General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1256 results found
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Be able to customize wording and flow for collecting consent Companies want to be able to customize the wording and flow for collecting consent to better align with internal requirements for GDPR.
4 votes -
Ability to link related Suggestions Similar to merge, provide a way to link related Suggestions together (think of how Jira solves this with related Issues UX).
5 votes -
Testing Mode (Sandbox) Add functionality that enables you to put UserVoice in 'test' or 'Sandbox' mode so that you can test changes to settings, e.g. SSO, before making them live to all users.
5 votes -
Track User's last forum Interaction Provide the ability to track User's last Interaction with a forum (Suggestions, comments, votes), separate from last login
2 votesHello, thanks for your feedback. When viewing a user in the admin console, you can view their supported ideas and sort the Last Supported column to view the ideas they most recently voted on. Their detail page also features a chronological view of their activity. Each idea they voted/commented on displays the Forum and Category as well.
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Make timestamps optional for date custom fields Some people don't use times for the "date" custom field type. They only want to use a date. It introduces noise and can make it harder to glean information from the custom field as it appears in the admin console.
4 votes -
Provide currency custom fields that display '$' or the appropriate currency symbol It is helpful for a custom field value that is a money related to display a $ or the appropriate currency to help at first glance.
But the only way to include a $ would be to create the custom field as a string, which doesn't allow sorting like our current number custom field.
2 votes -
Report for Requests by Team Create an exportable report for Teams where it showcases each member's metrics of captured feedback, votes, and companies they are interacting with.
35 votes -
1 vote
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Ability to expand the UserVoice submission box. When submitting a Uservoice submission, it would be really helpful if the box where text is entered could be expanded. Currently it is tiny, and I am unable to view the whole submission for review.
5 votes -
Create Segment for user or account fields that are blank/empty Add the ability to create a segment from users that do, or do not have data in a specified field, for example, if "Account Name" is empty.
2 votes -
Reset Data on UserVoice Account Include a button to completely clear an account of all end-users, Suggestions, Features, NPS data and user activity.
2 votes -
Auto-update idea statuses when JIRA status is updated When you update the Jira status, the UV status should automatically update as well.
31 votes -
Be able to set MRR for users (not just accounts) Be able to pass MRR for users, so you can create segments based on User MRR and User Type.
3 votesThanks for the feedback on this idea! We do not have plans to expand support for revenue on the user level and are continuing to improve the usefulness of revenue data on the account level in UserVoice.
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Add Column Sort to all columns make all columns sortable in Users, Accounts and Ideas. For example, on the Suggestions page, several columns have ability to sort, but not Labels. On the Users page, can click to sort by Last Active Date but not User Type or Account. Please make all columns sortable.
3 votes -
Add custom questions for users to fill out when creating an idea When a user goes to create an idea, they only have to give a title. Often Product Teams want to ask their users for additional details and be able to make these fields required.
This allows Product Managers to get the full details they need from users when they post an idea, and limits them needing to follow up for more information.
426 votesHey there! 👋
This week we released Custom Fields on ideas for internal use. This solves a problem for much of the feedback we received on this idea, but not all of it. We will keep this idea open for additional feedback and votes, but for those who were requesting better ways to organize ideas internally, we hope you enjoy our new release! You can read more about it here.
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Custom data on idea votes and comments When a user supports, comments on and creates an idea, Product Managers need the full context on the feedback at that point in time. This can include the device and OS at the time of submission, their product version, the page they were on, screen size or other internal data points, etc.
This data should be captured and saved against the idea so admins can see, not just who submitted/supported/commented on an idea and their traits (if they're being collected), but also important details surrounding the context of the idea.
65 votes -
Snowflake Integration As an admin I would like to export data to Snowflake in order to make dashboards in Looker for top issues.
2 votes -
Add screen shot to idea from clipboard I really need/want and easy way to add images (screen shots) from clipboard (like e.g. Target Process does it e.g. on their help desk) - a small picture often says more that 140 characters ... and more clearly
It is really no different that attaching an image files, just a lot less clicking and tying
30 votesWe have consolidated a number of ideas related to this topic and are investigating how to (securely) bring this feature to life
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3 votes
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Comments Vs. Public status vs. Message subscribers should be more obvious within Admin view When logged in as an Admin, viewing Suggestions.
I find it difficult to know if the comments are "public" or "private"This should be obvious when viewing the comments, so that if a customer accidentally posts something "sensitive" in the comments field I can easily detect this and mark the comment as private!
Retaining the comment with the suggestion (for admins), but hiding it from other public users of the forum.3 votes
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