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General Feedback

How should we improve our feedback and product management tools?
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1236 results found

  1. Kanban board for the ideas from end users

    Our users have asked time again and again about having a Kanban board view like the one we in Roadmaps & Features, but the Ideas & Feedback section. So when a new idea gets suggested by a user, a card will automatically be created and we can manage the status, work process and the overview in the same board.

    14 votes

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    1 comment  ·  Ideas  ·  Admin →
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  2. Old Sprints visible in backlog

    In the backlog, I can see the future sprints today and plan them by dragging and dropping stories between them.
    I would be able to make old (finished) sprints visible to find a thing I know has been done quickly and, from there, find a loose end to continue the progress.

    4 votes

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  3. Open new tab for Idea Details View

    Previously we were able to right-click on an idea title on the idea grid and open a new tab and it would let us manage our idea and it a new tab. Now the only option to open it in a new tab is to copy the url > open new tab > paste url

    4 votes

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  4. Make Updating Statuses More Intuitive (New Idea UI)

    Updating status in the new Idea UI is not very intuitive and can be confusing in comparison to the Old UI functionality.

    6 votes

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  5. Distinguish who are the owners on user&accounts panel

    Provide a way to distinguish between 'Full Access (Owners)', 'Settings Only', and 'Limited' (admins with no access to settings). Be able to filter the user grid by these admin levels to see who has what permission.

    2 votes

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  6. The ability for internal team members to upvote an idea on behalf of a customer without needing to add additional feedback

    Currently, feedback needs to be added when upvoting an idea on behalf of a customer. If the current idea already includes everything and no additional feedback is needed it would be nice for the ability for internal teams to just upvote the idea on behalf of a customer instead of adding something repetitive if it is not needed.

    2 votes

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  7. Automate custom field assignment based on specified conditions

    Ability to set an automation for the assignment custom field to be auto assigned upon new idea creation

    7 votes

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    3 comments  ·  Ideas  ·  Admin →
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  8. Fix Description Field to Top of Header during scroll

    In the new idea field's header, fix the description field at the top of the screen with the title as you scroll through the activity feed.
    in general, having a large viewable field before having to click 'More' would be better here too

    5 votes

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  9. Add more date range options to the Idea Insights page

    Having more date range options for the Idea Insights page would be good to have to look at other date ranges aside from the 30 days that it defaults to currently.

    4 votes

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    1 comment  ·  Ideas  ·  Admin →
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  10. Include default email in reply-to options

    When you set a default email in the email communications settings, the email doesn't appear in the list when updating the reply-to address in a public status update.

    we must manually type the address for reply-to as a custom email, and use the drop down and select for the From field.

    Having to manually type it every time leaves much room for user error.

    5 votes

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  11. Idea count per category

    View idea count per category

    2 votes

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  12. Expand Reportable Activity Range

    In the Activity Report we are limited to only the last 365 days. We would find the ability to extend this to two years very beneficial. Much of our feedback comes in cycles, with certain quarters busier than others, so we would like to report on Year-over-Year data, comparing Q3 data with last Q3 data. We can only report on YTD data, which doesn't tell the full story.

    1 vote

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  13. Allow to assign tags to users

    Users are different, and we’d like to distinguish them more directly in UV with tags: mark some as 'a useful contributor', 'a specialist in a particular topic', 'probably a bot', 'a rude but insightful user'...

    1 vote

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  14. Add captured user email address back to contributor notifications

    On admin public status notification emails, show which users you captured the feedback from.

    1 vote

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  15. Account insights Count for Supporters

    We’re currently only counting subscribed users when populated Account insights charts. By counting only subscribed users, we run the risk of missing supporters who have unsubscribed from updates.
    Solution: Count supporters instead of subscribers.

    1 vote

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  16. Allow more fields to be added to Zendesk, Salesforce, Gainsight

    Please make your third-party integrations (e.g., Salesforce, Zendesk, Gainsight) more configurable, allowing us to pull in other fields such as Importance, Category, etc. We get far too many ideas entered in as free text with little context, making it difficult to appropriately prioritize them. Allowing us to embed additional fields in the widgets on these other platforms will allow us to put in guardrails that help us triage our own ideas.

    1 vote

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    0 comments  ·  Feedback Widgets  ·  Admin →
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  17. 7z file password recovery software

    if you panic because you have lost 7zip file password so no need to panic just get dux 7z file password recovery software easily recovers forget and lost 7zip file password safely this software is recover all password using three password recovery process this software is recover all password without corrupting any 7z file data. For more info visit this link https://www.duxdatarecovery.com/7z-password-recovery.php

    1 vote

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  18. OST to PST recovery tool

    An OST to PST recovery tool is a software application designed to recover and convert Outlook Offline Storage Table (OST) files into Personal Storage Table (PST) format. This tool is essential for users who need to access their Outlook data when faced with OST file corruption or incompatibility issues, ensuring that valuable email, contacts, and other data remain accessible and intact. For more info visit this link https://www.duxdatarecovery.com/ost-to-pst-recovery.php

    1 vote

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  19. Allow settings on the external roadmap sharing to disable the visibility of features by status

    Allow admins to select / deselect the visibility of features by status columns when using the external roadmap sharing link

    1 vote

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  20. Carry over Jira links on ideas when linking the ideas in the roadmap feature

    Carry over the Jira sync on ideas when linking ideas in the roadmap feature

    1 vote

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