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General Feedback

How should we improve our feedback and product management tools?
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1270 results found

  1. Sync "Last Active" from User when added to an Account

    Update the account's "Last Active" date each time a user is added to the account, or by checking all of the account's users on a schedule (every 24h, etc)

    3 votes

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  2. Be able to hide roadmap columns

    Some product areas may use different statuses, or a status may indicate a "closed" or "archived" feature that is not relevant to the roadmap's audience

    3 votes

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    0 comments  ·  Roadmap  ·  Admin →
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  3. Change Salesforce numbers in grid to reflect filters

    We change "Reach" numbers and others according to filters, but not those as a result of our Salesforce integration (opportunities, revenue, etc.)

    1 vote

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  4. Ability to see who else is viewing an idea

    The ability to see who else is viewing new ideas/suggestions would be extremely helpful. This functionality would help to ensure there is minimal duplication of work effort.

    Thanks for your consideration!

    10 votes

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    0 comments  ·  Ideas  ·  Admin →
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  5. Display all activity since last log in for end-user.

    End-User: Upon logging in Display all Ideas, Comments, & Activity since last log in.

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  6. Require custom user fields with default UV widget

    When a user submits an idea, add custom user fields to the widget form

    3 votes

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    Deferred  ·  Jared Shaffer responded

    Hi – we have spent time investigating this and talking with many of you, and have decided to defer from building this for the time being. In our conversations with customers, we came across many different use-cases for custom fields and think we could potentially provide better, native support for some of the common use-cases like “priority” or “impact” rather than attempting to solve several problems with this one feature. We may revisit this idea after providing out-of-box support for the most common use cases.

  7. Ability to see the number of Zendesk Requests tied to an idea

    count number of zendesk requests attached to an idea

    3 votes

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  8. Sync and Display Internal Statuses in Jira

    As an admin, I'd like the ability to choose between syncing internal OR public statuses instead of just public statuses

    3 votes

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  9. 1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  10. Merge Features

    I'd like to be able to merge Features, similar to how I can merge Suggestions.

    While maintaining the roadmap in UserVoice, I noticed that we have duplicative Features. The only way for me to "Merge" them so we don't have two features that are the same idea is to go into each individual suggestion and attach to one of the Features, and then delete the other. This is quite tedious.

    3 votes

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    0 comments  ·  Roadmap  ·  Admin →
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  11. Sync ideas back to Salesforce

    We would like to sync back ideas to Salesforce as cases / feature requests along with supporter data.

    This is so that other applications are able to pull the data from supported integrations with Salesforce and for organization priority to keep Salesforce to be the single source of truth

    13 votes

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    1 comment  ·  Integrations  ·  Admin →
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  12. Activity Visuals in Suggestions Grid

    Activity trend columns provided a visual for when support was added to suggestion, allowing teams to evaluate patterns over time.

    3 votes

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    0 comments  ·  Ideas  ·  Admin →
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  13. Customer facing Team groups in Uservoice

    Hi team. A visual structure that customers can be recognised as part of a team, group or company.
    For example: Team name "Microsoft" members name "Steve". All the ideas submitted by the team are shown under the team page and badges generated for teams that submit a number of ideas. 1-10 ideas gets the first badge, 10-50 ideas another badge. 50-100 etc.

    2 votes

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  14. Freshservice Integration

    Hi team, Can the following idea please be reviewed. Freshservice Integration. Same functionality as your current Jira integration so tickets within Freshservice can be assigned and synced to specific feedback submissions in the roadmap?

    https://freshservice.com/

    3 votes

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    1 comment  ·  Integrations  ·  Admin →
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  15. zoho CRM integration for analytics data and crm events.

    Fetch Customer/Account Traits and Segmentation data from ZOHO CRM.

    Feed Customer events captured in Uservoice back into Zoho.

    4 votes

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    1 comment  ·  Integrations  ·  Admin →
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  16. Make ideas searchable by ID number on the Web Portal

    As an end user, it would be useful to have an ID number assigned to every suggestion that I can reference in a search query rather than rely on keyword search results in the title of the suggestion

    4 votes

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    0 comments  ·  Web Portal  ·  Admin →
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  17. Mapping Documentation for feedback from other systems like GetSat, ProductBoard, and Aha!

    Importing from other applications is pretty standard for UserVoice but it would be helpful if we could have a visual or some sort of documentation that explains how feedback is mapped from different systems.

    1 vote

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  18. Ability for customers to see all their ideas in one place

    Ability for customers to see all their ideas in one place so they can track the status of everything they have submitted.

    9 votes

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    1 comment  ·  Web Portal  ·  Admin →
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  19. Create NPS Integration with HubSpot

    Request for an NPS integration between UserVoice and HubSpot so that we can pipe the scores we collect in UserVoice to our HubSpot so that we know our individual user's score.

    3 votes

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  20. Report by label

    Ability to create charts and reports that show distribution of ideas across labels to understand areas of high/low user satisfaction.

    9 votes

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