Product Management

How can we improve feedback management and help you make strategic product decisions?

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  1. Ideas Widget for Private Forums

    I have a private forum for a feature that is in beta. I would like to have a widget in this new feature that works with the private forum that I have configured for its beta feedback. I am currently working around this by having the widget create a ticket in a queue instead of a suggestion in a forum. I then evaluate the ticket and create a suggestion for it in the forum. Having the widget save suggestions directly to the forum would cut down on my workload and would also provide appropriate instant answers within the widget.

    113 votes
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      5 comments  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
    • Provide the ability to display the ID of the Suggestion in the forum with the suggestion

      Provide the ability to display the ID of the Suggestion in the forum with the suggestion rather than having to point people to the ID in the URL. This helps when you are working with different systems and want to allow people to link to their ticketing systems where there is not automation.

      8 votes
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        1 comment  ·  Managing Feedback  ·  Flag idea as inappropriate…  ·  Admin →
      • As a regular user,non admin, I want to get notified for any new idea on a project, so I can vote (or not) each time a new submission is done

        Without being admin, can I subscribe to any change in a specific project? Whenever a new idea is posted, I would like to look at it and vote for it or not if I agree with it.

        I believe with this notification, I will be able to contribute often. It will also allow non admins to participate if they wish to drive new developments.

        5 votes
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          0 comments  ·  Managing Users  ·  Flag idea as inappropriate…  ·  Admin →
        • Create Features that can contain multiple suggestions

          Currently, we can only have suggestions which do not map 1:1 to features that are being built. Add a feature section where suggestions can be tied to features.

          6 votes
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            0 comments  ·  Analysis & Planning  ·  Flag idea as inappropriate…  ·  Admin →
          • 4 votes
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              0 comments  ·  Messaging Customers  ·  Flag idea as inappropriate…  ·  Admin →
            • Allow convergence requests

              The existing UserVoice system for feedback is dysfunctional. In very large communities with international customers, you end up with many "new ideas" that say the same thing (because people don't know how to search), and within those ideas, many describe what they need very poorly. This makes it very hard to track voting and gain traction. Due to community size, it can also be very hard for the feedback forum monitors to actively manage this.

              I think this problem should be resolvable by the community itself. GitHub supports PRs to merge code into one code base - UserVoice should crowdsource…

              8 votes
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                0 comments  ·  Managing Feedback  ·  Flag idea as inappropriate…  ·  Admin →
              • Display account supported ideas in contributor sidebar

                When using the contributor sidebar, be able to pull up an account's supported suggestions, not just a user's.

                4 votes
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                  1 comment  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                • Filter should have 'and' logic as default

                  To reduce the number ideas filtered by search, the keywords should be applied with 'and' logic by default.

                  At the moment, the number of findings increases if you add more key words.

                  But to make UserVoice a success, it's important to reduce the number of findings to come out with max 10-20 search results to allow the user to find already existing ones for voting instead of entering a new one.
                  If the search result exceeds 20+, it would be to time consuming for checking all the results and as result, UserVoice would end-up with redundant requests (idea) as in…

                  3 votes
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                    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                  • View content of messages sent to subscribers

                    After I send a message to subscribers, I am unable to see the content of the message I sent them to refer back to. I like using the UserVoice interface to do this to get analytics, however when following up I am disappointed that I cannot refer back to the text of my message.

                    3 votes
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                      0 comments  ·  Managing Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                    • 5 votes
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                        1 comment  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                      • Have away to set a followup date for tickets

                        I would like to be able to set a date to followup with a customer regarding a ticket; to assist in keeping tickets from getting lost.

                        3 votes
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                          0 comments  ·  Analysis & Planning  ·  Flag idea as inappropriate…  ·  Admin →
                        • Choose what is exported with enhanced analysis

                          Be able to choose which columns are exported with the enhanced analysis and be able to save that as a template for exporting. There are too many columns to look at when I only care about specific columns depending on who is exporting.

                          5 votes
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                            1 comment  ·  Analysis & Planning  ·  Flag idea as inappropriate…  ·  Admin →
                          • 3 votes
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                              0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                            • Make signin work with 1-password

                              Your javascript sign-in process is "very clever" but absolutely terrible UX. It also defeats my password manager which is unnecessarily annoying.

                              While you're at it you should review your password requirements which required me to dumb down my generated password (always a bad sign). Possibly my password was too long - hard to know as you don't specify what the problem with the user password is.

                              2 votes
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                                0 comments  ·  Managing Users  ·  Flag idea as inappropriate…  ·  Admin →
                              • Change status in end user view

                                Wanted function in private forums.
                                As an admin to be able to change status in end user view without accessing admin console. This is of course only enabled if you are an admin.

                                2 votes
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                                  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                • Allow copying of images from one article to another

                                  When copying content from one article to another, images hosted by uservoice break for outside users. Why can't these stay linked? It is a pain to re-upload all the images, and often I don't even know they are broken as they look fine to me as a logged in user.

                                  1 vote
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                                    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                  • allow API access to specific forums only.

                                    I'm attempting to setup an integration between Uservoice and Zapier to use in product management software. My company uses separate forums for different products, but as a product manager, I only care about one forum. The API brings in suggestions for ALL Forums, which makes the integration worthless.

                                    1 vote
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                                      0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Managing Invites is now painful

                                      So last week I was able to go here: https://office365.uservoice.com/admin/v3/views/manage

                                      go to the last site in the list, click the "three dots" and then scroll down to pick "Manage" and now I can't in any browser. It's a painful one-line listbox with a tiny scroll arrow. I think you need to do some more work to make the "manage invitations" experience just better. I'm going to be doing this for a long time going forward.

                                      1 vote
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                                        0 comments  ·  Managing Users  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 3 votes
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                                          1 comment  ·  Collecting Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Give more information to web site visitor who get a "403 Forbidden" mesage when visiting a Uservoice hosted forum

                                          Visitors to Uservoice hosted forums who get a generic "Forbidden' message receive no info on how to submit to be removed from any blacklist. This would be helpful.

                                          1 vote
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                                            0 comments  ·  Messaging Customers  ·  Flag idea as inappropriate…  ·  Admin →
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