General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1256 results found
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1 vote
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1 vote
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Referrer URL for votes Please capture the referrer URL of a vote. I see you capture them for Suggestions.
1 vote -
Customize the design of the widget Please provide functionality to customize the widget style so that we can add our own branding, and make the widget look as though it's part of our own product.
54 votes -
When selecting labels, auto select the upper tiers if a lower tier is selected When selecting labels, auto select the upper tiers if a lower tier is selected.
IE
CategorySub-Category
If I choose the Sub-Category label, then the Category level should autoselect. This way no matter if I filter by Category or Sub-Category labels, I will find what I am looking for.
1 vote
Claire Talbott
responded
Thank you for sharing this idea and great feedback on labels! We are looking forward to getting additional feedback on this as well.
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The translated UV widget should map to the feedback forum that is translated to the same language We recently implemented the translated UV widget (https://feedback.uservoice.com/knowledgebase/articles/200955-change-the-language-of-the-widget-ui-based-on-the), but it seems to have a key limitation of only mapping to the first feedback forum created, which is our American English feedback forum. This is a blocking issue as it means that when using the UV widget, users can see the widget translated into another language, but their idea searches come back with American English results and their idea postings post to our American English forums which our language specialists do not monitor. See attached for examples.
We met with a UV rep twice before implementing the translated widget…
6 votes -
Make ability to export user data a permission For GDPR concerns, we'd like to be able to limit which of our admin users can export User Data to a csv. It's a great feature - but represents a compliance concern for our moderators who don't need access to this data.
1 vote -
Please move the ''Mark as Spam'' much lower than the ''Merge'' button from Options It's too easy to accidentally click on it, and then we have to go to Spam to unmark them.
2 votes -
Sort forums consistently in admin console, web portal, and settings In the suggestion setting of the admin console, forums are ordered by the number of suggestions in each forum with public forums grouped at the top of the list. On the web portal and in the admin console settings, forums are shown in alphabetical order. It would be helpful to have this order be consistent in all 3 places, or let admins choose their own order.
2 votes -
Provide the ability to search comments within a single topic. I want to search existing comments on a topic to avoid posting something if it has already been said. Manually scanning comments is too burdensome if there are many comments (>50, >75, some significant number).
7 votes -
Import Domains for a private forums When authorizing domains for a private forum, you must add them one by one in the settings. It would be ideal if admins could import a list of email domains. This is important for an account that needs to import multiple domains for a single private forum.
6 votes -
Include leads in Salesforce customer traits sync Currently the Salesforce customer trait sync, only syncs user and account traits for customers. Some customers would also like to sync traits for their leads.
5 votesHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects”. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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Allow admins to choose date format for web portal Admins should be able to choose which date format will be used on their web portal.
1 vote -
1 vote
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Ability to enhance search results by creating keyword associations. Example: Someone could be providing feedback on the "widget" but the word they use is "pop-up".
This would be especially helpful for companies that have custom names for functionality that may not be obvious to their users.
7 votes -
16 votes
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VSTS for UserVoice Integration should enforce the same permission per user as is set in the VSTS instance linked to the UV subdomain For example, If a user only has read access to a project in a VSTS instance, through the UV integration, that user shouldn't be able to create issues in that project.
8 votes -
Sort Suggestions by Description Sort suggestions by descriptions. Only my team manages descriptions but all of our employees can submit suggestions. I need to make sure every suggestion has a description or details and right now I have to scroll through a long list to find the ones that don't have a description. Allow me to sort by description so that these are easier to find.
1 vote -
The UI for managing the public status needs a Usability tweak. Love the new ability to set/manage an internal status. However, there's room for improvement for the iconography with the public status, see attachment.
The status icon is using a globe (for public) not the grey dot for under review status.
It also remains 'open' after posting a status which makes it seem like it doesn't have a status assigned. It might be better to auto-close it after setting the status.
1 voteThank you so much for your feedback on this. We are going to share feedback around the UI and placements of the icons with our design team.
We are closing this idea on our forum, but will be sharing your feedback directly with our UX team.
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1 vote
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