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General Feedback

How should we improve our feedback and product management tools?
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1258 results found

  1. Display labels below feedback when logged as an administrator

    When viewing ideas/reports at web portal logged as administrator, it’d be handy to see which labels were assigned to them by administrators, without diving in the console.

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  2. Ability to view most active users submitting feedback

    We would like to better understand which users are the most active in submitting feedback and supporting ideas in UserVoice so we can reward and thank them for their engagement.

    12 votes

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    1 comment  ·  Ideas  ·  Admin →
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  3. Released Ideas Report by Accounts/Supporters

    I would like to have a report that pulls completed ideas based on a release schedule. This report would include all of the ideas that moved into the "release" or "completed" status within a particular timeframe and associate accounts/supporters of these ideas. This type of report helps with our release process in which our support team will communicate with customers (ie. show the idea, total support, and link to helpful videos).

    5 votes

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  4. Include status changes in an export

    To see when a status on an idea/feature is changed

    1 vote

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  5. Include ideas in features/roadmap export

    Include ideas that are linked to features when you export the features from the Roadmap area.

    2 votes

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  6. Ability to add ownership to a feature in the internal roadmap

    I would like to have each team create the feature they want to work on in the internal roadmap. In using it in this way, it would be great to pull in our internal labels. Or the ability to identify the owner or team owning the specific feature.

    2 votes

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    0 comments  ·  Roadmap  ·  Admin →
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  7. Edit Access Denied Message

    Have the ability to edit the message for what displays publicly on the web portal when it is restricted and a person has not signed in yet or does not have access.

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  8. Don't require Gainsight for Contributor Console Insights/Health report

    If you are passing data, you should be able to use contributor console reporting without using Gainsight.

    1 vote

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  9. Map ADO Projects at the Forum Level (Ability to map multiple ADO projects in one instance)

    Currently have multiple projects in ADO and would like to be able to map/link them to specific forums in UserVoice. For ease of use Schlumberger has multiple products across one instance on the forum level. They would like to be able to map these to the appropriate ADO project.

    1 vote

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  10. Ability to set alerts when ideas sit for a certain amount of time

    Would be interested in seeing alerts that can be set up within the system when (for instance) an idea has been under a certain public or internal status for a certain amount of time. For instance, if an idea was set to “Gathering Feedback” for a month and we wanted to get a notification to help move that along into the next phase and public status.

    1 vote

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  11. Allow mapping of the built in "LTV" field by Salesforce Connector

    The default salesforce connector maps the UserVoice "revenue" field to a Salesforce equivalent that represents monthly or annual revenue. There is a default "LTV", which can't be mapped with the connector.

    Being able to map lifetime value field as well as the Revenue field would give us insights into the dollar value of the ideas supported by longstanding customers.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  12. Filter ideas in the idea grid by custom segments

    The ability to filter ideas based on custom segments created in UserVoice (i.e. viewing ideas submitted by a user in a specific country). Labels won't work since they need to be applied manually.

    4 votes

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  13. Include relevant details from a location when a user reports a map issue!

    Include relevant details from a location when a user reports a map issue! -- Always someone asks us back what the street name was, the cross street info, and other information that we no longer have access to because it has been DAYS ago and we've moved on along down the road.

    IF Waze included the details &/or allowed us to "see" what we reported - even a screenshot, we might be able to provide the information you ask. However, each time I am asked that - it is like - do we have photographic memory and /or esp? Because…

    1 vote

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    0 comments  ·  Roadmap  ·  Admin →
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  14. More widget position options

    Allow for more position options, like top-middle and botom-middle

    1 vote

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  15. Customize Email

    We are an organization in the Netherlands and the primary language is Dutch. I would like the ability to make edits to the Subject Line for outgoing customer emails and change the way the date is displayed. Additionally, there is a Footer with a link to UserVoice and I would like this removed as it is confusing to the customer, since the email is from SnelStart with a link to UserVoice. Our customers think it is spam when they see the UserVoice link.

    4 votes

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  16. Shortcut to return to admin console

    When going into the Users and Accounts management page in UserVoice Admin Console, it routes to a new page. I would like to suggest the ability to click on the UserVoice icon to return to the UserVoice admin console as a shortcut instead of having to click on the drop down menu item of my profile in order to route back to the admin console. Clicking on the organization's icon to go back to the main console is a common aspect among many websites/applications.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  17. Configure user details posted in Slack

    The ability to configure what user details are posted in Slack. We would like the ability to hide full names displayed in Slack.

    3 votes

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    1 comment  ·  Integrations  ·  Admin →
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  18. Tag a Primary for Merge Ideas

    When selecting multiple ideas for merging, the primary idea to merge into may get lost or forgotten during the workflow. Find a way to simplify this workflow or mark a primary to make multiple ideas merge easier.

    2 votes

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    1 comment  ·  Ideas  ·  Admin →
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  19. View attachments inline

    When emailing customers an image of a prototype, we'd like to be able to display the image inline with the email instead of having it linked as an attachment.

    2 votes

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  20. 4 votes

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