General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1233 results found
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Shorten/Simplify URL links As an admin, I'd like the option to create shortcut URLs
1 vote -
Add support for encrypted SAML assertions The SAML metadata provided by UserVoice does not include a public key. So, SAML assertions sent by an IdP are not encrypted (though they may be signed).
Although SAML assertions are delivered to UserVoice over TLS, having them be encrypted prevents the browser (and anything bad running on the browser) from reading the assertion. Also, using encrypted assertions can help to block other problems; for example, see https://shibboleth.net/community/advisories/secadv_20180227.txt for an instance of a security bug that mainly affected unencrypted assertions.
My request is for UserVoice to generate a key pair for its SP, and include that in the SAML metadata,…
1 vote -
Integrate with Call Recording / Transcription Software to allow feedback to be captured With the rise of Call Recording and Call Transcription Software like Otter (used by Zoom), Gong.io and Chorus.ai Uservoice should be able to integrate with these platforms which could allow users to say a key phrase like "thats a great suggestion, let me take a note" which would trigger the feedback to be noted.
Because services like these transcribe calls, the transcription could provide context for the Admin to make the next appropriate actions (Create a new idea, add to existing, etc).
10 votes -
Need a filter for open Ideas that contain the blocker flag There is no simple way to filter all ideas that contain blockers. We should also be able to pull up reports on accounts and users who have left feedback marked blocker. Pulling reports or setting up your API is not an easy solution that will help. Please add a filter to include all blocker feedback.
5 votesHey there, while we haven't implemented this exact request, we have recently made changes that allow you to:
- Filter the activity and moderation page by ideas with flags
- Sort the idea grid by ideas that have flags that have not yet been cleared
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2 votes
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Suggestion link in merge dialogue should open in the Admin Console When clicking a Suggestion link, in the Suggestion merge dialogue, the link takes you out to the web portal.
As I'm in the Admin Console, this interrupts my workflow. I would expect the Suggestion to open in the Admin Console also as this is where I'm working.
1 voteThis issue has been resolved.
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Add custom scoring fields to Roadmap Feature Cards We'd like the ability to add certain custom scoring items to Roadmap cards. In this case, I've created an "Estimated Cost" score and would like to have that listed next to the Users/Accounts/Potential Revenue.
5 votes -
Export Status Comments Would like the ability to export "reactions" to public statuses AND any corresponding comments.
0 votes -
4 votes
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Post Idea Italian Translation is very poor The Italian translation of this (Post Idea) widget is very poor. This will negatively effect use by our customers.
1 vote -
Count suggestion creation as customer activity A suggestion being created doesn't always count as "Customer Activity" when using the "No Customer activity" filter.
This can result in suggestions that have been created within the year showing up in "No Customer activity in the past year" if the suggestion was were created via the API, contributor sidebar or imported.
6 votes -
Widget SDK Error Handling Add ability to catch and handle errors that result from Widget JS SDK code configuration
2 votes -
Allow reordering of custom user and account traits in admin view When looking at a user, I'd like to put the traits in order of importance, rather than the default of alphabetical.
6 votes -
Shared roadmap views The admin view of Roadmaps allows to display the view as Roadmap/List/Graph - these views however are not available when the roadmap is shared. It would be great to have those views also available to the shared view in order to provide it to internal stakeholders for example that do not have the ability to select it from the admin view.
9 votes -
export all feedback related to one roadmap feature Would like the ability to export all feedback associated with an individual roadmap feature. Currently, when viewing feedback linked to a feature in the roadmaps tool you can export all of the users tied to a specific feature from the "Users" tab of that feature, but you are not able to export the details of individual suggestions linked to that feature.
7 votes -
Option to define custom scoring (1-5) versus NPS Our organization does not utilize NPS and uses a 1-5 rating. It would be great to create a custom scoring vs having to do manual calculations on the backend to get our 1-5 rating.
3 votes -
2 votes
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Permanently Delete Suggestions -Allow permanent deletion of Suggestions
-Permanently purge soft-deleted Suggestions (potentially on a cadence)
5 votes -
Ability to configure the widget in the Admin Console Provide Admins with the ability to configure and control the widget, in the Admin Console. Right now, you have to update the JS anytime you want to make a change to the widget. You also need to have an engineer configure the widget using JS.
It would be awesome if one line of code could be placed into an application (the JS SDK), and then the configuration/activation could be managed from within the UserVoice Admin Console.
2 votes -
Refresh the page after signing in If you have only private forums, and a public site, when you sign in, the end user is not presented with the forums they have access to. The home page doesn't display any due to the dynamic sign-in.
Current users have to refresh the page to see the forums they have access to, on the home page. - This is a poor experience.
3 votes
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