General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1266 results found
-
Account Based Access to Ideas & Feedback A consumable and actionable view of ideas that are managed by specific contributors (ie. Account Managers, Customer Success)
4 votes -
3 votes
-
Allow Label creation/editing to be separate permission so that it can be assigned to admins without giving them Settings privileges We have a lot of admins (in 100s) and need to give them the ability to create/edit/assign/unassign labels. But we can't today as that would give them Settings access as well. We need to de-couple this functionality access as we wouldn't want 100s of admins to have access to editing configuration settings
3 votes -
@mention a Team in a comment to notify the team of the new comment It would be useful to @mention a Team, as setup in the Teams area. Then I can notify an entire team instead of having to @mention each individual Admin.
2 votes -
Apply Default Status through import API endpoint when status is null In a case when you import an idea without a status specified using the API import endpoint, when both status_name and links.status are null. I'd like the behavior to apply the default status
2 votes -
3 votes
-
Show if Idea is Linked to Roadmap Feature from List View Ability to see if an idea has been added to a roadmap feature from the idea list
2 votes -
UI Notifications for Feedback left on a Feature in the Roadmap When someone leaves Feedback against a Feature in the Roadmap, you don’t receive any kind of notification other than email, and it doesn’t appear in the Activity Feed.
2 votes -
2 votes
-
2 votes
-
Individual customer feedback portal Allows a customer to submit their own ideas and get statuses back on those, but they're not able to see other ideas.
3 votes -
2 votes
-
Account & Users Traits in Advanced Filters Allow the use of all Account and User Traits in Advanced Filtering. Currently only Account Name is available.
5 votes -
Urgency Score Summary or Tool Tip Provide a text summary on suggestions that is being rated with urgency, or offer a tool tip help users understand better what is being taken into account to create this scoring.
1 vote -
Require category when moving ideas to forums If "require category when creating an idea" is selected for the forum, require the category to be selected when moving ideas to another forum in the admin console.
1 vote -
User Permissions Configuration for Internal Status Be able to set user permissions on ideas (ie. none, vote and comment, comment only, vote only) based on the internal status configuration.
2 votes -
"Recent Customer Activity" (on exports) should respect the activity filter in place When filtering by a date range, "Recent Customer Activity" should respect that date range. I frequently run reports per quarter and would like to understand the most active ideas for that quarter. Currently "Recent Activity" only looks at the last 30 days
1 vote -
1 vote
-
Link Related Ideas For when ideas are similar, but not the same enough to be merged. You want to link related (small appetite) ideas that can be bunched together to potentially be resolved in a single pitch or update.
Great for helping with clean up purposes, or large idea grids.
6 votesWe're working on a variety of use cases for Linked Ideas. We'd welcome sharing any and all use cases for Linked Ideas in a reply to this update or in comments on the Idea.
Thank you!
-
Admins can "thumbs-up" a comment One of the areas we struggle with the most is keeping up and responding to comments. One way to show customers that we 'hear' them and are considering their user comments, would be to allow admins to thumbs-up a comment so that user knows "we saw it!" Alternatively of course we can do a private reply, but would speed things up for us as admins to thumbs up a handful of comments in the activity view (and even show other commentors that NIQ is still watching an idea closely!)
1 vote
- Don't see your idea?