General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1288 results found
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2 votes
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1 vote
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2 votes
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Feedback should be visible to me even if it is not approved by the moderator [en][Bing Translate]
Feedback should be visible to me even if it is not approved by the moderatorMake sure the feedbacks remain visible to me when a moderator doesn't approve it, so it should be.
[pt-br]
Feedbacks devem ficar visíveis para mim mesmo se não forem aprovados pelo moderadorVerifiquem se os feedbacks permanecem visíveis para mim quando um moderador não os aprova, pois assim deve ser.
1 vote -
Do not permanently delete feedbacks [en][Bing Translate]
Check that when the end user deletes a feedback, it is not permanently deleted but only archived, and develop so that the user can unarchive. And archived feedback is not shown publicly only in the user's profile when it exists but is available to the user himself when he or she accesses the archived page itself.[pt-br]
Não excluir definitivamente os feedbacksConfiram se ao o usuário final excluir um feedback, esse não é excluído definitivamente mas apenas arquivado, e desenvolvam para que o usuário possa desarquivar. E feedbacks arquivados não são mostrados publicamente apenas no perfil do…
2 votes -
Ability to update bit fields on Feature List View Ability to update all list type custom fields on Feature List view. Currently bit fields cannot be updated from list view and it's necessary to open the feature to update.
3 votes -
1 vote
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Ability to search alpha-numeric ticket numbers without needing quotes When using UserVoice to serve up problem tickets and the current status of each, users need the ability to search for a problem ticket by the ticket number (e.g. PRB010101). Currently, the search functionality breaks apart the search term into "PRB" (returning ALL ideas/problems) and "010101" (which doesn't matter since the "PRB" already returned all items). This is not a user friendly experience and then requires additional search instructions be placed on the forum page(s). While putting quotes around the full ticket number will return the one unique item, this again requires additional instruction and makes the experience less seamless/smooth.
1 vote -
Improve Segmentation Rules Improve segmentation properties by allowing more than "equals" and "does not equal". Ideally you should add "contains" "does not contain" "is known" "is unknown". Date properties should also have "is before" "is after" "is between". Number properties should have "is greater than" "is less than"
5 votes -
Make Attachments Private Our use case is that we’d love for users to be able to post log files to our site to help developers track down information in them related to user submissions. But, we don’t want users to have to worry about posting any sensitive information from the log file publicly. As such, we’d like something like a forum-level setting that lets users submit attachments but doesn’t display them when end users are viewing those ideas.
2 votes -
Contributor Console needs export capabilities Love the new console - makes things much easier.
What we really need though is a way for contributors to export lists for different accounts within the contributor console.
This allows our field reps to more easily review the supported ideas for our accounts during quarterly review business calls.
13 votes -
Contributor Console: Filter Status Update by Product Area or Forum Ability to filter the public status updates by Forum. Sometimes you want to see updates for a specific product (our forums are product based).
Additionally, we have some internal forums that would be nice to filter out of this view.
2 votes -
Include Account Name on Activity Page When on Your Activity page, include the Account name when capturing feedback for a user. "You captured feedback for Jane Doe from UserVoice". Link to the Account feedback.
Sometimes the account is more important than the person and you may forget what company that user belonged to. So this would be helpful context.
4 votes -
Contributor Console: Internal Roadmap Scroll not visible by default The left/right scroll for roadmap is not shown in my view without having to scroll down to see it. Usability issue.
2 votes -
Post Public Comments and Reply to Users on Ideas from Slack integration UserVoice admins want the ability to post public comments and reply to users directly from slack. That is, when an idea is streamed into a slack channel because of some event, make one of the actions that can be taken on that idea from slack be "post public comment" and/or "reply to user".
1 vote -
Contributor Console missing Contributor Sidebar capabilities Contributor console has an option for capturing feedback, which is supposed to be used instead on the classic Contributor sidebar. But the experience is not the same, fields are not the same, and the Private commenting option which was one of the most important features of Contributor sidebar is missing.
9 votesHey all,
Thanks for the feedback and support of this idea.
Upon rollout of the Contributor Console, this feedback helped us identify that we did not make it clear enough that the feedback captured from the Contributor Console is private.
That is, like with the contributor console, feedback associated to ideas on behalf of customers from the Contributor Console is always private.
We are working on a few updates to help make this more clear moving forward.
Thanks again.
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Default Forum based on Brand in Zendesk sidebar app We have different Uservoice forums for each of our brands. When agents capture feedback from the Zendesk sidebar app, they manually select the forum corresponding to the brand on that ticket. It would be awesome if we could have the Uservoice forum already selected for that brand to save agents a step.
1 vote -
Roadmap movement It would be great to see Roadmap movement like the user activity. When you click on Road map it would be helpful to see both the Roadmap itself and then an activity log of movement on the Roadmap.
4 votes -
2 votes
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Translate customer ideas in the admin console Ideas are sometimes created in a language that admins do not speak. UserVoice should have a way for users in the admin console to translate ideas to their language.
9 votes
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