General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1290 results found
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The Ability of Voting Down on an Idea We would like to have the ability to "vote down" against a suggestion. This functionality will help us understanding if the number of people that doesn't want that particular feature is bigger or smaller than the number of people that want a particular feature.
1 voteDownvoting is a feature that has been requested over the history of UserVoice. We believe that upvoting keeps the public conversation positive. Furthermore, voting is only one important metric in assessing the end user’s value of an idea.
We have found that strong, positive signal on a UserVoice idea will be one trigger that a product team will use to investigate the Idea further. Downvotes should not dissuade a product team from taking action if it is the correct strategic move for a product.
I know that this answer won’t satisfy everyone, but we have thought about it extensively, debated it internally at length over the years, and have arrived at this conclusion.
We thank you as always for sharing your ideas with us!
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Update the total amount of subscribers who will recieve a notification of a status update when you change subscription status On a suggestion with supporting users, if you click to update the status we will show a number X, "Email X subscribers".
If you click into a user's request (who is not subscribed) and click the checkbox to make them a subscriber/receive notifications, the number X will not change as expected.
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Sort by Plan field (column) in UserVoice Right now, you can't sort by the "plan" field in UserVoice. Admins would like to be able to sort by the plan field on the users and accounts page.
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Sort by User Type on User's Page There's a user field in UV, User Type, but you can't sort by this field. It would be ideal if you could sort by User Type like you can with other fields like "Last Active Date."
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Don't dismiss the NPS widget if I reload the page or navigate away When the NPS widget appears, if I reload the page or navigate away, I won't see it for another 60 days. Make it remain on the page unless the user provides a score or dismisses it manually (with the close button).
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1 vote
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Customize the amount of time the "Thank you" message in the NPS widget lasts There is a "Thank you" screen that appears in the widget after you have sent a satisfaction rating.
It would be good to be able to make this screen last longer, so users don't think anything is wrong.
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Give the option to remove attachments when merging We have had to do a lot of merging of our top ideas and so those ideas are getting overloaded with attachments that are very similar images.
While we can manually edit ideas to remove attachments, it would be nice if we could pick and choose which attachments were retained when we perform the merge.
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1 vote
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1 vote
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Show matching ideas in the post idea widget before prompting users to create an idea when a user enters an idea through the widget the first thing they need to do is enter the body of the idea. then they are presented with results which might relate to what they entered. then they enter the title of the idea.
this is backwards.
the first thing they should need to enter is the title, then results are shown based on the title, and if they don't find anything then they elaborate on the idea with the body.
we're getting feedback that people are spending time entering a detailed idea only to find that someone else had…
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New Release Report/ Beta Target List Identify accounts for CSMS which might want to be individually notified of a new release or to product which accounts might be interested in a beta.
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1 vote
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Referrer URL for votes Please capture the referrer URL of a vote. I see you capture them for Suggestions.
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When selecting labels, auto select the upper tiers if a lower tier is selected When selecting labels, auto select the upper tiers if a lower tier is selected.
IE
CategorySub-Category
If I choose the Sub-Category label, then the Category level should autoselect. This way no matter if I filter by Category or Sub-Category labels, I will find what I am looking for.
1 vote
Claire Talbott
responded
Thank you for sharing this idea and great feedback on labels! We are looking forward to getting additional feedback on this as well.
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Make ability to export user data a permission For GDPR concerns, we'd like to be able to limit which of our admin users can export User Data to a csv. It's a great feature - but represents a compliance concern for our moderators who don't need access to this data.
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Allow admins to choose date format for web portal Admins should be able to choose which date format will be used on their web portal.
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1 vote
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Sort Suggestions by Description Sort suggestions by descriptions. Only my team manages descriptions but all of our employees can submit suggestions. I need to make sure every suggestion has a description or details and right now I have to scroll through a long list to find the ones that don't have a description. Allow me to sort by description so that these are easier to find.
1 vote
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