General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1293 results found
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2 votes
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SugarCRM integration We would like to see an integration or sync service with SugarCRM to be able to automatically/seamlessly pull user and account data into the UserVoice platform.
2 votes -
2 votes
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Filter ideas by linked work items Filter ideas in the grid by whether they have a linked work item (Jira, VSTS/Azure devops).
2 votes -
UserVoice Salesforce Lightning Component I’m not expecting anything much different from what is being captured from the Salesforce Opportunity record. It would be the same fields to capture the contact’s email, feedback, vote/idea and any need for escalation. It would be just the information being asked by the Sidebar but made into a Lightning component so that it is integrated right into Salesforce. I have been in several calls with Customer Success members last week and it was definitely a struggle trying to help them install the Chrome bookmark and guide them to use this outside of Salesforce.
2 votes -
Private forum logon page styling The styling for the logon page for private forums is very poor and not very user friendly.
Enable us to configure the HTML of this page so we can design a better experience for our users.
2 votes -
Remember the date range in the NPS report Currently, it always resets to a specific date.
2 votes -
Provide better guidance for using the idea search and create form (web portal) It's unclear that the idea form is an idea submission form and for searching. This could be made clearer by providing better guidance, or splitting the form into two.
2 votes -
2 votes
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Add a ‘User interface’ or ‘General feedback’ Category as the categories provided are too restrictive I am posting this and other recent feedback ideas in ‘Roadmap’ not because they belong there, but because there is nowhere appropriate to put them!
2 votes -
Include user sentiment in the activity report It would be nice to be able to see a snapshot of a custom timeframe for user sentiment around status updates that were made across the whole site, versus a specific forum/idea - including the thumbs up/down, any subsequent votes/comments made after the status, the percentage of emails opened/clicked/responded.
This could give us a more holistic look into how users approach our overall brand/product on top of the more granular look we get per each post.
Example, living in the Status Updates section of the Activity Report:
During x timeframe -
70 Statuses Updated
994 Users Emailed
29% opened, 14%…2 votes -
Export Sidebar Team Data As an admin, I'd like to export the data compiled amongst the sidebar teams to monitor internal adoption.
2 votes -
Customize Gainsight Messages We would like an option to customize UserVoice generated messages in Gainsight
2 votes -
Gainsight Column in Admin Console As an admin, I'd like the health score from Gainsight displayed in the ideas grid.
2 votes -
2 votes
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ConnectWise Integration or Trait Sync Pass user and account traits
2 votes -
2 votes
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Show potential duplicates when creating new feedback When a user is creating feedback, they aren't prompted that their feedback may already exist like Stack Exchange or Feeback Hub do. This results in more duplicates and less attention to real problems.
2 votes -
Sync information between UserVoice to Salesforce For example, if an email address changes, allow it to be updated in both Salesforce and UserVoice with a 2 way sync
2 votes -
Customize the admin sign-in page Allow the customization of the allowed authentication methods and/or appearance of the admin sign-in pages
2 votes
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