General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
414 gevonden resultaten
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Advanced Filters: Labels dropdown should conform to the latest UX update in advanced filters, the labels dropdown displays as a single tiered list, and not in any logical order. very hard to determine what to select. we would like to see this dropdown as the tiered structure
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Advanced Filtering: Complex And/Or options I want more complex filtering options. For example, if I use advanced filters on labels and I want to return results 'Label A AND (Label B OR Label C)' there is no way to do this. I only have all of, any of, none of. Additonally, when using advanced filters, we are only able to add a single label filter option. So I could theoretically do this action if I was able to create multiple lines
-all of Label A
-any of Label B or Label C1 stem -
Approval Workflow for Features on the Roadmap Set up an automated notification and approval workflow for roadmap items.
When a feature is moved to a specific stage (eg. 'Final Spec Approval Required') trigger a screen pop-up alert with a link to the item and an option to approve or reject. Approvals to be tracked in-system to replace the current manual email process, which is inefficient and often overlooked.
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Bulk add idea to multiple idea lists When viewing an idea details, allow us to select multiple Idea lists to add the idea to vs adding them to idea lists one at a time
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bulk add jira The new idea lists make it super easy to manage monthly release lists. It would be very nice to also ba able to bulk add JIRA links to those ideas.
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Add unique verbiage to the account and revenue data in the impact report It would be helpful to have the unique verbiage specified in the impact reports regarding accounts and revenue so we can map those fields to the export values
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Update hover tooltip on the Idea list Summary view of voters to say "Unique Voters" Update hover tooltip on the Idea list Summary view of voters to say "Unique Voters"
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Filter suggested labels Similar to Merge Match, I need a way to easily audit the suggested labels (new AI feature). I should be able to filter to show only the suggested filters and not the ones that have been manually applied.
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Merge comment to Existing Idea I know we can convert a comment to a new idea, but it would be really great if I could also just merge it into an existing idea.
Right now, I have to create a new idea and then merge that idea into an existing one. Seems like an unnecessary and inefficient step.
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Alphabetize Segment Order From the list view, when adding segments, the order of the segments look to be in the order they were created. Is it possible to get these alphabetized? We have quite a few and it would make it easier to find them.
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Add sorting (maybe filtering?) to the idea lists and saved view dropdowns starting to created a lot of saved views and idea lists. would be great if we can at least sort those alphabetically in the dropdown
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Prompt to re-run Impact report If ideas are added or removed after a report is run, there should be more CTA to re-run the report to ensure we are using the most current data
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Change unsubscribe behavior to apply to specific Ideas Right now, when a user unsubscribes from idea notifications, the selection applies globally rather than to just the idea on which they clicked unsubscribe.
The system should be able to let users unsubscribe from just one idea, without affecting their subscription status on other ideas.
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Pull a list of all SF opportunities linked to a specific idea It's incredibly important that we be able to pull a report/list of all of the prospects/opportunities that we have linked to a specific UserVoice idea through the Salesforce Opportunity Integration to provide our sales team with a list of prospects to reach out to regarding specific ideas. Just being able to see the numer values in the Suggestions List View is not enough.
2 stemmenHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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Include leads in Salesforce customer traits sync Currently the Salesforce customer trait sync, only syncs user and account traits for customers. Some customers would also like to sync traits for their leads.
5 stemmenHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects”. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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"Recent Customer Activity" (on exports) should respect the activity filter in place When filtering by a date range, "Recent Customer Activity" should respect that date range. I frequently run reports per quarter and would like to understand the most active ideas for that quarter. Currently "Recent Activity" only looks at the last 30 days
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2 stemmen
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Need a method to have activity and urgency score be calculated for only a specific segment Right now, Activity and Urgency scores are calculated using all voters/accounts associated with a particular idea. We need a way to show urgency and activity for a particular segment. I imagine this would be a must-have requirement for anyone wanting to do any deeper analysis on different client types, regions, etc.
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New List Uiew UX: Search field should persist on refresh when searching in a Saved View with the new list view ux, when I refresh the page, the search field clears and I am forced to redo my search.
2 stemmenThis behavior differs from the previous experience; however, we have found that the new experience is inline with user's expectations of how this should function.
When you navigate to a saved view, you're loading a view which has a specific criteria (which may or may not also include search terms). We've found that when users navigate to a saved view, and they manually reload the page, they expect this to act as a reset, clearing out any changes to filters and resetting to the saved configuration.
When not viewing a saved view (All Ideas), users expected the search terms to persist, which is current behavior.
Thank you for your idea. We have decided to defer further investigation until more feedback is collected.
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Slack integration--search for and link ideas in Slack threads Currently you can only search for an idea using the Slack integration in the main message field of a channel. We REALLY need to be able to use the /uservoice-search command within a thread on an existing message so that when an internal team member asks a question related to an existing UV idea, we can easily link them to the existing idea in the thread of that original message.
6 stemmenHey all,
Unfortunately, we won’t be able to provide this feature.
Looking into this a bit more and collaborating with the team at Slack we learned that Slash commands in threads is not functionality they support.
We’ll have to hold tight until Slack supports this before we can make this available for the UserVoice to Slack Integration.
Sorry I don’t have better news here.
Thanks,
- Ziet u uw idee niet?