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General Feedback

How should we improve our feedback and product management tools?
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1266 results found

  1. 2 votes

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    In Discovery  ·  1 comment  ·  Ideas  ·  Admin →
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  2. Edit custom fields from Idea frame

    It would be great if we could access the custom fields straight from the idea frame.

    Currently, they're boxed together under 'Custom Fields' on the idea, and one has to click the edit button, then fill out the custom field from the window that pops up.

    Not a huge thing, but it would speed up my process a fair bit!

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  3. Include link to source page on feedback using UV Bookmarklet

    Display source links in new ideas from UV Bookmarklet

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  4. A notification on the Slack message when a UV idea has been logged.

    A notification on the Slack message when a UV idea has been logged. An automated slack reaction, or new message saying the idea has been captured in UV.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  5. Alphabetical Forums when logging from Slack.

    Alphabetical forums on the slack integration.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  6. 1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  7. Ability to view aggregated roadmaps in contributor console

    In the admin view, you can view ALL roadmaps at once. In the contributor console, there is no view all - you have to click to each roadmap separately which is very tedious

    1 vote

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    0 comments  ·  Roadmap  ·  Admin →
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  8. A two-way Salesforce Integration

    We would like for our customer facing teams that work primarily in Salesforce to be able to stay in Salesforce while having access to the relevant up to date information they need. A two-way Salesforce integration would help in this effort.

    4 votes

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  9. Be able to set SLAs for Ideas

    Add functionality to set SLAs for idea response times to keep PMs on top of newly created ideas and our customers happy as each one will receive a response from a PM in a timely manner.

    8 votes

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  10. Include Flagged Ideas in Export

    include a flagged ideas column in idea & voters export

    2 votes

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  11. Expand Reportable Activity Range

    In the Activity Report we are limited to only the last 365 days. We would find the ability to extend this to two years very beneficial. Much of our feedback comes in cycles, with certain quarters busier than others, so we would like to report on Year-over-Year data, comparing Q3 data with last Q3 data. We can only report on YTD data, which doesn't tell the full story.

    1 vote

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  12. Allow to assign tags to users

    Users are different, and we’d like to distinguish them more directly in UV with tags: mark some as 'a useful contributor', 'a specialist in a particular topic', 'probably a bot', 'a rude but insightful user'...

    1 vote

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  13. Add captured user email address back to contributor notifications

    On admin public status notification emails, show which users you captured the feedback from.

    1 vote

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  14. Allow more fields to be added to Zendesk, Salesforce, Gainsight

    Please make your third-party integrations (e.g., Salesforce, Zendesk, Gainsight) more configurable, allowing us to pull in other fields such as Importance, Category, etc. We get far too many ideas entered in as free text with little context, making it difficult to appropriately prioritize them. Allowing us to embed additional fields in the widgets on these other platforms will allow us to put in guardrails that help us triage our own ideas.

    1 vote

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    0 comments  ·  Feedback Widgets  ·  Admin →
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  15. Allow settings on the external roadmap sharing to disable the visibility of features by status

    Allow admins to select / deselect the visibility of features by status columns when using the external roadmap sharing link

    1 vote

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    0 comments  ·  Roadmap  ·  Admin →
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  16. Carry over Jira links on ideas when linking the ideas in the roadmap feature

    Carry over the Jira sync on ideas when linking ideas in the roadmap feature

    1 vote

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  17. Include 'GeoIP Country' in comment export from Activity Feed

    The current function for exporting comments through the 'Export Activity' button on the activity feed does not provide an option to edit the fields included in the export.

    This means you're unable to change the export to include other fields that may be relevant, namely 'GeoIP Country'

    Being able to include additional fields, similar to the data export on the Ideas list view, would be a bonus :)

    2 votes

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  18. Remove Advanced Filters when Merging

    Once a new advanced filter is applied, if I try to merge, there is no way to remove the advanced filter to find ideas. This is quite problematic for the use of advanced filters for us.

    Commonly, I apply an advanced filter for a specific account to see all of their new ideas. I want to be able to merge ideas from this, but when I try to do so, no ideas are found. It also took me a while to realize that this is due to the advanced filter -- there is nothing on the merge screen that would…

    3 votes

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  19. Ability to select FORUM (no category) from Slack Integration to UserVoice

    Currently, when leveraging the Slack integration, you have the option to push to an existing Idea, or link no idea at all.

    The ideas then go into a universal bucket on the UserVoice side (screenshot).

    When leveraging the APIs we can send feedback from tools into a specific forum with 'no category' attached. (screenshot 2)

    We would like the ability to push ideas to a specific forum, with no category, without having to link to an existing idea

    4 votes

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    1 comment  ·  Integrations  ·  Admin →
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  20. Reduce the frequency of Salesforce Connector sync

    The Salesforce Connector frequently syncs all of our records as we update them from our DB. This updates the last modified date and causes the Connector to update those records in UV. This happens even if the fields UV syncs were not updated.

    I propose:
    1. To check the last modified of only the fields configured in the sync and update if they change.
    2. Add a setting to reduce the frequency of the sync.

    We're incurring extra charges from Salesforce because of this.

    2 votes

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