General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1256 results found
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Sync ideas back to Salesforce We would like to sync back ideas to Salesforce as cases / feature requests along with supporter data.
This is so that other applications are able to pull the data from supported integrations with Salesforce and for organization priority to keep Salesforce to be the single source of truth
12 votes -
Activity Visuals in Suggestions Grid Activity trend columns provided a visual for when support was added to suggestion, allowing teams to evaluate patterns over time.
3 votes -
Customer facing Team groups in Uservoice Hi team. A visual structure that customers can be recognised as part of a team, group or company.
For example: Team name "Microsoft" members name "Steve". All the ideas submitted by the team are shown under the team page and badges generated for teams that submit a number of ideas. 1-10 ideas gets the first badge, 10-50 ideas another badge. 50-100 etc.2 votes -
Freshservice Integration Hi team, Can the following idea please be reviewed. Freshservice Integration. Same functionality as your current Jira integration so tickets within Freshservice can be assigned and synced to specific feedback submissions in the roadmap?
3 votes -
zoho CRM integration for analytics data and crm events. Fetch Customer/Account Traits and Segmentation data from ZOHO CRM.
Feed Customer events captured in Uservoice back into Zoho.
4 votes -
Make ideas searchable by ID number on the Web Portal As an end user, it would be useful to have an ID number assigned to every suggestion that I can reference in a search query rather than rely on keyword search results in the title of the suggestion
4 votes -
Mapping Documentation for feedback from other systems like GetSat, ProductBoard, and Aha! Importing from other applications is pretty standard for UserVoice but it would be helpful if we could have a visual or some sort of documentation that explains how feedback is mapped from different systems.
1 voteWe have the following support article to help guide you through importing data into UserVoice via a CSV. If you still have questions, you can submit a request on this page as well.
https://help.uservoice.com/hc/en-us/articles/360035418293 -
Ability for customers to see all their ideas in one place Ability for customers to see all their ideas in one place so they can track the status of everything they have submitted.
9 votes -
Create NPS Integration with HubSpot Request for an NPS integration between UserVoice and HubSpot so that we can pipe the scores we collect in UserVoice to our HubSpot so that we know our individual user's score.
2 votes -
Report by label Ability to create charts and reports that show distribution of ideas across labels to understand areas of high/low user satisfaction.
9 votes -
2 votes
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Click on a notification for a message reply should open the reply directly Hi there,
I had this notification saying 2 persons answered my message. When I click the notification, it opens the suggestion window, but I have to scroll and search for the replies myself. Also if more than 1 person answered, it doesn't say who, making it even harder to find the reply.
2 votes -
Have one log in for linked accounts When a company has more than one instance of UserVoice to manage, there is a need to have one log in, instead of having to manage multiple passwords for each instance.
6 votes -
Native Integration with Zoom I have a B2B customer that wants the ability to use data from Zoom to use in lead scoring, example: who registered and who attended webinars.
There is a Zapier integration with Delivra and Zoom but it would only create or update a contact’s information if they register for a webinar. It wouldn’t show which webinars they have attended if there are multiple webinars in a month.
Customer is comparing to their experience in Pardot - when they click on a contact’s name, we can see all of the webinars they have attended in the past to help show how…
4 votes -
Private Forum Invitations Export Provide a CSV export for private forum invitations
2 votes -
Page view analytics by forum Can we see reporting on the number of page views by forum
2 votes -
Customize UV Terminology Be able to change out key UserVoice words ("product," "suggestion," "feedback", "idea","vote", etc.) for more contextual terminology, and wording that is more relevant to a client's specific use case and product
3 votes -
Granular Privacy/GDPR Consent Users should be able to consent to certain uses of their information (product decisionmaking, notifications)
2 votes -
Ability to unlink suggestions from the feature level As an admin, I'd like the ability to unlink a suggestion from the feature view rather than be redirected to the suggestion in order to unlink the feature. This function should also be permitted on the feature level.
5 votes -
2 votes
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