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General Feedback

How should we improve our feedback and product management tools?
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1229 results found

  1. Ability to capture NPS for different products on the same account

    We would the ability to capture NPS scores based on a specific to a product within the same portal.

    22 votes

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    1 comment  ·  NPS  ·  Admin →
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  2. Show matching ideas in the post idea widget before prompting users to create an idea

    when a user enters an idea through the widget the first thing they need to do is enter the body of the idea. then they are presented with results which might relate to what they entered. then they enter the title of the idea.

    this is backwards.

    the first thing they should need to enter is the title, then results are shown based on the title, and if they don't find anything then they elaborate on the idea with the body.

    we're getting feedback that people are spending time entering a detailed idea only to find that someone else had…

    1 vote

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  3. New Release Report/ Beta Target List

    Identify accounts for CSMS which might want to be individually notified of a new release or to product which accounts might be interested in a beta.

    1 vote

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  4. 1 vote

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  5. Customize end-user filter options in the portal

    Allow for admin defined filter options that enable end-users to filter/view suggestions in the portal.

    8 votes

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    1 comment  ·  Web Portal  ·  Admin →
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  6. 1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  7. Allow bulk updates of texts in title and description for ideas for multiple forums

    I would like to be able replace a word or phrase in the title and description fields for ideas within multiple forums. There is no way currently to accomplish this other than manually editing each ideas to change a wording. This can be very painful when you have hundreds of ideas that needs to be changed.

    2 votes

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    0 comments  ·  Ideas  ·  Admin →
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  8. Ability to add HTML tags to the widget

    The main purpose of this is to:

    • Make a sentence begin on a new line using the <br> tag
    • Insert a link to the description field so that users can go to a support page using the <a> tag
    2 votes

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  9. Respond to Roadmap feedback

    When internal teams give feedback on Roadmap items, it would be great if PM's could follow up with those internal teams directly within UserVoice.

    7 votes

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    2 comments  ·  Roadmap  ·  Admin →
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    Deferred  ·  Jared Shaffer responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  10. 2 votes

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  11. Referrer URL for votes

    Please capture the referrer URL of a vote. I see you capture them for Suggestions.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  12. 3 votes

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  13. When selecting labels, auto select the upper tiers if a lower tier is selected

    When selecting labels, auto select the upper tiers if a lower tier is selected.

    IE
    Category

    Sub-Category

    If I choose the Sub-Category label, then the Category level should autoselect. This way no matter if I filter by Category or Sub-Category labels, I will find what I am looking for.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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    Claire Talbott responded

    Thank you for sharing this idea and great feedback on labels! We are looking forward to getting additional feedback on this as well.

  14. Make ability to export user data a permission

    For GDPR concerns, we'd like to be able to limit which of our admin users can export User Data to a csv. It's a great feature - but represents a compliance concern for our moderators who don't need access to this data.

    1 vote

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  15. Add Feedback-specific donation

    (i hope this is the correct category, if not please move it; thanks)

    This is about a feature suggestion (i strongly recommend).

    UserVoice is a really good thing, as it allows direct consumer-to-developer-feedback and also gives a crowd based rating of the importance. But it cannot fully stress the importance of a single problem (because the only curency are the voices, which are limited to make them valueable; but if someone contributes to many topics he has to give less voices e.g.; or you are limited with one voice for one suggestions and so on). It would be nice, if…

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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    Deferred  ·  Claire Talbott responded

    Thank you so much for your idea, and sharing with us! I spoke with our Product Team about this, and it doesn’t align with our current focus for the product.

    We are going to decline the idea, but please, continue to share your feedback!

  16. Do not close/archive suggestions here

    I've noticed that some of the suggestions I've posted here are archived. IMHO, they are still relevant. IMHO, archiving suggestions does not make any sense - this would just result in duplicates created by others in a while.

    Thus, please stop archiving/hiding/closing old suggestions and restore those that are archived.

    3 votes

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    1 comment  ·  Ideas  ·  Admin →
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    Deferred  ·  Claire Talbott responded

    Thank you for posting and sharing your feedback on this.

    You are right. Silently archiving suggestion is not a good customer experience.

    While we will need to decline ideas that don’t align with our Product Team’s vision, we need to communicate that to our customers.

    We are declining this idea because we will have to close out suggestions, but we are going to work to communicate much more openly around this going forward.

    If you have any questions around any feedback you have submitted, please reach out to me directly at claire.talbott@uservoice.com. I will be happy to look into this for you.

  17. Allow internal teams to respond to idea notifications and display their responses in UserVoice

    —The feature would allow automatic email notifications to be sent to a configurable mailing alias when new feedback comes in.

    —When developers and others respond to the email, while keeping the mailing alias intact, we should capture all their responses and store it as part of the feedback in UserVoice.

    This allows the admins to see the full extent of the internal discussion within UserVoice.

    5 votes

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  18. Ability to generate PDF Version of the Internal Roadmap

    Give user the ability to create a PDF version of their internal roadmap that can be used for sharing that roadmap.

    8 votes

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    0 comments  ·  Roadmap  ·  Admin →
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    Deferred  ·  Jared Shaffer responded

    Hi Everyone! 👋


    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  19. Communicate with contributors on feedback within UserVoice

    When a contributor or admin captures feedback, PM's want to be able to follow up with them within UserVoice to ask follow up questions and get clarification. Right now, to follow up with an internal team member on feedback, they have to go outside UserVoice.

    5 votes

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  20. Allow admins to choose date format for web portal

    Admins should be able to choose which date format will be used on their web portal.

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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