General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1256 results found
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Feedback should be visible to me even if it is not approved by the moderator [en][Bing Translate]
Feedback should be visible to me even if it is not approved by the moderatorMake sure the feedbacks remain visible to me when a moderator doesn't approve it, so it should be.
[pt-br]
Feedbacks devem ficar visíveis para mim mesmo se não forem aprovados pelo moderadorVerifiquem se os feedbacks permanecem visíveis para mim quando um moderador não os aprova, pois assim deve ser.
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1 vote
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Ability to search alpha-numeric ticket numbers without needing quotes When using UserVoice to serve up problem tickets and the current status of each, users need the ability to search for a problem ticket by the ticket number (e.g. PRB010101). Currently, the search functionality breaks apart the search term into "PRB" (returning ALL ideas/problems) and "010101" (which doesn't matter since the "PRB" already returned all items). This is not a user friendly experience and then requires additional search instructions be placed on the forum page(s). While putting quotes around the full ticket number will return the one unique item, this again requires additional instruction and makes the experience less seamless/smooth.
1 vote -
Post Public Comments and Reply to Users on Ideas from Slack integration UserVoice admins want the ability to post public comments and reply to users directly from slack. That is, when an idea is streamed into a slack channel because of some event, make one of the actions that can be taken on that idea from slack be "post public comment" and/or "reply to user".
1 vote -
Default Forum based on Brand in Zendesk sidebar app We have different Uservoice forums for each of our brands. When agents capture feedback from the Zendesk sidebar app, they manually select the forum corresponding to the brand on that ticket. It would be awesome if we could have the Uservoice forum already selected for that brand to save agents a step.
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1 vote
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End User Stats As an admin or contributor, I'd like to get a weekly email with a summary of this week's ideas to help me drive adoption of the web portal externally, rewarding power users for their engagement. For example, total requests per user and account in a given time period.
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1 vote
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Do not combine unrelated email threads based on subject line Stop combining unrelated, independent email threads when different senders happen to choose the same subject. It is cumbersome to deal with the artificial problems introduced when separate email chains with no shared history are automatically merged.
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1 vote
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Default Comment Notifications (for existing users) Allow admins to retroactively enable comment notifications for existing users
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Per-channel Slack integration settings Be able to toggle UserVoice features of the Slack integration (like creating new ideas, searching for existing ideas, etc.) on a channel-by-channel basis.
1 vote -
Disable comment moderation once idea has been approved With moderation enabled, ideas and comments need to be approved.
When a new idea is created and approved, each comment needs to be approved separately.
This request is to not require comments to be approved once the idea has been approved.
1 vote -
We are looking for a direct link to the “Feature request / Bug report” section We are looking for a direct link to the “Feature request / Bug report” section when we open the following web page from Acrobat Reader app : https://acrobat.uservoice.com/forums/595576-acrobat-reader-for-android
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Filter ideas by Creator Account Currently, an Account page shows all ideas that Account members have voted for; provide a checkbox or other filter to limit this to ideas that Account members have created
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Have a column view for Ideas like there is in the Roadmap For Ideas, there only seems to currently be the list view option for this, which is fairly detailed and great, but I'd love to see an option like in the Roadmaps tool where you can have a column view. I'd like to be able to create columns for the individual statuses we have to track multiple products/features. I created an example in the Roadmaps tool and may end up trying to utilize that in some way, but having actual Ideas to drag and drop into different statuses and to be able to track what needs to be actioned on in…
1 vote -
Add "Moved Idea" event as an event type to stream into a Slack Channel. Can you guys add an event to the effect, “moved into category”?
We get requests from multiple channels and they end up in different forums and categories. We (mostly I) then review ideas and move them to their correct destination. But these moves won’t show up in Slack channel for the destination forum/channel. Be great if moving an idea into a category would trigger an event so the idea shows up in its corresponding Slack channel.
1 vote -
Ability for admin to create a Zendesk ticket in UserVoice The Zendesk integration allows the Zendesk users to capture feedback on behalf of an end user from within Zendesk. Would like the ability for the integration to also allow a UserVoice admin to create a Zendesk ticket from an idea.
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1 vote
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Formatting for Feedback Provide a WYSIWYG editor or rich-text formatting (including hyperlinks) for feedback gathered via the contributor sidebar.
1 vote
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