General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1229 results found
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Ability to push a custom email from the contributor console and sidebar when capturing an idea or piece of feedback. When capturing feedback on behalf of a prospect or user, I'd like to have the ability for the option to have control of an email notification on save. This way when I capture the feedback I can immediately message the prospect or user that their feedback has been captured and have additional context/control over the communication.
6 votes -
Hubspot Integration to track ideas and idea activity in Hubspot Ability to get ideas logged on the account or contact record in hubspot so that reps can have a single source of truth on their accounts and users.
4 votes -
ConnectWise Integration or Trait Sync Pass user and account traits
2 votes -
1 vote
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FRs by Account in Table Format and/or Export I'd like to easily review all Feature Requests that match a customer or keyword (eg.. company name) in a simple and easy to review table; as opposed to the blog view we can see in the activity dashboard search results today. I'd also like the ability to easily export that table of data into a CSV/XLS
2 votes -
2 votes
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Filter NPS export When you export NPS, it includes all of the data and doesn't respect filters for looking at just detractors, just passives, etc.
It would be nice to have the export respect the filters available in the report.
1 vote -
Support for Google Analytics 4 (GA4) Please add further Google Analytics support so that we can use GA4 alongside Universal Analytics: https://support.google.com/analytics/answer/9744165?hl=en
13 votes -
Widget for Desktop Application We would like to be able to embed the widget in our desktop application, if the widget was ".net" we would be able to leverage this feature.
4 votes -
Idea Created When Selecting File If you click on "Select File" but do not upload any file, the idea gets created but there is no page refresh or confirmation of idea.
1 vote -
Mouse Should Indicate Drop Down Menus on Forum On the web portal, when the mouse is over a dropdown, the curser should change to a hand-pointer to let the user know that its clickable.
1 vote -
"Hide/Show Closed Ideas" should Appear Clickable When an end user is looking at the "My Feedback" section of the web portal, the text "hide/show closed ideas" should appear clickable.
1 vote -
Basic Editor Functions for Idea Description Description Box should have at least the basic editor functions to number the items in it or make some items bold, underline, etc
1 vote -
Improvements to "Jump to Another Forum" Section The counter under "Jump to another forum" does not get updated once the idea is created.
When I am inside the "Collaboration" forum, I see the forum "Collaboration" under "Jump to another forum". I should only see the forums other than the forum I am currently on.
1 vote -
Submit a New Idea From the "Idea Details" Page We would like our users to be able to submit a new idea, from the "Idea Details" page. If the exisiting idea doesn't cover what they need, they should be able to create a new idea.
1 vote -
Post Comment Confirmation Post adding a comment, there should be a confirmation that a comments has been added and the user should be scrolled down to view the added comment.
1 vote -
Web Forum Maintains Place on the Page when Toggling Hot/New/Top When on the Web Portal, we would like to maintain our place on the page when toggling Hot/New/Top - currently the user is scrolled to the top of the page and has to scroll down again
1 vote -
Users Shouldn't Be Able To Unvote Their Own Idea We do not want users to be able to unvote ideas that they themselves have created.
1 vote -
Conditions for events sent to Slack For example, if a user/account has a certain trait value, send to a specific Slack channel.
1 vote -
Show accounts for NPS score Slack notification Show the account(s) a user belongs to in the Slack notification for a new NPS rating
0 votes
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