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General Feedback

How should we improve our feedback and product management tools?
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1261 results found

  1. Deleted Feedback In UserVoice is not Deleted in Salesforce

    For feedback captured in the Feedback and Opportunity Integration, delete the feedback record in Salesforce when you delete feedback in UserVoice.

    1 vote

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  2. SugarCRM integration

    We would like to see an integration or sync service with SugarCRM to be able to automatically/seamlessly pull user and account data into the UserVoice platform.

    2 votes

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  3. Tag existing feedback requests

    It'd be cool to be able to tag exisiting feedback requests in a similar fashion to how you can tag issues/pull requests in github using the @ symbol. This could provide a popup with a preview of the suggestion and a link to go view the suggestion page.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  4. Export Report with Contributor and Department

    I would like the ability to export a report of ideas submitted by contributor name and the department that they are associated with.

    2 votes

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  5. Respect filters in Salesforce section of the grid

    The analysis report is counting opportunities that are associated with deleted ideas. These should not be reflected in the count when 'deleted' is not selected.

    Looks like no filters are respected leading to an inconsistent experience for the aggregated numbers you see at the top of the Ideas Grid.

    1 vote

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  6. 2 votes

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  7. 1 vote

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  8. Integration with Tatango

    Customer Success teams that use Tatango have their customer context available within the UserVoice Contributor Console.

    1 vote

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  9. Contributor Portal to have Internal status displayed in Activity Feed

    I would like to have the Internal Status displayed for my contributors, following and upvoted ideas when using the Contributor Portal. Only Public status is shown on the activity feed at this point but I want to be able to view the internal status as well.

    3 votes

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  10. Improved Markdown

    Markdown looks different in the Web Portal vs. the Admin Console. It's also difficult to submit idea descriptions with code blocks as there's no markdown help, or syntax guide.

    The experience should be uniform across experiences and easier to submit.

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  11. Filter ideas by linked work items

    Filter ideas in the grid by whether they have a linked work item (Jira, VSTS/Azure devops).

    2 votes

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  12. Show linked work items to contributors

    When linking feedback, show the contributor if the idea has linked work items (Jira, Azure Devops/VSTS_.

    3 votes

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  13. Idea Insights (by status) scrolling behavior design improvements

    It currently has multiple scrollbars that are activated depending on where your cursor is, but is a bit hard to navigate and use effectively.

    1 vote

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  14. Solicit NPS scores based on completion status

    Solicit NPS scores when ideas are completed from users that are subscribed to the idea

    1 vote

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    0 comments  ·  NPS  ·  Admin →
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  15. Filter Account Explorer by forum

    I have some Private Forums that we aren't using but I can’t filter these out from the Account Explorer results.

    1 vote

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  16. UserVoice Salesforce Lightning Component

    I’m not expecting anything much different from what is being captured from the Salesforce Opportunity record. It would be the same fields to capture the contact’s email, feedback, vote/idea and any need for escalation. It would be just the information being asked by the Sidebar but made into a Lightning component so that it is integrated right into Salesforce. I have been in several calls with Customer Success members last week and it was definitely a struggle trying to help them install the Chrome bookmark and guide them to use this outside of Salesforce.

    2 votes

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  17. Extend Magic Link expiration time

    Currently, Magic link authentication expires after 10 minutes.

    1 vote

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  18. Navigate Between Admin/Contributor Console and Web Portal Easily

    You can navigate from Admin to Web, Cont. to Web, and Web to Admin, but you can't navigate from Cont. to Admin, or Web to Contributor easily.

    Add functionality to make this navigation between experiences easier.

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  19. Private forum logon page styling

    The styling for the logon page for private forums is very poor and not very user friendly.

    Enable us to configure the HTML of this page so we can design a better experience for our users.

    2 votes

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    0 comments  ·  Web Portal  ·  Admin →
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  20. Remember the date range in the NPS report

    Currently, it always resets to a specific date.

    2 votes

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    0 comments  ·  NPS  ·  Admin →
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