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General Feedback

How should we improve our feedback and product management tools?
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1256 results found

  1. Be able to sort by labels

    Right now, you can sort by columns like status updates, or votes, but you can't sort by the Label column. Admins want to be able to sort by labels as well.

    2 votes

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  2. Be able to sort by account on the user's page

    When viewing a list of users, you can't sort by account. Would like a way to sort by account, as this can be a quick way to quickly see which customers aren't connected to an account yet.

    2 votes

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  3. Surface when a user was last autoprompted and when their next autoprompt will be

    This can go on the user's sheet. It will indicate the last date/time they were autoprompted, and when they will be eligible for the next autoprompt.

    2 votes

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  4. Track User's last forum Interaction

    Provide the ability to track User's last Interaction with a forum (Suggestions, comments, votes), separate from last login

    2 votes

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    Deferred  ·  Jared Shaffer responded

    Hello, thanks for your feedback. When viewing a user in the admin console, you can view their supported ideas and sort the Last Supported column to view the ideas they most recently voted on. Their detail page also features a chronological view of their activity. Each idea they voted/commented on displays the Forum and Category as well.

  5. Provide currency custom fields that display '$' or the appropriate currency symbol

    It is helpful for a custom field value that is a money related to display a $ or the appropriate currency to help at first glance.

    But the only way to include a $ would be to create the custom field as a string, which doesn't allow sorting like our current number custom field.

    2 votes

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  6. Create Segment for user or account fields that are blank/empty

    Add the ability to create a segment from users that do, or do not have data in a specified field, for example, if "Account Name" is empty.

    2 votes

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  7. Reset Data on UserVoice Account

    Include a button to completely clear an account of all end-users, Suggestions, Features, NPS data and user activity.

    2 votes

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  8. Snowflake Integration

    As an admin I would like to export data to Snowflake in order to make dashboards in Looker for top issues.

    2 votes

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  9. Submission Confirmation For Contributors

    As a contributor, I would like to receive confirmation that an idea I've submitted via sidebar has been created and is live in the forum.

    2 votes

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  10. Have search respect localization

    Improve the search functionality of UserVoice!

    Currently UserVoice search does not understand that color and colour is the same word.

    There must be many, many examples of this.

    2 votes

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  11. Pull a list of all SF opportunities linked to a specific idea

    It's incredibly important that we be able to pull a report/list of all of the prospects/opportunities that we have linked to a specific UserVoice idea through the Salesforce Opportunity Integration to provide our sales team with a list of prospects to reach out to regarding specific ideas. Just being able to see the numer values in the Suggestions List View is not enough.

    2 votes

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    Hey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.

    https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview

  12. Add NPS column to the Accounts tab on the Users & Accounts page

    I would like to have an NPS column on the Accounts tab so that I can easily see the NPS score for each account and sort by NPS score to find unhappy accounts.

    2 votes

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  13. 2 votes

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  14. 2 votes

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  15. Allow bulk updates of texts in title and description for ideas for multiple forums

    I would like to be able replace a word or phrase in the title and description fields for ideas within multiple forums. There is no way currently to accomplish this other than manually editing each ideas to change a wording. This can be very painful when you have hundreds of ideas that needs to be changed.

    2 votes

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  16. Ability to add HTML tags to the widget

    The main purpose of this is to:

    • Make a sentence begin on a new line using the <br> tag
    • Insert a link to the description field so that users can go to a support page using the <a> tag
    2 votes

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  17. 2 votes

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  18. Please move the ''Mark as Spam'' much lower than the ''Merge'' button from Options

    It's too easy to accidentally click on it, and then we have to go to Spam to unmark them.

    2 votes

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  19. Sort forums consistently in admin console, web portal, and settings

    In the suggestion setting of the admin console, forums are ordered by the number of suggestions in each forum with public forums grouped at the top of the list. On the web portal and in the admin console settings, forums are shown in alphabetical order. It would be helpful to have this order be consistent in all 3 places, or let admins choose their own order.

    2 votes

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  20. Detailed errors when import fails

    It would be nice to have better information on a failed import. For example, if I load 1000s of suggestions and get an error for each line stating that there are special characters, it would be much easier if I was given a list of what those characters were to make them easier to find.

    2 votes

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