General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1256 results found
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Request to Become a Contributor I’m in a situation where we have sales units places globally and I do not know the names of all these people and therefor I cannot invite them from the admin console. Not all of them at least. I can identify a part of our sales and support people and invite them. But I’m wondering if it would be possible for the rest to request to be a contributor?
2 votes -
Triage Automation Request The triage process is manual and takes a lot of time if you have a large volume of feedback. Therefore, we need some type of automated workflow and or triggers to help us expedite this process.
2 votes -
Ability to change the Statuses for ideas Give users ability to change the status on the ideas. Sometimes users don't post ideas but issues and those need to be flagged separately than ideas and we need another status for those.
2 votes -
2 votes
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CNAME transition When transitioning from one custom cname to another custom cname, create a more seamless transition with SSL certs so there won't be any downtime for the website.
2 votes -
Send email from the tool to all users/certain users Sometimes sending a communication to all the users or a certain group is needed.
It would be nice to be able to have this feature available.2 votes -
Allow Contributors to set their Job Title Allow Contributors to set their Job Title like Admin's can so that the title shows on the web portal when they make a comment, leave feedback, or create an idea.
2 votes -
React Native Support for In-app Widget Having support for React Native for our app product would help us drive customer adoption and increased volumes of feedback, which is a key outcome for us with UserVoice. Since 50% of apps are built on React Native, I think this would be an impactful feature to build.
2 votes -
2 votes
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2 votes
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Filter ideas by linked work items Filter ideas in the grid by whether they have a linked work item (Jira, VSTS/Azure devops).
2 votes -
UserVoice Salesforce Lightning Component I’m not expecting anything much different from what is being captured from the Salesforce Opportunity record. It would be the same fields to capture the contact’s email, feedback, vote/idea and any need for escalation. It would be just the information being asked by the Sidebar but made into a Lightning component so that it is integrated right into Salesforce. I have been in several calls with Customer Success members last week and it was definitely a struggle trying to help them install the Chrome bookmark and guide them to use this outside of Salesforce.
2 votes -
Copy Idea Link Button in Admin Console Please add a "copy idea link" button to the Admin Console, just like the smartlink you have in the Contributor Console and Sidebar.
2 votes -
Private forum logon page styling The styling for the logon page for private forums is very poor and not very user friendly.
Enable us to configure the HTML of this page so we can design a better experience for our users.
2 votes -
Remember the date range in the NPS report Currently, it always resets to a specific date.
2 votes -
2 votes
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Add a ‘User interface’ or ‘General feedback’ Category as the categories provided are too restrictive I am posting this and other recent feedback ideas in ‘Roadmap’ not because they belong there, but because there is nowhere appropriate to put them!
2 votes -
Include user sentiment in the activity report It would be nice to be able to see a snapshot of a custom timeframe for user sentiment around status updates that were made across the whole site, versus a specific forum/idea - including the thumbs up/down, any subsequent votes/comments made after the status, the percentage of emails opened/clicked/responded.
This could give us a more holistic look into how users approach our overall brand/product on top of the more granular look we get per each post.
Example, living in the Status Updates section of the Activity Report:
During x timeframe -
70 Statuses Updated
994 Users Emailed
29% opened, 14%…2 votes -
Export Sidebar Team Data As an admin, I'd like to export the data compiled amongst the sidebar teams to monitor internal adoption.
2 votes -
Customize Gainsight Messages We would like an option to customize UserVoice generated messages in Gainsight
2 votes
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