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General Feedback

How should we improve our feedback and product management tools?
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1321 results found

  1. Hot Ideas Email

    We have had requests to be able to email out a "hot list" of suggestions that can be sent to all users in UserVoice on a regular cadence. Users want to be able to up/downvote the idea right from within the email. It would be great if the admins could customize which suggestions are included in that email.

    1 vote

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  2. Old Sprints visible in backlog

    In the backlog, I can see the future sprints today and plan them by dragging and dropping stories between them.
    I would be able to make old (finished) sprints visible to find a thing I know has been done quickly and, from there, find a loose end to continue the progress.

    7 votes

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  3. Dictate the order of ‘Custom Fields’ in Feature Settings

    Ability to dictate or reorder the ‘Custom Fields’ in the settings of Roadmap Features

    1 vote

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  4. Slow Performance on Ideas & Feedback Admin Console with Arc Browser

    The experience on Uservoice is very laggy since the change to the new interface. I'm using the latest version of Arc with a good connection. It seems the longer I use the site clicking through ideas and managing the board the slower everything gets. Performance is really poor.

    1 vote

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    Arc is not an officially supported browser, but we're interested in hearing about your experiences with it.

    We were not able to reproduce slow performance within Arc, but that doesn't mean there aren't configurations of the browser we are not aware of that don't perform well.

  5. Roadmap Activity Tracking

    I see insights for the ideas/idea portal, but how can we track activity on our roadmap? I'd like to know how many team members are viewing our internal roadmaps, for example. I'd also like to know how many team members are leaving feedback on features/which features those are/etc.

    1 vote

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  6. Invite users to the platform (similar to a private forum invite)

    We would like to be able to invite users to join the platform (even if the forums are public.) Similar to how we can invite administrators and contributors currently.

    4 votes

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  7. Ability to easily identify the ideas that have been repeatedly flagged with importance

    Determine which ideas have been flagged multiple times and/or readily find ideas that have been flagged repeatedly after the flag has been cleared

    1 vote

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  8. Send the entire message history as part of the email notification

    Send the entire message history along with the notification email.

    One of our customers has complained that it is difficult to follow the conversation, because each message is sent in isolation. The full thread is only visible if the user logs into UserVoice, which they generally don't do. Can we send the full message history along with every private message? Thanks!

    1 vote

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  9. Slack thread summarizer

    Slack threads tend to be long, especially for support requests. Leveraging AI functionality or otherwise, would be good to summarize a slack thread and derive product feature requests out of it while using "Send to UserVoice" functionality in Slack.

    2 votes

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  10. Show Internal Status updates in Internal Comments

    Show internal status updates in the Internal comments tab so they don't get lost amongst the All Activity tab that includes a large volume of customer comments

    3 votes

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  11. Create sub-forums based on categories

    We would like to create a forum to post ideas from other forums with specific categories.As an example I'd like to create a forum such as 'Recently delivered' that would show all ideas from existing forums that have a Status 'Delivered'
    The idea would still need to be available in the forums they originated.

    1 vote

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  12. Add reach as a filter condition

    Using the advanced filter it is possible to create an ideas grid view filtered on aspects such as number of votes or number of accounts, e.g. show me all ideas which have more than 10 accounts associated with it. However there is no option to filter by Reach and so you cannot build a view that says show me all ideas where the reach is > $1m. An idea may have lots of votes and/or lots of accounts who need it, but we often want to look at addressing ideas that have the largest reach but are unable to do…

    3 votes

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    1 comment  ·  Ideas  ·  Admin →
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  13. Parent Idea with Child Ideas rolling up to it

    Parent ideas with child ideas rolling up to it. Ideally, the parent idea would have to total number of voters, accounts, and revenue and then the child ideas would have their values. "Relating" the ideas could be a way to do this, so that you can select all "related" ideas and see which ideas have the parent idea

    1 vote

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  14. 1 vote

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  15. Add activity update for when a flag is cleared (flag as important)

    Option to enable notification when a flag (flagged as important) is cleared

    1 vote

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  16. Hubspot Deal Object Sync

    We would like to have a HubSpot integration with UserVoice that support syncing properties from the Deal object.

    1 vote

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  17. Web portal URL to be a path on our existing domain

    We would like to be able to have our web portal domain be a path on our existing site

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  18. Usage Metrics for Admins

    Be able to see activity/usage metrics of Admins

    4 votes

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  19. Widget doesn't stay signed in when used

    When we switch between webpages on a site where we have installed the feedback widget the user is required to sign back in every time they try to use the widget. Is this a product limitation or is it something we have configured incorrectly? If it's a limitation, it would be great to get this fixed.

    1 vote

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    0 comments  ·  Feedback Widgets  ·  Admin →
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  20. Pin a Public Comment

    Pin a public comment to the top of the idea on the web portal

    1 vote

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