General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1289 results found
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Create an Email Alias for Email Communications Similar to status updates, provide an opportunity to use a custom email alias during customer communication instead of admin's email.
1 vote -
Modify Field Titles in Account Insights Since the fields we are looking to map (i.e. Region, Nodes, Owner) are not the same standard defined fields in UserVoice, we would like the ability to update the names so that we can easily understand and segment data in the Account Insights.
1 vote -
Ability to automatically merge ideas in a saved view to help reduce manual effort and steps needed to manually merge ideas. To be able to just create that saved view and then translate that into automatically merging those ideas
1 vote -
1 vote
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1 vote
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Change requirements of fields when creating a roadmap feature Owners can determine what field is required to be filled when admins are creating a roadmap feature.
1 vote -
In App Smart Tool Yannick wants prompts to come up as end users spend time/hover their mouse over areas (in app) that proactively ask for feedback on that particular feature that the enduser heavily interacts with.
2 votes -
1 vote
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Ability to view most active users submitting feedback We would like to better understand which users are the most active in submitting feedback and supporting ideas in UserVoice so we can reward and thank them for their engagement.
14 votes -
Released Ideas Report by Accounts/Supporters I would like to have a report that pulls completed ideas based on a release schedule. This report would include all of the ideas that moved into the "release" or "completed" status within a particular timeframe and associate accounts/supporters of these ideas. This type of report helps with our release process in which our support team will communicate with customers (ie. show the idea, total support, and link to helpful videos).
5 votes -
Include status changes in an export To see when a status on an idea/feature is changed
1 vote -
Include ideas in features/roadmap export Include ideas that are linked to features when you export the features from the Roadmap area.
2 votes -
Ability to add ownership to a feature in the internal roadmap I would like to have each team create the feature they want to work on in the internal roadmap. In using it in this way, it would be great to pull in our internal labels. Or the ability to identify the owner or team owning the specific feature.
2 votes -
Edit Access Denied Message Have the ability to edit the message for what displays publicly on the web portal when it is restricted and a person has not signed in yet or does not have access.
1 vote -
Don't require Gainsight for Contributor Console Insights/Health report If you are passing data, you should be able to use contributor console reporting without using Gainsight.
1 vote -
Map ADO Projects at the Forum Level (Ability to map multiple ADO projects in one instance) Currently have multiple projects in ADO and would like to be able to map/link them to specific forums in UserVoice. For ease of use Schlumberger has multiple products across one instance on the forum level. They would like to be able to map these to the appropriate ADO project.
1 vote -
Ability to set alerts when ideas sit for a certain amount of time Would be interested in seeing alerts that can be set up within the system when (for instance) an idea has been under a certain public or internal status for a certain amount of time. For instance, if an idea was set to “Gathering Feedback” for a month and we wanted to get a notification to help move that along into the next phase and public status.
1 vote -
Allow mapping of the built in "LTV" field by Salesforce Connector The default salesforce connector maps the UserVoice "revenue" field to a Salesforce equivalent that represents monthly or annual revenue. There is a default "LTV", which can't be mapped with the connector.
Being able to map lifetime value field as well as the Revenue field would give us insights into the dollar value of the ideas supported by longstanding customers.
1 vote -
Filter ideas in the idea grid by custom segments The ability to filter ideas based on custom segments created in UserVoice (i.e. viewing ideas submitted by a user in a specific country). Labels won't work since they need to be applied manually.
5 votes -
Include relevant details from a location when a user reports a map issue! Include relevant details from a location when a user reports a map issue! -- Always someone asks us back what the street name was, the cross street info, and other information that we no longer have access to because it has been DAYS ago and we've moved on along down the road.
IF Waze included the details &/or allowed us to "see" what we reported - even a screenshot, we might be able to provide the information you ask. However, each time I am asked that - it is like - do we have photographic memory and /or esp? Because…
1 vote
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