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General Feedback

How should we improve our feedback and product management tools?
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1256 results found

  1. Block users but keep their suggestions

    I would like the ability to bulk block users, however Keep their suggestions and votes in tact

    2 votes

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    0 comments  ·  Ideas  ·  Admin →
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  2. Have a Common element for Forum Welcome Message

    All the Forums we have (11 and growing) have a large part of the forum welcome message that is the same. This is so that the forums all cover some basic common messaging we want to give (and stil allow for direct links to the correct forum from the relevant part of our application suite).
    It is tedious to have to adjust each forum individually when a change to this common messaging is needed.
    It would be good if an element of the forum Welcome message could be 'shared' or 'common' across all the forums.

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  3. Export Status Reactions

    The customer would like to have the ability to export "reactions" to public statuses in order to leverage the data to track adoption.

    2 votes

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  4. The Ability of Voting Down on an Idea

    We would like to have the ability to "vote down" against a suggestion. This functionality will help us understanding if the number of people that doesn't want that particular feature is bigger or smaller than the number of people that want a particular feature.

    1 vote

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    Downvoting is a feature that has been requested over the history of UserVoice. We believe that upvoting keeps the public conversation positive. Furthermore, voting is only one important metric in assessing the end user’s value of an idea.

    We have found that strong, positive signal on a UserVoice idea will be one trigger that a product team will use to investigate the Idea further. Downvotes should not dissuade a product team from taking action if it is the correct strategic move for a product.

    I know that this answer won’t satisfy everyone, but we have thought about it extensively, debated it internally at length over the years, and have arrived at this conclusion.

    We thank you as always for sharing your ideas with us!

  5. Directly show the reaction type in the notification center

    It would be nice if you could display the reaction to status directly in the notifications rather than having to click on it.

    2 votes

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  6. Gantt chart for Roadmap

    Customers would like to be able to have a Gantt chart for the Roadmap.

    8 votes

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    0 comments  ·  Roadmap  ·  Admin →
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    Deferred  ·  Jared Shaffer responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  7. Notify end-users of moderator approval of ideas

    As an admin, I'd like the ability to automatically notify users if an idea they've submitted has been dis/approved by moderator of a forum.

    6 votes

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  8. Permanently edit account name for accounts automatically generated by email domain

    Currently, when the Account Name for an automatically generated account is changed, it changes back to the domain name (@domain.com) whenever a new User is added to the account.

    Permanently changing the Name of the account would allow more transparent identification of who the automatically generated account represents.

    3 votes

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  9. Update the total amount of subscribers who will recieve a notification of a status update when you change subscription status

    On a suggestion with supporting users, if you click to update the status we will show a number X, "Email X subscribers".

    If you click into a user's request (who is not subscribed) and click the checkbox to make them a subscriber/receive notifications, the number X will not change as expected.

    1 vote

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  10. Ability to use the same SSO config across multiple UserVoice instances

    We have multiple instances with UserVoice, and with each one we have to go through the process of configuring SSO. It would be great if it was possible to configure once, and then copy that across each instance so that each one doesn't have to go through our Dev and Stage testing each time.

    2 votes

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  11. Prompt users to vote for an idea when they comment

    When users comment, they may not realize they should vote to receive notifications.

    7 votes

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  12. Sort by Plan field (column) in UserVoice

    Right now, you can't sort by the "plan" field in UserVoice. Admins would like to be able to sort by the plan field on the users and accounts page.

    1 vote

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  13. Track total forum/site logins

    Provide a report for total user logins - per user (number of times unique user has logged in, or total login duration), and per site (total unique logins).

    2 votes

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  14. Rich-text formatting for comments on ideas

    Be able to use formatting options, like bold, italics, code blocks in comments on the forums.

    6 votes

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  15. Sort by User Type on User's Page

    There's a user field in UV, User Type, but you can't sort by this field. It would be ideal if you could sort by User Type like you can with other fields like "Last Active Date."

    1 vote

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  16. Be able to sort by labels

    Right now, you can sort by columns like status updates, or votes, but you can't sort by the Label column. Admins want to be able to sort by labels as well.

    2 votes

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  17. Be able to sort by account on the user's page

    When viewing a list of users, you can't sort by account. Would like a way to sort by account, as this can be a quick way to quickly see which customers aren't connected to an account yet.

    2 votes

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  18. Don't dismiss the NPS widget if I reload the page or navigate away

    When the NPS widget appears, if I reload the page or navigate away, I won't see it for another 60 days. Make it remain on the page unless the user provides a score or dismisses it manually (with the close button).

    1 vote

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  19. Surface when a user was last autoprompted and when their next autoprompt will be

    This can go on the user's sheet. It will indicate the last date/time they were autoprompted, and when they will be eligible for the next autoprompt.

    2 votes

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  20. Moderation KPI report - turnaround time

    We moderate incoming feedback and comments. It would be beneficial to have a way to easily monitor turnaround time on incoming items to make sure our admins are responding in a timely manner.

    3 votes

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