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General Feedback

How should we improve our feedback and product management tools?
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  1. Moderation settings should be applied at the forum level

    I love the addition of moderation to Uservoice...if you have multiple forums, you may need different moderation needs per forum, so I think they should be applied at the forum level and not at the total accout level

    129 votes

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    15 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Ability to restrict Admins to specific forums

    More granular settings for admins/agents/moderators.

    140 votes

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    30 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Manually order a forum category positions

    When creating categories for a forum, I want to be able to manually set the order of the categories, so that more important ones can be listed first.

    24 votes

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    7 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Show which private forums the user has access to

    There's no easy way to see which private forums a user has access to. Right now, the admin has to go to each forum and see if the user has access to it.

    10 votes

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    1 comment  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Ability to add callback functions or eventListeners to the widget

    I want to call my own js function either before or after the user closes the widget… doesn't matter when, but I want my function to run when clicking the close button

    20 votes

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    0 comments  ·  Feedback Widgets  ·  Flag idea as inappropriate…  ·  Admin →

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  6. 0 votes

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  7. 0 votes

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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Show accounts for NPS score Slack notification

    Show the account(s) a user belongs to in the Slack notification for a new NPS rating

    0 votes

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Export Status Comments

    Would like the ability to export "reactions" to public statuses AND any corresponding comments.

    0 votes

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    0 comments  ·  Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Option to change where the contributor sidebar appears

    Option to have the sidebar appear on the left side of the browser.

    1 vote

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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Widget Experience on Mobile: Orientation Resize has a delay

    When the uservoice widget is rendered in landscape mode on mobile, it takes a second or two to resize so that it looks okay. This is without scrolling and seems like the resizing has a delay.

    1 vote

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    0 comments  ·  Feedback Widgets  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Our Engineering team looked into this. We do expect it could take the widget a second or two to resize when viewing in landscape mode on mobile.

    If you are seeing a longer delay, or the widget is not optimizing for landscape view at all, please reach out to support@uservoice.com so our team can look into it.

  12. Detailed errors when import fails

    It would be nice to have better information on a failed import. For example, if I load 1000s of suggestions and get an error for each line stating that there are special characters, it would be much easier if I was given a list of what those characters were to make them easier to find.

    1 vote

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  13. SFDC Feedback & Opportunity Integration doesn't work with Salesforce Professional edition

    Please make the Salesforce Connector compatible with Salesforce Professional Edition.

    1 vote

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  14. 3 votes

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    Deferred  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  15. End-user search for jira issues

    When an end-user searches for a suggestion, the search should also pull up any relevant, existing jira issues

    1 vote

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    Deferred  ·  Claire Talbott responded

    Thanks for your feedback around this idea! This isn’t something that’s part of our current product vision for our Jira integration so we are going to defer the idea.

    You can still vote and if we begin to hear from more customers around this, we will consider revisiting.

  16. Surface the ability to move categories from the hamburger menu

    It would be nice to be able to move a suggestion from the hamburger menu or edit functionality. Also surfacing the forum/category from the activity feed would reduce time taken to triage

    1 vote

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    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  17. Use or logic when creating segments

    Use or logic for creating segments vs just and when looking at fields

    2 votes

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  18. Have Sidebar bookmark name include domain

    When adding the contributor sidebar bookmark, have the domain name in the bookmark name so it can be distinguished if there are users in multiple domains

    1 vote

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  19. 1 vote

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  20. Multi-level Subdomains

    Allow for support of multi-level subdomains

    2 votes

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    0 comments  ·  Web Portal  ·  Flag idea as inappropriate…  ·  Admin →

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