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General Feedback

How should we improve our feedback and product management tools?
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  1. Set comment notifications based on number of comments

    Allow admins (or users) to setting limits such as send a notification when an idea gets more than 5 comments.

    1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  2. 1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  3. Add support for SAML single logout

    When a user logs out of UserVoice, log them out of the identity provider as well.

    3 votes

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  4. 1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  5. Search stop words for non-English languages

    Don't search for commonly used words in a given language.

    e.g. "les" in French

    1 vote

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  6. Custom flow for Post Idea Widget

    When a user submits feedback, we would like to display a second screen after submission. This would be to include custom thank you text and possibly links to other relevant sites.

    1 vote

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  7. Import staging area

    Would love to have an area in UV where we could import existing ideas (collected prior to launching UV) and search/merge/delete etc before actually creating them.

    Importing a large number of ideas will include a lot of noise/junk, but there's still value in our existing ideas.

    1 vote

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    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  8. Allow easier date format for importing suggestions

    It can be very difficult to format to the required date format as it is not an existing format in excel.

    1 vote

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  9. Ability to push 'Tasks' into VSO

    Be able to push 'tasks' into VSO via the VSO integration.

    1 vote

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  10. Record Customer Interviews

    Have a way to record the meeting transcript or notes from interviews the PM team has with customers. Key features would be linking portions of the interviews to ideas/features and being able to search for keywords across all interviews.

    1 vote

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    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  11. Update Suggestions with Import

    I want to append the descriptions of the ideas I just imported, but I cannot do that with the import feature.

    1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  12. Provide default traits for users and accounts

    UserVoice could integrate with various data enrichment services (e.g. Clearbit) to automatically provide key data points about users who give feedback.

    This would provide all customers with an easy avenue for meaningful analysis of their feedback data against key segments before they even begin passing in their own custom traits.

    1 vote

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  13. Increase record limit for account imports

    Limit is 20,000 records, and with a file of about 100,000 that i need to import monthly, this can be tedious.

    1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  14. Do not require an external id on users and accounts

    Not everyone has an id for a user or an account. Have it as optional

    5 votes

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    Deferred  ·  Claire Talbott responded

    Hi everyone,

    Thank you so much for your feedback around this. A unique ID is what allows you to map and update user and account data in UserVoice. This also lets you connect multiple external user and accounts to a single UserVoice user.

    While we are declining this idea, we have also rolled out a new feature for accounts which might prove useful. We automatically generate accounts based on user’s email domains. Learn more in the last section of this article: https://feedback.uservoice.com/knowledgebase/articles/1142125/

    Thank you for taking the time to share your use cases around this. We do appreciate your input!

  15. Add account import to users tab

    Give the option to do an account import when you are on the user tab and vice versa

    1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  16. Column headers for account fields on import templates should be the same

    The account column headers from the template should be the same on both the user template and account template.

    On the user template everything for account starts with account. for obvious reasons, but then if you are stripping down to just add account info, you have to go back to your file and rename all your columns.

    1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  17. Sidebar: Refresh the users found on the page

    When I navigate to a new page while having the sidebar open, I want the sidebar to refresh the users it has found on the page. Currently, I have to close the sidebar for it to search the page again.

    1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  18. VSO: Add feature to select team when creating a new work item

    With the current VSO integration, UserVoice can only create new work items at the team collection level, which some setups of VSO will not support.

    The integration needs a way to let admins create work items at the team permission level.

    2 votes

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  19. Increase idea description character limit

    The character limit for the idea description field is currently 10,000. Some users are running out of space when creating ideas and would like the limit to be increased.

    1 vote

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    Deferred  ·  Claire Talbott responded

    Thank you for your feedback around this. Our Product team discussed this and decided this is not a product priority at this time.

    We do recommend if users are posting longer ideas, to look at using our idea attachment feature to attach additional data to an idea.

    We will leave this idea open for voting, and if we start to hear from more customers around this, we will consider revisiting.

  20. Select if Contributors will be using the Sidebar as a bookmark or within Zendesk

    When inviting contributor users, I want to denote that they will be using the Zendesk app, so that they receive the proper instructions for set up. They do not need to set up a bookmark.

    2 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

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