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General Feedback

How should we improve our feedback and product management tools?
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1209 results found

  1. The data in the admin portal's user sidebar (inspector) doesn't match what the contributor sidebar shows for that user

    If I view a user profile in the sidebar, their activity summary data is different from the activity summary data that I see in the admin console user inspector. They should match or be clear that they are showing different data. For example, in admin inspector/profile the lightbulb icon shows the number of suggestions that the user created, but in the contributor sidebar the lightbulb shows number of suggestions the users has supported. Also, in the admin user inspector there is a heart showing the number of votes the user has used, which is similar to the number of suggestion…

    3 votes

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    Deferred  ·  Claire Talbott responded

    Hi everyone!

    We appreciate your thoughts on this! We’ve moved away from the Inspector Sidebar being a key part of the product as we’ve introduced more features on our Users and Account Pages.

    As a result, we won’t be implementing this idea.

    Have ideas for ways we can make our User and Account pages even more valuable? Please, tell us!

  2. Access private forums via link

    Instead of sending a separate url to each person for a private forum, send out a single url that allows anyone with that link to access the private forum.

    10 votes

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    0 comments  ·  Ideas  ·  Admin →
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  3. When setting a status, allow an editable subject field

    Want to be able to edit the subject of status updates, to more effectively communicate with our users.

    2 votes

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  4. Solicit feedback from users using in-app messages

    Ability to prompt users in-app for feedback/survey

    12 votes

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  5. Pass traits through the SSO token

    For cases where passing user and account traits via the JS SDK isn’t possible, it would be great to be able to pass traits via an SSO token.

    14 votes

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  6. Report on and drill into ideas created by channel/input source

    Report on and see which ideas are created from the site, widget, and apps.

    26 votes

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  7. Activity chart of a specific user’s engagement

    When viewing a user profile, I want to see a chart of their engagement, so I can see when they were reporting important issues.

    8 votes

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  8. Custom 404 and error pages

    Ability to customize 404 and other error pages to match branding of main site.

    10 votes

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    0 comments  ·  Web Portal  ·  Admin →
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  9. Integrate with Microsoft Power BI for shared dashboards

    Microsoft Power BI (https://powerbi.com/) allows teams to create powerful internal dashboards from many sources. An integration with UserVoice would allow teams to share UserVoice stats and analytics with other stakeholders and teams.

    23 votes

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  10. Be able to import NPS scores with a CSV

    You can use the API to import NPS scores, but not all teams want to do this. Ideally, there would be a way to import NPS scores and qualitative feedback from a CSV file, like you can with user and account traits.

    12 votes

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    0 comments  ·  NPS  ·  Admin →
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  11. With VSO, add the option to link ideas to Features and Epics as work items

    You can link to backlog items and bugs, but don't have the Work Item type Features and Epics.

    6 votes

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  12. Ability to customize Widget autoprompt settings

    Being able to adjust the time interval for autoprompts would be an improvement.

    82 votes

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    9 comments  ·  NPS  ·  Admin →
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  13. 4 votes

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    0 comments  ·  Web Portal  ·  Admin →
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  14. 2 votes

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  15. Create UserVoice ideas from VSO work items

    Right now, you can push an item in UV to VSO as a work item, and then there is a two way sync between them.

    However, sometimes an item starts out in VSO, and you want to then push it to UV so users can vote and comment on it. But here's no way to do that currently.

    6 votes

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  16. Be able to hide ideas from the web portal without deleting them or marking as spam

    This could be an option on a custom status, "Hide from web portal"

    4 votes

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    0 comments  ·  Web Portal  ·  Admin →
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  17. Do not require request text

    I only want to add the customer as a supporter and not be forced to type in text.

    2 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  18. Team Foundation Server (TFS)/Azure DevOps On-Prem Integration

    Add support for on-premise instances of TFS/Azure DevOps On-Prem, similar to UserVoice for Azure Dev Ops Cloud (https://help.uservoice.com/hc/en-us/articles/360034994894).

    133 votes

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  19. aha.io integration

    http://aha.io is roadmapping software for product managers, and an integration between feedback and the aha.io would be great.

    16 votes

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  20. Microsoft Dynamics CRM Integration

    This integration would actually be two separate components to keep your sales & support teams in beautiful harmony:

    Like our other CRM gadgets, it would give you a real-time view of what information is in Microsoft Dynamics CRM about any user you look at in UserVoice include any pending Microsoft Dynamics CRM Opportunities or Tasks. This means your support team won’t be needing to give them Microsoft Dynamics CRM access.

    The complementing service hook would help push information the other way. Syncing UserVoice support tickets to the correct Microsoft Dynamics CRM Cases record in real-time.

    97 votes

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