General Feedback

How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!

How can we improve feedback management and help you make strategic product decisions?

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  1. Ability to search for ideas through Slack integration

    Ability to search for an idea through Slack integration. We currently have this functionality through another tool we used called Guru. Basically, I can type /guru TOPIC in slack and it would pull up all these articles that we have compiled re: TOPIC and post the info and link into Slack. Looking for similar functionality with UserVoice.

    29 votes
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      1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
    • Capture Suggestions on behalf of an Account

      Capture Suggestions on behalf of an Account, not just a user, and without email as a requirement.

      3 votes
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        1 comment  ·  Managing Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
      • Hubspot Integration

        We would use an integration with Hubspot to keep our UserVoice users in sync with our customer base in Hubspot.

        8 votes
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          3 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
        • Support Integration with Jira OnPrem (Server)

          Would like to be able to send tickets/features to Jira, but with the OnPrem/Server.

          24 votes
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            0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
          • The translated UV widget should map to the feedback forum that is translated to the same language

            We recently implemented the translated UV widget (https://feedback.uservoice.com/knowledgebase/articles/200955-change-the-language-of-the-widget-ui-based-on-the), but it seems to have a key limitation of only mapping to the first feedback forum created, which is our American English feedback forum. This is a blocking issue as it means that when using the UV widget, users can see the widget translated into another language, but their idea searches come back with American English results and their idea postings post to our American English forums which our language specialists do not monitor. See attached for examples.

            We met with a UV rep twice before implementing the translated widget…

            4 votes
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              0 comments  ·  Widgets  ·  Flag idea as inappropriate…  ·  Admin →
            • When customizing site design - be able to reorder forums

              I want to be able to set the order the forums show on my portal.

              4 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Label ideas automatically

                Would like to create labels based on the URL of the page automatically.

                1 vote
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                  1 comment  ·  Managing Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                • UserVoice as an App

                  Please make an iOS app or at least provide full mobile support. It’s hard or even impossible to get to some features on a cellphone.

                  1 vote
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                    0 comments  ·  Managing Features  ·  Flag idea as inappropriate…  ·  Admin →
                  • Provide in the web portal automatic translation of site text based on User language setings

                    Currently the site text is defined at the portal / App level and is in a unique language for all users.
                    It would be great to provide multi-language support by translating automatically the site text based on the user language settings.

                    4 votes
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                      0 comments  ·  Managing Features  ·  Flag idea as inappropriate…  ·  Admin →
                    • The CSV Export is no longer exporting the votes_count. This is really needed!

                      We export all of the features in a forum each quarter. It has always had the Votes_count until today.

                      1 vote
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                        0 comments  ·  Managing Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                      • Inform suggestions creators / voters of the feature status change

                        In case a Feature is addressing several Suggestions, implement an option for informing (email notification) at once all suggestions creators / voters when a Feature comment or status update is registered

                        2 votes
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                          0 comments  ·  Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →
                        • Sidebar: show the name of the person who made the suggestion not the contributor that registered it in User Voice

                          As o today, the name of the contributor appears under the suggestion, not the one from the person he reported on behalf of.

                          1 vote
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                            0 comments  ·  Contributor Sidebar  ·  Flag idea as inappropriate…  ·  Admin →
                          • Change MRR to Revenue

                            Not everyone uses MRR, change the name to Revenue or allow it to be altered, or total numeric traits on a suggestion

                            5 votes
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                              1 comment  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
                            • Search against Features

                              Features should be searchable by end-users

                              2 votes
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                                2 comments  ·  Contributor Sidebar  ·  Flag idea as inappropriate…  ·  Admin →
                              • Site Customization Templates

                                Provide several easy to use templates to customize your UserVoice site without having to use CSS/HTML.

                                3 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Tinker Towing

                                  Owner name:
                                  Dave Bradshaw

                                  Address
                                  3729 N Farragut St.
                                  Portland, OR
                                  97217

                                  Phone
                                  503-622-8081

                                  Website
                                  https://www.tinkertowing.com

                                  Business Email:
                                  TinkerTowingService@gmail.com

                                  Keyword Tags:
                                  Portland Towing Service, Towing Portland Oregon, tow truck in Portland, Portland tow truck, Roadside Service Portland Oregon

                                  Operating hours:
                                  24 hours

                                  Established in
                                  2012

                                  Social media links:
                                  https://www.facebook.com/TinkerTowing/

                                  1 vote
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                                    0 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Limited access license

                                    Would like to have a limited access license, specifically for IT team to access SSO settings. They don't need full access to all product management tools.

                                    2 votes
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                                      1 comment  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Can you intergate with SYDFACT ?

                                      Can you integrate with (http:/www.sydfact.com)

                                      1 vote
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                                        0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Connect to multiple Jira projects (1 differente project for each forum)

                                        Currently, the Jira integration settings are defined at the Site/Application level and once implemented, the Jira integration is made visible and accessible to all forums.
                                        It should be implemented at the forum level so that we can have the various forum admins steering the ideas for their own Jira project.

                                        3 votes
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                                          0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Remove deleted VSTS items from Suggestion in UserVoice

                                          If you have a VSTS item linked to a Suggestion in UV, then you delete the item in VSTS, it still shows on the suggestion in UV.

                                          2 votes
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                                            0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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