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General Feedback

How should we improve our feedback and product management tools?
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1270 results found

  1. Remember the date range in the NPS report

    Currently, it always resets to a specific date.

    2 votes

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    0 comments  ·  NPS  ·  Admin →
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  2. Provide better guidance for using the idea search and create form (web portal)

    It's unclear that the idea form is an idea submission form and for searching. This could be made clearer by providing better guidance, or splitting the form into two.

    2 votes

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    0 comments  ·  Web Portal  ·  Admin →
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  3. 2 votes

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    1 comment  ·  Integrations  ·  Admin →
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  4. Add a ‘User interface’ or ‘General feedback’ Category as the categories provided are too restrictive

    I am posting this and other recent feedback ideas in ‘Roadmap’ not because they belong there, but because there is nowhere appropriate to put them!

    2 votes

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    0 comments  ·  Roadmap  ·  Admin →
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  5. Include user sentiment in the activity report

    It would be nice to be able to see a snapshot of a custom timeframe for user sentiment around status updates that were made across the whole site, versus a specific forum/idea - including the thumbs up/down, any subsequent votes/comments made after the status, the percentage of emails opened/clicked/responded.

    This could give us a more holistic look into how users approach our overall brand/product on top of the more granular look we get per each post.

    Example, living in the Status Updates section of the Activity Report:

    During x timeframe -
    70 Statuses Updated
    994 Users Emailed
    29% opened, 14%…

    2 votes

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  6. Export Sidebar Team Data

    As an admin, I'd like to export the data compiled amongst the sidebar teams to monitor internal adoption.

    2 votes

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  7. Customize Gainsight Messages

    We would like an option to customize UserVoice generated messages in Gainsight

    2 votes

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  8. Gainsight Column in Admin Console

    As an admin, I'd like the health score from Gainsight displayed in the ideas grid.

    2 votes

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  9. 2 votes

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  10. Add a "Watch" button

    By clicking on the "Watch" button for a suggestion, a user would be notified on changes related to this suggestion, as if he had voted or commented on.
    I would be useful for a user who wants to follow up an idea but does not want to vote for it, an admin for example.

    2 votes

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    0 comments  ·  Web Portal  ·  Admin →
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  11. ConnectWise Integration or Trait Sync

    Pass user and account traits

    2 votes

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  12. FRs by Account in Table Format and/or Export

    I'd like to easily review all Feature Requests that match a customer or keyword (eg.. company name) in a simple and easy to review table; as opposed to the blog view we can see in the activity dashboard search results today. I'd also like the ability to easily export that table of data into a CSV/XLS

    2 votes

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  13. 2 votes

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  14. Show potential duplicates when creating new feedback

    When a user is creating feedback, they aren't prompted that their feedback may already exist like Stack Exchange or Feeback Hub do. This results in more duplicates and less attention to real problems.

    2 votes

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    0 comments  ·  Ideas  ·  Admin →
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  15. Sync information between UserVoice to Salesforce

    For example, if an email address changes, allow it to be updated in both Salesforce and UserVoice with a 2 way sync

    2 votes

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  16. Customize the admin sign-in page

    Allow the customization of the allowed authentication methods and/or appearance of the admin sign-in pages

    2 votes

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  17. Enhanced Attachment Restrictions for Idea Submissions

    Attachment restriction options to include:
    1. MIME Type
    2. File Type (JPG / PNG Only)

    2 votes

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  18. 2 votes

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  19. link to a roadmap item (deep link)

    deep link to roadmap items: we need to be able to "share" a particular roadmap item with people, we must have a deep URL link!!

    2 votes

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    0 comments  ·  Roadmap  ·  Admin →
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  20. Allow Feature Custom Fields with multiple selections from Custom Lists

    Allow custom fields to be set up which are based on custom lists but where you can choose multiple options. For example currently a custom list could be sem1, sem2, full year as you can only select one value. With this feature, you only need sem1 and sem2 as you could select both sem1 and sem2 to indicate a full year. This functionality already exists in contacts where you can assign multiple groups.

    2 votes

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    0 comments  ·  Roadmap  ·  Admin →
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