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General Feedback

How should we improve our feedback and product management tools?
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1256 results found

  1. Default Forum based on Brand in Zendesk sidebar app

    We have different Uservoice forums for each of our brands. When agents capture feedback from the Zendesk sidebar app, they manually select the forum corresponding to the brand on that ticket. It would be awesome if we could have the Uservoice forum already selected for that brand to save agents a step.

    1 vote

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  2. Roadmap movement

    It would be great to see Roadmap movement like the user activity. When you click on Road map it would be helpful to see both the Roadmap itself and then an activity log of movement on the Roadmap.

    4 votes

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    1 comment  ·  Roadmap  ·  Admin →
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  3. 1 vote

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  4. Translate customer ideas in the admin console

    Ideas are sometimes created in a language that admins do not speak. UserVoice should have a way for users in the admin console to translate ideas to their language.

    9 votes

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    0 comments  ·  Ideas  ·  Admin →
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  5. Add the ability to click into a report of each public status type for the "ideas by status" chart

    For the "No status" public status column in the "Ideas by Status" chart, add the ability to click that column and link to a report of all those ideas with "No status", "Under Review" etc. so I can drill in and update.

    4 votes

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    1 comment  ·  Ideas  ·  Admin →
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  6. sort search results in user results and see votes

    When I search as a user from an ideas page for a topic like " layouts" I want to be able to see the vote count next to the idea and sort by highest voted.

    3 votes

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    1 comment  ·  Ideas  ·  Admin →
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  7. Email end users a summary of updates and activity

    Similar to the Admin Digest Email, send end users who have participated in UserVoice forums/widgets updates on the latest news from the product team.

    18 votes

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  8. Improve web portal display with several SSO tenants

    UserVoice supports setup of multiple SSO tenants, however, the display on the default web portal takes up too much space, and is generally an unacceptable aesthetic experience.

    3 votes

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    0 comments  ·  Web Portal  ·  Admin →
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  9. Allow linking two ideas in different forums together without merging

    I want the ability to link multiple ideas from different forums without having to merge them and losing the entry on one of the forums. Ideally the ideas would remain in their respective forums untouched from the customer side but in the Admin Portal the comments, votes, etc.. would be combined into a single entry. This would allow for easier maintenance on my end and customers wouldn't have to search multiple forums to find the single merged idea.

    This would be helpful to those of us managing framework level features that apply to multiple sides of a software that have…

    2 votes

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    0 comments  ·  Ideas  ·  Admin →
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  10. Vote for Ideas from Slack

    I would like to be able to vote for ideas and suggestions directly from the UserVoice App in Slack. This way I can easily submit ideas, share the submission messages, and vote for ideas without leaving Slack.

    13 votes

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    1 comment  ·  Integrations  ·  Admin →
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  11. Automatically priorize ideas from quality contributors

    Have a user quality ideas rating, so it can help to filter all the income of ideas. I will priorize my attention to ideas from this users.

    2 votes

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    0 comments  ·  Ideas  ·  Admin →
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  12. Allow users to select forum and category when adding suggestions in the feedback widget

    Allow users to select forum and category when adding suggestions in the feedback widget. We have a few different forums and users are adding duplicate entries into the wrong forum because they only see the categories available for our default forum.

    3 votes

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  13. End User Stats

    As an admin or contributor, I'd like to get a weekly email with a summary of this week's ideas to help me drive adoption of the web portal externally, rewarding power users for their engagement. For example, total requests per user and account in a given time period.

    1 vote

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  14. Export external accounts to CSV

    You can export all users from UserVoice from the "Users" tab, offer the ability to export all accounts from the "Accounts" tab.

    2 votes

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  15. 2 votes

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  16. 4 votes

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    1 comment  ·  Roadmap  ·  Admin →
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  17. Make the Salesforce Integration Compatible with Cases

    Very similar functionality to the Fb & Opportunity Integration that you already have, but instead, for cases.

    The integration should show the status of th Case in UserVoice.

    35 votes

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  18. UserVoice to provide DMARC support for custom domains.

    UserVoice to provide DMARC support for custom domains.

    3 votes

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  19. Customize Widget Error Message

    Currently the widget error message when no idea description is entered matches the default postsuggestionmessage_placeholder.

    When the placeholder is customized, the error message does not change.

    2 votes

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  20. Ability to change time range view on Insights Report

    Would like to be able to choose from 30 - 365 days as same functionality as the Activity Report

    9 votes

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    Hello?,

    We’d love to hear a little more about how you’d want to use custom date range filtering on the Idea Insights report.

    Today, the Idea Insights report give you a snapshot of activity in the last 30 days (chatty, trending, this just in) as well as last 6 months (inactive, no status updates in a while).

    Is the goal to customize the date range of one of these section? Both?

    Thanks in advance.

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