General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1270 results found
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2 votes
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Click on a notification for a message reply should open the reply directly Hi there,
I had this notification saying 2 persons answered my message. When I click the notification, it opens the suggestion window, but I have to scroll and search for the replies myself. Also if more than 1 person answered, it doesn't say who, making it even harder to find the reply.
2 votes -
Have one log in for linked accounts When a company has more than one instance of UserVoice to manage, there is a need to have one log in, instead of having to manage multiple passwords for each instance.
6 votes -
Native Integration with Zoom I have a B2B customer that wants the ability to use data from Zoom to use in lead scoring, example: who registered and who attended webinars.
There is a Zapier integration with Delivra and Zoom but it would only create or update a contact’s information if they register for a webinar. It wouldn’t show which webinars they have attended if there are multiple webinars in a month.
Customer is comparing to their experience in Pardot - when they click on a contact’s name, we can see all of the webinars they have attended in the past to help show how…
4 votes -
Private Forum Invitations Export Provide a CSV export for private forum invitations
2 votes -
Page view analytics by forum Can we see reporting on the number of page views by forum
2 votes -
Customize UV Terminology Be able to change out key UserVoice words ("product," "suggestion," "feedback", "idea","vote", etc.) for more contextual terminology, and wording that is more relevant to a client's specific use case and product
3 votes -
Granular Privacy/GDPR Consent Users should be able to consent to certain uses of their information (product decisionmaking, notifications)
3 votes -
2 votes
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Disable internal status Ability to disable the internal status feature
3 votesHi – thanks for sharing this idea. We’re interested to hear if this is a problem for other customers as well which will help us decide if it is a feature we need to consider building.
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Please provide a Jira integration with no write permissions to Jira. Due to security concerns, it would be extremely helpful to have a way to integrate where admins cannot create tickets. Without that option we are unable to utilize this integration.
1 vote -
Attachment settings per forum Make it possible to enable attachments on a per forum basis, rather than as a site-wide setting.
3 votes -
Shorten/Simplify URL links As an admin, I'd like the option to create shortcut URLs
1 vote -
Add support for encrypted SAML assertions The SAML metadata provided by UserVoice does not include a public key. So, SAML assertions sent by an IdP are not encrypted (though they may be signed).
Although SAML assertions are delivered to UserVoice over TLS, having them be encrypted prevents the browser (and anything bad running on the browser) from reading the assertion. Also, using encrypted assertions can help to block other problems; for example, see https://shibboleth.net/community/advisories/secadv_20180227.txt for an instance of a security bug that mainly affected unencrypted assertions.
My request is for UserVoice to generate a key pair for its SP, and include that in the SAML metadata,…
1 vote -
Integrate with Call Recording / Transcription Software to allow feedback to be captured With the rise of Call Recording and Call Transcription Software like Otter (used by Zoom), Gong.io and Chorus.ai Uservoice should be able to integrate with these platforms which could allow users to say a key phrase like "thats a great suggestion, let me take a note" which would trigger the feedback to be noted.
Because services like these transcribe calls, the transcription could provide context for the Admin to make the next appropriate actions (Create a new idea, add to existing, etc).
11 votes -
Need a filter for open Ideas that contain the blocker flag There is no simple way to filter all ideas that contain blockers. We should also be able to pull up reports on accounts and users who have left feedback marked blocker. Pulling reports or setting up your API is not an easy solution that will help. Please add a filter to include all blocker feedback.
5 votesHey there, while we haven't implemented this exact request, we have recently made changes that allow you to:
- Filter the activity and moderation page by ideas with flags
- Sort the idea grid by ideas that have flags that have not yet been cleared
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2 votes
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Suggestion link in merge dialogue should open in the Admin Console When clicking a Suggestion link, in the Suggestion merge dialogue, the link takes you out to the web portal.
As I'm in the Admin Console, this interrupts my workflow. I would expect the Suggestion to open in the Admin Console also as this is where I'm working.
1 voteThis issue has been resolved.
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Add custom scoring fields to Roadmap Feature Cards We'd like the ability to add certain custom scoring items to Roadmap cards. In this case, I've created an "Estimated Cost" score and would like to have that listed next to the Users/Accounts/Potential Revenue.
5 votes -
Export Status Comments Would like the ability to export "reactions" to public statuses AND any corresponding comments.
0 votes
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