General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1270 results found
-
In Zendesk app, show status of requests captured against it It would be helpful if the zendesk ticket could see the status of the request captured against it.
2 votes -
Add "ToS" checkbox to UserVoice widget Add a checkbox (or make it an optional setting) so users are prompted to agree to ToS when interacting with the UserVoice widget.
3 votes -
2 votes
-
Allow for scoring on Ideas Just like we have in the Roadmap, be able to apply scoring to suggestions.
4 votesHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
-
Don't show admin name on private forum invitations In some cases, an admin may not want their personal name tied to private forum invites they are sending out. They may want to add their own signature to have the invite look like it came from a team/group/different admin.
2 votes -
Show category on the "Related Activity and Moderation" page Display category on the Activity and Moderation page, so admins can quickly identify if an idea has been incorrectly categorized.
3 votes -
Allow agent to Change email address Zendesk Sidebar It isn't possible to edit the email address that is autopopulated in the Zendesk Contributor sidebar. Would like for the support agent to change the email for the contributor.
4 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
-
Auto-label feedback from in-app widget There are always several different versions of our desktop software being used. When a user submits a new suggestion, or votes on a suggestion, it would be useful if we could tell which version of the software they're using.
2 votes -
Adding simple polls with Emoji's A feedback form with a simple poll on top so we can track users satisfaction.
2 votes -
Allow contributors to add labels Contributors should be able to apply labels to ideas when they enter them.
17 votes -
5 votes
-
Add place to post guidelines, instructions for a forum. Want to be able to post announcements and guidelines for the forum. While you can add some content in the welcome or forum message, these distract from user engaging with the forums.
Would like to be able to post rich content that displays within the overall UV experience.
3 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
-
Allow Reporting on UV Administrators Create exportable reports of internal adoption to determine activity of each/all admin -- such as created ideas, captured feedback, comments, etc.
21 votes -
Report on response rate for NPS It would be helpful to know how many users were prompted with the NPS survey during a given time frame vs. how many ratings were actually submitted.
3 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
-
2 votes
Hi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
-
Edit customer requests in the sidebar I want to be able to edit captured feedback from a user in the sidebar.
Often users come back with more details, and I want to add that quickly from this sidebar, vs. having to open the idea in the forum and edit it.
4 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
-
Customize widget to ask for specific feedback We would like to embed the feedback widget in a few places in our app, asking for targeted feedback about different areas of the product. We would like users to launch this widget from a custom button in our app.
9 votes -
ClientSuccess Integration Have an integration with ClientSuccess to make it easier for Customer Success to capture feedback.
3 votes -
Import features Add an import option for features
11 votes -
Don't use uvts cookie in widget until user opens the widget When a user loads a page where the UserVoice widget code is embedded, a utvs cookie is immediately set.
While this cookie is GDPR compliant and contains no PII, some customers would prefer that cookie not be set unless the user opens the widget.
4 votes
- Don't see your idea?