for each forum) Currently, the Jira integration settings are defined at the Site/Application level and once implemented, the Jira integration is made visible and accessible to all forums.
It should be implemented at the forum level so that we can have the various forum admins steering the ideas for their own Jira project.11 votes -
See NPS on the Roadmap Grid and Board In order to prioritize features based on happy and unhappy customers, NPS is needed in both views for better prioritization.
3 votes -
New Release Report/ Beta Target List Identify accounts for CSMS which might want to be individually notified of a new release or to product which accounts might be interested in a beta.
1 vote
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