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General Feedback

How should we improve our feedback and product management tools?
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1265 results found

  1. Notifications for Spam

    email notifications to review filtered spam

    1 vote

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  2. Poor Experience: There are Three Different Flows for Unauthenticated Users on the Web Portal

    Unauthenticated user tries to vote: When an unauth user tries to vote a small modal pops up with a login button and a message saying they will get updates for this idea.

    Unauthenticated user tries to add a comment or post an idea: When an unauth user tries to add a comment or post an idea they get a message telling them to sign in.

    Unauthenticated user tries to flag an idea as inappropriate: When an unauth user tries to flag an idea/comment as inappropriate they are taken to a new page and told to login there.

    It's a very…

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  3. Contributors see all feedback from their assigned accounts

    Ideally, customer facing teams like Customer Success & Account Management should be able to see all of the feedback that the customers they own the relationship of- in one place

    19 votes

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  4. Update JWT SSO Permissions

    JWT SSO allows you to pass admin: accept to promote a user to Admin license; however, there's more granular permission to the Admin license in the User Management in the UI.

    Please surface these options so they can be passed in the JWT SSO.

    1 vote

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  5. Customers ability to Flag an Idea and add their sentiment

    For customers to be able to indicate a churn risk or a "deal-breaker" when adding feedback so that admins can have more visibility when prioritizing their roadmap.

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  6. Attachments and Comments in Roadmap

    Ability to add attachments and have internal comments on each feature in the Discovery roadmap

    3 votes

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  7. Capture Feedback on Multiple Users at Once

    Ability to capture feedback on multiple end-users at once

    8 votes

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  8. In-app Widget Push Communications

    In-app widget to allow us to communicate our changelog as well as other updates to users in our application. We see it as an effective way to close the loop on feedback received from our users, so ideally being able to capture the feedback, illustrate the roadmap, and communicate upcoming changes (as well as facilitating feedback like NPS) all from UserVoice would be ideal.

    1 vote

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  9. Report on Merge Activity

    Report on merge activity over time to better understand how each admin is contributing to the merge process and to ensure ideas are getting merged properly.

    1 vote

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  10. Green pop-up after merge disappear

    It would be great if the Green pop-up line could disappear automatically (after merge) to avoid numerous clicks.

    1 vote

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  11. Highlighting the keywords searched not only in the idea title, but highlighting in the description as well

    Search results were highlighted not only in the Idea title, but in the description as well

    2 votes

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  12. Ability to CC someone while replying to an idea or feedback

    To CC an additional user without the limitation of just emailing the subscribers of an idea

    1 vote

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  13. More Data Retention Controls

    We would like to configure data retention controls in the Admin Console. E.g. Purge Ideas, Feedback, and Comments that are older than 3 years.

    3 votes

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  14. Ability to view feature audit

    As an admin I want to have an ability to see log of feature changes. Currently, if I change fields in Idea, I see history of changes. I need similar behavior for feature.

    1 vote

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  15. Be able to upload and save a favicon in the Admin Console

    It would be a great addition if you could upload a favicon in the site customization settings. Right now you have to add one in the <head> of the custom HTML which means you also have to upload and host it on a CDN.

    1 vote

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  16. Update Site Customizations with the API (HTML/CSS/JS)

    Create endpoints in the API that allows you to publish site changes to HTML/CSS/JS via command line script.

    1 vote

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  17. Vote directly from the Admin portal

    Vote on an idea from the Admin portal

    2 votes

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  18. Create report based upon select users/accounts

    Be able to select which users or accounts you want to create an export for

    1 vote

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  19. Automated Email Response Tracking

    A log or record that shows all the outgoing messages for the automated email response set up

    1 vote

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  20. Currency conversion in UserVoice

    Allow for the conversion of currency in UserVoice, such as from EU to USD with revenue coming in from SalesForce

    2 votes

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