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How should we improve our feedback and product management tools?
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1257 results found

  1. 2 votes

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    0 comments  ·  Ideas  ·  Admin →
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  2. Permanently Delete Suggestions

    -Allow permanent deletion of Suggestions

    -Permanently purge soft-deleted Suggestions (potentially on a cadence)

    5 votes

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    2 comments  ·  Ideas  ·  Admin →
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  3. Ability to configure the widget in the Admin Console

    Provide Admins with the ability to configure and control the widget, in the Admin Console. Right now, you have to update the JS anytime you want to make a change to the widget. You also need to have an engineer configure the widget using JS.

    It would be awesome if one line of code could be placed into an application (the JS SDK), and then the configuration/activation could be managed from within the UserVoice Admin Console.

    2 votes

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  4. Refresh the page after signing in

    If you have only private forums, and a public site, when you sign in, the end user is not presented with the forums they have access to. The home page doesn't display any due to the dynamic sign-in.

    Current users have to refresh the page to see the forums they have access to, on the home page. - This is a poor experience.

    3 votes

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    1 comment  ·  Web Portal  ·  Admin →
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  5. Ability to migrate content between accounts/instances

    I need the ability to migrate information from one portal to another.

    8 votes

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    1 comment  ·  Ideas  ·  Admin →
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  6. Include Merged Ideas in Export

    When exporting report of ideas into a excel version i would also like to get the field (true/false) if the idea is merged or not, currently there is no option and you need to export twice (using public status filter active and the merged) and then get into the work to run a lookup function edit to find the merged ideas from the active ideas set

    2 votes

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  7. Auto-aggregate feedback from multiple sources

    Ability to take feedback (closed lost notes, tickets labeled feedback, etc) and auto-associate or auto-aggregate them in some way.

    In other words, remove the manual approach from requiring end users and internal folks from manually capturing and aggregating feedback.

    2 votes

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    0 comments  ·  Ideas  ·  Admin →
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  8. Contributor entered Feedback should count as a vote

    When I enter a user's feedback using the sidebar and link it to an existing suggestion I want it to count as a Vote for the suggestion linked to otherwise the feedback manager reviewing support for a suggestion is unlikely to spot that these users also have an interest in it (as the feedback is hidden away in the list of activity for the suggestion rather than the count of supporting users.
    Annotated screenshot attached.

    4 votes

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    Deferred  ·  Jared Shaffer responded

    Hello,

    This is currently how this feature works; when feedback is provided by a contributor on behalf of a user, that user is counted as a voter for the idea. If this is not how it is working for you, please let us know and we can investigate it.

    - Jared

  9. Customize the date range of supporters for email reply

    We are trying to target email replies to only include supporters who have added ideas or voted in the last 60 days. Allowing for more customization of who to email instead of just singular or all would be beneficial.

    2 votes

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  10. Reactions to status updates should be optional

    Provide a way for users to disable reactions on status updates.

    3 votes

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  11. Email response to reactions on status update

    Provide a feature where product teams can gain context from users that give a thumbs down, downvote, negative reaction to a status update

    2 votes

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  12. Integration with Sprout

    Would like to be able to integrate with Sprout's listening tools, specifically to make a word cloud from feedback key words.

    1 vote

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  13. Allow for automatic archiving based on set rules

    I'd like the ability to set rules for age of an idea + number of votes to automatically archive to a private forum. Such as, anything older than 4 years with less than 4 votes gets sent to an Archive forum so we have the information, if needed, but don't have to manually do the maintenance work.

    4 votes

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    0 comments  ·  Ideas  ·  Admin →
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  14. 7 votes

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    0 comments  ·  NPS  ·  Admin →
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  15. Allow user id as the unique identifier for users (instead of email)

    Email is the unique identifier in Uservoice for users, but there is a need to use an id as that is what is used in our system.

    5 votes

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  16. Be able to use Service Hooks with a specific category

    Be able to choose a specific category when using Service Hooks to push data.

    1 vote

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  17. Customize the subject line for 1:1 email communication on ideas

    When responding to comments or requests on an idea (1:1 communication), we would like a way to customize the subject line: “Your Feedback from 29, July 2019”?

    2 votes

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  18. Edit the names of standard fields

    Please enable standard field names to be edited so they're more in line with our use case. We want to keep the magical properties they have, but name them something more in line with what we see in our own CRM.

    1 vote

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  19. Column for Authentication type in Users Export

    Provide a column in the Users export specifying which Authentication method (Facebook, Google, SSO, UserVoice - email only, UserVoice - with password) is used

    1 vote

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  20. Show 'no feedback has been captured on this opportunity' message

    Salesforce Lightning Feedback & Opportunity Integration: When there's no feedback on an Opportunity, it would be great if it showed a message that states that 'no feedback has been captured on this opportunity', along with the 'Capture Feedback' button.

    1 vote

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