General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1240 results found
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Add "Moved Idea" event as an event type to stream into a Slack Channel. Can you guys add an event to the effect, “moved into category”?
We get requests from multiple channels and they end up in different forums and categories. We (mostly I) then review ideas and move them to their correct destination. But these moves won’t show up in Slack channel for the destination forum/channel. Be great if moving an idea into a category would trigger an event so the idea shows up in its corresponding Slack channel.
1 vote -
Ability for admin to create a Zendesk ticket in UserVoice The Zendesk integration allows the Zendesk users to capture feedback on behalf of an end user from within Zendesk. Would like the ability for the integration to also allow a UserVoice admin to create a Zendesk ticket from an idea.
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1 vote
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Formatting for Feedback Provide a WYSIWYG editor or rich-text formatting (including hyperlinks) for feedback gathered via the contributor sidebar.
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Change Salesforce numbers in grid to reflect filters We change "Reach" numbers and others according to filters, but not those as a result of our Salesforce integration (opportunities, revenue, etc.)
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Display all activity since last log in for end-user. End-User: Upon logging in Display all Ideas, Comments, & Activity since last log in.
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1 vote
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Mapping Documentation for feedback from other systems like GetSat, ProductBoard, and Aha! Importing from other applications is pretty standard for UserVoice but it would be helpful if we could have a visual or some sort of documentation that explains how feedback is mapped from different systems.
1 voteWe have the following support article to help guide you through importing data into UserVoice via a CSV. If you still have questions, you can submit a request on this page as well.
https://help.uservoice.com/hc/en-us/articles/360035418293 -
Please provide a Jira integration with no write permissions to Jira. Due to security concerns, it would be extremely helpful to have a way to integrate where admins cannot create tickets. Without that option we are unable to utilize this integration.
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Shorten/Simplify URL links As an admin, I'd like the option to create shortcut URLs
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Add support for encrypted SAML assertions The SAML metadata provided by UserVoice does not include a public key. So, SAML assertions sent by an IdP are not encrypted (though they may be signed).
Although SAML assertions are delivered to UserVoice over TLS, having them be encrypted prevents the browser (and anything bad running on the browser) from reading the assertion. Also, using encrypted assertions can help to block other problems; for example, see https://shibboleth.net/community/advisories/secadv_20180227.txt for an instance of a security bug that mainly affected unencrypted assertions.
My request is for UserVoice to generate a key pair for its SP, and include that in the SAML metadata,…
1 vote -
Suggestion link in merge dialogue should open in the Admin Console When clicking a Suggestion link, in the Suggestion merge dialogue, the link takes you out to the web portal.
As I'm in the Admin Console, this interrupts my workflow. I would expect the Suggestion to open in the Admin Console also as this is where I'm working.
1 voteThis issue has been resolved.
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Post Idea Italian Translation is very poor The Italian translation of this (Post Idea) widget is very poor. This will negatively effect use by our customers.
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Integration with Sprout Would like to be able to integrate with Sprout's listening tools, specifically to make a word cloud from feedback key words.
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Be able to use Service Hooks with a specific category Be able to choose a specific category when using Service Hooks to push data.
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Edit the names of standard fields Please enable standard field names to be edited so they're more in line with our use case. We want to keep the magical properties they have, but name them something more in line with what we see in our own CRM.
1 vote -
Column for Authentication type in Users Export Provide a column in the Users export specifying which Authentication method (Facebook, Google, SSO, UserVoice - email only, UserVoice - with password) is used
1 vote -
Show 'no feedback has been captured on this opportunity' message Salesforce Lightning Feedback & Opportunity Integration: When there's no feedback on an Opportunity, it would be great if it showed a message that states that 'no feedback has been captured on this opportunity', along with the 'Capture Feedback' button.
1 vote -
Responsive Roadmap Statuses As a user, I want the status columns to be responsive, which typically means I want it to be the full width of the page at all times, responsively changing to fit the width of the page.
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An option to set permissions for anyone with roadmap URL The page you’re directed to when browsing the URL to your internal roadmap is a read only page. Only admins from inside the admin console of the UserVoice UI have permission to alter the cards or buckets on the roadmap. We would like an ability to allow users to take actions on this page.
1 vote
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